Sytner Group - Sytner Select Nottingham Reviews 

1,686
TrustScore 4.5 out of 5

4.4

Unit 1 Enterprise Way, NG2 1EN Nottingham, GB


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Rated 1 out of 5 stars

Why sell a warranty that covers up to the value of the car (15,900) but then saying it is not economical for you to repair the vehicle. You could put a new engine and a gearbox into the car fo... See more

Rated 5 out of 5 stars

I never thought I’d have a 5 star experience buying a car but Brayden & Vass at Sytner Select Nottingham have proved me wrong! From the moment I entered the showroom the service I received from Brayd... See more

Company replied

Rated 5 out of 5 stars

Visited Sytner Select Nottingham looking to replace car. Tyrell the adviser there was the best customer adviser/car sales that I have ever dealt with. Going back in September to make sure the replacem... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure to meet Mathew Tomy,part of the sales team, who helped me purchase my car. Mathew took the time to listen to my questions and answered them openly and honestly. He had a genuine... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Unit 1 Enterprise Way, NG2 1EN, Nottingham, United Kingdom

  • 0115 934 1414

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,686)

12,572 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with synter nottingham…

My experience with synter nottingham has very pleasent thanks to Allan and Declan. Very friendly and helpfull service, happy to recommend.

July 18, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for taking the time to leave us a 5-star review, Marcin. We are delighted to hear that your experience with Sytner Select Nottingham was pleasant, thanks to the friendly and helpful service provided by Allan and Declan. We strive to provide exceptional customer service and it is always rewarding to receive positive feedback. We appreciate your recommendation and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Nottingham.

Rated 1 out of 5 stars

I have bought over a 100 cars in my…

I have bought over a 100 cars in my time and unfortunately this goes down as a very bad experience as I went out of my way to get the deal done and paid them on the last day of the month for there sales figures and delivered with full service history and two keys which was sold immediately. The car I purchased had to be collected immediately but they only supplied a single key so a refund of £200 towards the cost from BMW of £391 was agreed. Two weeks further on no refund but generally there unprofessional manner compared to Audi Sytner is chalk and cheese, they left personal details of previous owner all over the desk , a very shabby valet and no follow up call and obviously still waiting for refund. Very dissatisfied. Will stick to main dealer next time as it works out cheaper.

June 30, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Dear Mr. Bell, We are sorry to hear about your disappointing experience with Sytner Select Nottingham. We take all feedback seriously and we would like to apologise for any inconvenience caused. We pride ourselves on providing excellent customer service and we are disappointed to hear that we did not meet your expectations. We would like to invite you to contact our Head of Business, John Knowles, at johnknowles@sytner.co.uk to discuss your concerns further. We value your feedback and we would like to address any issues you may have. We assure you that we will take necessary steps to improve our services. Thank you for bringing this to our attention and we hope to have the opportunity to make things right. Sincerely, The Sytner Select Nottingham Team

Rated 5 out of 5 stars

A great experience

Kaleem and Vass were incredible when it came to sorting my new car!

The process was smooth, easy, and setting up the finance was seamless!

Really happy with my new car, and looks even better with the Gardx applies!!

Thank you both, and the rest of the team involved!

July 7, 2025
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Reply from Sytner Group - Sytner Select Nottingham

Dear Ethan Ward, Thank you for taking the time to leave us a 5-star review for your experience at Sytner Select Nottingham. We are delighted to hear that Kaleem and Vass provided you with exceptional service and made the process of purchasing your new car smooth and easy. We are also pleased to know that you are happy with your new car and the Gardx application. We will make sure to pass on your kind words to the rest of the team involved. Thank you for choosing Sytner Select Nottingham and we hope to see you again in the future. Best regards, Sytner Select Nottingham Team

Rated 5 out of 5 stars

Very helpful

Brayden and Jamie were very helpful from the moment of walking in to leaving with the car. Very professional and helpful. Made the stressful journey of buying a car much easier.

July 7, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Lauren. We are delighted to hear that Brayden and Jamie provided you with a professional and stress-free experience at Sytner Select Nottingham. Our team takes great pride in delivering exceptional service to our customers, and we are glad that they were able to make your car buying journey easier. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Both Jack and Adam at Nottingham…

Both Jack and Adam at Nottingham sytners select were a pleasure to deal with, buying my new car and trading my old car became seamless even though I forgot to take my driving licence 🙈 Adam didn’t panic just told me he would follow me home and get a copy there, thank you both so much for your above and beyond service it’s nice to know not all the world as lost the personal touch well done lads 👍👍

June 30, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Dear Mr. Lonsdale, Thank you for taking the time to leave such a kind review for Jack and Adam at Sytner Select Nottingham. We are delighted to hear that your car buying experience with us was seamless and that our team went above and beyond to ensure your satisfaction. We are proud to have Jack and Adam as part of our team, and we will be sure to pass along your compliments to them. It is our goal to provide a personal touch to all our customers, and we are glad to hear that we were able to do so for you. Thank you for choosing Sytner Select Nottingham, and we hope to see you again in the future. Best regards, The Sytner Select Nottingham Team

