Sytner Group - Sytner Select Wakefield Reviews 

3,337
•
TrustScore 4.5 out of 5

4.5

325 Barnsley Road, WF2 6EH Wakefield,, GB

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Rated 5 out of 5 stars

Part-exchange. I was a little uncertain on my best finance options and thankfully, I was supported by Thomas and Sean to identify the best option for me on my new vehicle. Thomas and Sean were very ki... See more

Rated 4 out of 5 stars

MOT on my car I dropped my car off for it's MOT and asked for a battery health check. Both were dealt with professionally by the service advisor in the Chery service/sales area. I'd not a proble... See more

Company replied

Rated 5 out of 5 stars

Great dealership really nice staff and very friendly especially Israr he really went above and beyond all throughout the sale. The whole experience and car buying went so smoothly i would definately r... See more

Company replied

Rated 5 out of 5 stars

We met Qasim on arrival , we had a fantastic experience with him, explained everything about car, finance options and he made our journey easy. He is a honest and very dedicated person. Overall the j... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • 325 Barnsley Road, WF2 6EH, Wakefield,, United Kingdom

  • 01924 242422

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

All reviews

(3,337)

13,345 reviews in the last 12 months

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Rated 5 out of 5 stars

We were met on arrival by Yvonne who…

We were met on arrival by Yvonne who politely asked if we needed any help . She very patiently showed us several SUV’s as we were undecided and at all times was very knowledgeable and professional. We have yet to make a final decision but will definitely contact Yvonne should we decide to make a purchase in the future .

September 26, 2026
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Reply from Sytner Group - Sytner Select Wakefield

Thank you very much for your kind words, David. We’re delighted to hear that Yvonne provided such knowledgeable and professional assistance during your visit. It’s wonderful to know she was able to patiently guide you through the various SUVs and offer support while you made your decision. Should you choose to proceed in the future, we’ll be more than happy to welcome you back. We appreciate you taking the time to share your experience with Sytner Select Wakefield.

Rated 5 out of 5 stars

Part Exchange

Staff were really friendly during our visit. They advised but without pressure and helped us make informed decisions about our choices in terms of matching what we needed from a car to our affordability.

September 26, 2026
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Reply from Sytner Group - Sytner Select Wakefield

Dear Vicky, thank you very much for your kind words and for taking the time to share your experience at Sytner Select Wakefield. We’re delighted to hear that our team were friendly and supportive, providing advice without any pressure. It’s wonderful to know we helped you make informed decisions that suited both your needs and budget. Your feedback is greatly appreciated, and we hope you enjoy your new car for many miles to come. Warm regards from all of us.

Rated 5 out of 5 stars

Easy process to get into new car Yvonne…

Easy process to get into new car Yvonne very helpful lovely clean showroom many thanks

September 24, 2026
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Reply from Sytner Group - Sytner Select Wakefield

Dear Stuart, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found the process of getting into your new car easy and that Yvonne was so helpful throughout. It’s wonderful to know you appreciated our clean and welcoming showroom as well. Your satisfaction is very important to us, and we truly value your support. We hope you enjoy your new vehicle and look forward to welcoming you back in the future. Kind regards, Sytner Select Wakefield Team

Rated 5 out of 5 stars

Grat experience form start to finish

Grat experience form start to finish. Herbie did a great job and answered any questions I had.

September 23, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you very much for your kind words, Jake. We’re delighted to hear that Herbie provided a great experience and was able to answer all your questions thoroughly. It’s always our aim to ensure every customer feels comfortable and well-informed throughout their journey with us. Your positive feedback means a lot and encourages us to continue delivering excellent service. We truly appreciate you taking the time to share your experience with Sytner Select Wakefield. Wishing you all the best!

Rated 5 out of 5 stars

1st class customer service

Just to say ,i bought a tesla model x 2020 plate from Billy in sales he was absolutely brilliant from start to finish. Nothing was too much trouble he always got back in touch when I phoned. I never felt rushed in anyway He was a very polite and welcoming guy to deal with, and he even got me a touch up pen which was a nice touch, he was never pushing me into buying the car, which was nice not like some other garages i have been too. Billy is a real asset to your company, and Tom, the manager, was a great guy to deal with too, He was also a very warming guy to speak to.
I have to say a big thank you to Claire from service, I had issues arise with car and Claire pulled out all the stops to help me with the issues nothing was to much trouble, claire was so lovely and understanding and ,claire put my mind at rest and sorted them out straight away Claire from service is a real asset to the company too. If anyone worried about after sales, then don't, because they will sort it out straight away for you, if by chance a problem does arise. I would highly recommend sytner select wakefield to anyone
Thanks again, Paul Smith

September 18, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Paul, Thank you very much for your kind words and positive feedback. We are delighted to hear that Billy and Tom provided such a welcoming and helpful experience, and that Claire was able to assist you so effectively with your after-sales needs. It’s wonderful to know you felt supported throughout the entire process and that you would recommend Sytner Select Wakefield. Your praise is greatly appreciated, and we hope you continue to enjoy your Tesla Model X. Kind regards, Sytner Select Wakefield Team