Rated 5 out of 5 stars

Jack and Adam at Sytner select

Jack and Adam at Sytner select, Nottingham, were fantastic from start to finish. They helped myself to find the car that suited me best and gave a fantastic deal with the finance and part exchange. I would definitely recommend the team to anybody looking to buy their next car👍🏼

June 29, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your glowing review, Joe! We are delighted to hear that Jack and Adam provided you with exceptional service at Sytner Select Nottingham. Our team takes great pride in helping our customers find the perfect car and ensuring a smooth financing and part exchange process. We appreciate your recommendation and look forward to welcoming you back for any future car needs. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Highly recommend

Simon and Ashley were excellent throughout the process of buying my new car - great communication, friendly and helpful and very pleased with the new car. Highly recommend.

June 29, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Peter. We are delighted to hear that Simon and Ashley provided you with excellent service during your car buying process. Our team takes great pride in providing friendly and helpful communication to our customers. We are also thrilled that you are pleased with your new car. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Sytner were superb from start to finish…

Syner were superb from start to finish on my recent mot and service. The technician did a fantastic c it now video of my car explaining everything l needed to know. Communication was fantastic and they made it so easy and trouble free. A real credit to the Sytner Group. Well done and thank you.

June 29, 2025
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your glowing review, Lee. We are delighted to hear that you had a superb experience with us at Sytner Select Nottingham. Our team takes great pride in providing top-notch service to our customers, and we are thrilled that you were impressed with our technician's detailed video and excellent communication. It is an honour to be recognised as a credit to the Sytner Group. Thank you for choosing us for your MOT and service needs. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Hannah & Rosie were great

Hannah & Rosie were great! So helpful, everything was explained clearly & the whole process was easy.
Thank you very much 😊

June 29, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Rebecca! We are delighted to hear that Hannah and Rosie provided you with excellent service during your visit to Sytner Select Nottingham. Our team takes great pride in making the car buying process as easy and stress-free as possible for our customers. We appreciate your recognition of their helpfulness and clear explanations. It was our pleasure to assist you and we hope you enjoy your new vehicle. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

My chosen at car Sytner was well presented

My chosen car was well presented, it was immaculate in all respects. The car was serviced and had fitted a
new battery. The car had 3 months warranty which I extended to 12 months which is inclusive of Roadside Assistance. I was a little apprehensive buying a car from a firm 200 miles from my home the Warranty however applies to repairs at any proper garage.

I am enjoying my car and have every confidence that Sytner, the car and I will be friends for some time.

June 9, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Geoffrey. We are delighted to hear that you had a positive experience with Sytner Select Nottingham. Our team takes great pride in presenting our cars in immaculate condition and ensuring they are serviced and equipped with necessary warranties for our customers' peace of mind. We are glad to hear that you are enjoying your car and we hope to continue our friendship for many years to come. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Amazing service at Sytner…

After dropping into sytner Nottingham late on Saturday to see a specific car we were greeted by a pleasant young man in Reception. Then we were approached by a wonderful young man Brayden Williams who made our first experience with Sytner a memorable one. The car in question was being sold as we were chatting. I was then called later that evening to be told it hadn’t sold so we paid a £99 holding fee and arranged a test drive the following day. Brayden made our purchase an amazing and exciting one. He got us the best price for our part exchange, the sale was flawless. He had great humour and an extremely pleasant manner. He’s an asset to Sytner and hope they appreciate him. Thank you very much Brayden. The car is a dream.

June 23, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Dear Esmerelda, Thank you for taking the time to leave such a glowing review for Sytner Select Nottingham. We are delighted to hear that your first experience with us was a memorable one, thanks to the exceptional service provided by Brayden Williams. We are proud to have him as a part of our team and we will make sure to pass on your kind words to him. We are thrilled that you were able to find your dream car with us and we hope to see you again in the future. Best regards, Sytner Select Nottingham

Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with James throughout the entire car-buying process. He was incredibly kind, personable, and easy to communicate with, which made the experience both smooth and enjoyable. After I explained the type of car I was looking for, James went above and beyond to find the perfect match—patiently showing me several options until I found the one that felt right. His dedication and support were truly appreciated. I’m very grateful for his outstanding service.

May 27, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Brittany. We are delighted to hear that James provided you with exceptional service during your car-buying journey. Our team at Sytner Select Nottingham takes pride in delivering a smooth and enjoyable experience for our customers. We are glad that James went above and beyond to find the perfect car for you and provided you with dedicated support. We appreciate your gratitude and look forward to serving you in the future. Thank you for choosing Sytner Select Nottingham.

Rated 1 out of 5 stars

Won’t be buying a car from them again

Won’t be buying a car from them again. Few issues within the first month of buying, which were luckily sorted by my local Ford dealership.
After service is a joke, and you do the chasing for an update, rather than them providing you with one.

February 28, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Dear Luke Jones, We are sorry to hear about your negative experience with Sytner Select Nottingham. We apologise for any inconvenience caused by the issues you encountered within the first month of purchasing your car. We take customer satisfaction very seriously and we are glad to hear that your local Ford dealership was able to resolve the issues for you. We are disappointed to hear that you were not satisfied with our after-service. We strive to provide timely updates to our customers and we apologise if this was not the case for you. Thank you for bringing this to our attention and we hope to have the opportunity to regain your trust in the future. Sincerely, The Sytner Select Nottingham Team

Rated 5 out of 5 stars

Jamie and Jess were excellent friendly…

Jamie and Jess were excellent friendly explained everything well, nothing was to much trouble very professional and fair, great service thank you

June 24, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Lizzie. We are delighted to hear that Jamie and Jess provided you with excellent and friendly service. Our team takes pride in ensuring that our customers feel valued and well-informed throughout their experience with us. We are glad that they were able to explain everything clearly and professionally. It is our honour to serve you and we appreciate your trust in us. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

First class service

First class service, very pleasant experience and not pushy add on sales. They have to be suggested but no pressure.
Jess was happy and enthusiastic again making the whole experience a breeze.
Thanks Sytner Nottingham

June 4, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Roger. We are delighted to hear that you had a first-class experience at Sytner Select Nottingham. Our team takes great pride in providing exceptional service without any pushy sales tactics. We are glad that Jess was able to make your experience pleasant and hassle-free. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Nottingham.

Rated 5 out of 5 stars

Sytner Select, Nottingham

I bought a car with Sytner Select in Nottingham off Tommy-Lee Green and had a great experience from start to finish with Tommy himself and the dealership. Would recommend!

June 21, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Harry. We are delighted to hear that you had a great experience with our dealership and with Tommy-Lee Green in particular. Our team at Sytner Select Nottingham takes pride in providing exceptional service to our customers, and we are glad to know that we have met your expectations. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Sytner Select.

Rated 5 out of 5 stars

Simon was incredibly helpful

Simon was incredibly helpful, helped me find the perfect car! Thank you to all the team! :)

June 19, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Lucy! We are delighted to hear that Simon provided you with excellent assistance in finding your perfect car. Our team at Sytner Select Nottingham takes great pride in providing top-notch service to our customers. We appreciate your support and look forward to seeing you again in the future. Thank you for choosing us for your car-buying needs. We wish you many happy miles in your new vehicle.

Rated 5 out of 5 stars

Very good experience

Very happy to buy my audi A4 from Nottingham syther select.Very good experience.Jack and Lisa very nice and professional Jack presented video for my car very well and detailed.he is very professional and helpful. I would definitely recommend this place for new car.

June 13, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for taking the time to share your positive experience at Sytner Select Nottingham, Pawan. We are delighted to hear that you had a great experience purchasing your Audi A4 from us. Our team, especially Jack and Lisa, take pride in providing professional and helpful service to our customers. We are glad that Jack's detailed video presentation of your car was helpful to you. Thank you for recommending us to others. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Sytner Select Notts -macan

Happy with purchase process and Jess Grice was pleasant, helpful and professional. Car wheels could have been cleaner better with ground in brake dust but rest was all good...so far!

June 13, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for taking the time to leave a review, Mr Grainger. We are delighted to hear that you had a positive experience with our team at Sytner Select Nottingham. We apologise for any inconvenience caused by the wheels not being as clean as expected. We will make sure to address this issue with our cleaning process to ensure a better experience for our customers in the future. We appreciate your feedback and hope you continue to enjoy your new car. Thank you for choosing Sytner Select Nottingham.

Rated 5 out of 5 stars

Great experience, Non-pushy sales people!

I had the joy of dealing with Denis when I had visited. He was very friendly and was the good amount of chatty when we went out on a test drive.
Whilst he was doing his due diligence on my purchase, he kept me well informed and responded to my emails very promptly. I had a great purchasing experience with having Denis as the salesman I was dealing with. The only downside was he was not the one to do my handover! Though that was just unfortunate timing with when I had arrived and his previous handover was running a bit longer than expected.

May 14, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Nottingham

Thank you for your positive review of Sytner Select Nottingham. We are delighted to hear that you had a great experience with Denis as your salesman. We pride ourselves on providing friendly and informative service to our customers. We apologise for any inconvenience caused by the timing of your handover, but we are glad that Denis kept you well informed during the process. We hope you continue to enjoy your purchase and we look forward to seeing you again in the future. Thank you for choosing Sytner Select Nottingham.

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