Rated 5 out of 5 stars

We met Qasim on arrival

We met Qasim on arrival , we had a fantastic experience with him, explained everything about car, finance options and he made our journey easy. He is a honest and very dedicated person. Overall the journey was very smooth with him. Jonathan another member of staff was amazing discussed multiple options and today was our dreams come true moment!
Thankyou so much

September 22, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Liji, Thank you very much for your kind words and for sharing your wonderful experience at Sytner Select Wakefield. We are delighted to hear that Qasim and Jonathan were able to support you so well throughout your journey and made everything clear and straightforward. It’s fantastic to know your dream came true, and we truly appreciate your recognition of their dedication and honesty. We wish you many happy miles in your new car and hope to welcome you back in the future. Best wishes, Sytner Select Wakefield

Rated 1 out of 5 stars

Brought my jeep from the Ashton under…

Brought my jeep from the Ashton under lyne branch in sept 2024, and haven’t really had many problems up until now. In branch they really sold me the warranty so ended up taking an extra 3 years warranty just in case, due to my job and needed my car work. Recently my car went for its mot which it passed no problems maybe a week later, took it for its service and it has a radiator leak. Looking at the warranty I should be covered for the radiator leak anyway the Ashton under lyne branch has now closed so I called the nearest one which is Wakefield. I spoke to Claire at the Wakefield branch and explained I couldn’t find a garage near me which would deal with the warranty so I would like to book it in with themselves. Claire declined and said I would need to take it to Jeep themselves to be diagnosed and fixed there. I explained to Claire that I have the right to book in with them under my warranty even if only for the diagnosis and then things can be taken from there. Claire said she has had this problem before and it would be best to contact Jeep. So I therefore contacted Jeep, who were absolutely will to book my car in however they didn’t have an account with sytner select warranty so I would therefore have to pay for the problem myself. When I advised Claire of this she told me to pay for the repair and the warranty would them pay me, which is totally against the warranty, it states they will not pay you back if you have paid for a repair yourself. So I’m now stuck with a car I can’t drive and can not go to work without my car. Jeep have said they can’t book my car in until the end of October so I have no diagnostic in order to get a courtesy which I am also meant to be covered for by the warranty. Do not buy the warranty it’s an absolute con, I spent thousand more thinking it could work out for the better, but the workers are selling you things they don’t actually take the time to read obviously. Would give zero stars if I could.

September 17, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Michaela, we are truly sorry to hear about your experience with your warranty and the radiator issue. We appreciate you sharing your concerns and understand how important your vehicle is to your daily work. It is regrettable that communication regarding warranty coverage and repair procedures has caused you distress. We are aware that the in store aftersales team have reached out to explain the process and the options available to you. We hope your situation is resolved swiftly and that your car is back on the road very soon.

Rated 5 out of 5 stars

Shanae was extremely helpful and…

Shanae was extremely helpful and provided me with all the help I required. Excellent service all round 👍

September 20, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Bernard, Thank you very much for your fantastic review. We are delighted to hear that Shanae was able to provide you with all the assistance you needed and that you experienced excellent service throughout. It is always our aim to ensure every customer feels well supported and valued. Your kind words are greatly appreciated and will be shared with the team. We hope to welcome you back to Sytner Select Wakefield in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Very professional and helpful service…

Very professional and helpful service from Kasim and Jonathan this week. They answered and all my questions, made the whole process very easy, including help arranging insurance when I had a problem. From start to finish this was excellent all round. I would recommend Sytner Wakefield to anyone.

September 17, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you very much for your kind words and positive feedback. We are delighted to hear that Kasim and Jonathan provided you with professional and helpful service throughout your experience. It’s great to know they were able to assist with all your queries and support you with arranging insurance. Your recommendation means a lot to us, and we are pleased that the whole process was smooth and satisfactory. We sincerely appreciate you choosing Sytner Select Wakefield.

Rated 5 out of 5 stars

We visited Sytner Wakefield looking for…

We visited Sytner Wakefield looking for a replacement used car and were fortunate to be helped by Ryan Ellis. He was extremely pleasant, polite and helpful throughout.

When the car we initially reserved wasn’t quite right for us, Ryan went above and beyond by sourcing another vehicle that he felt was better suited to our needs. He genuinely listened to what we were looking for and really made an effort to help us find the right car.

Once we decided to go ahead with the purchase, Ryan made the whole process straightforward and stress-free. There was a slight delay with the valeting, which was no fault of his, but he remained calm, apologised for the inconvenience and kept us informed.

Overall, Ryan provided excellent customer service and we really appreciated the effort he made to ensure we were happy with our purchase.

September 13, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Mrs Janice Schofield, Thank you very much for your kind words and for taking the time to share your experience at Sytner Select Wakefield. We are delighted to hear that Ryan provided such attentive and helpful service, going the extra mile to find a vehicle that perfectly suited your needs. It’s wonderful that the process was straightforward and stress-free, despite the slight delay in valeting. Your satisfaction is truly appreciated, and we hope you enjoy your new car for many years to come.

Rated 5 out of 5 stars

Very friendly person also very polite…

Very friendly person also very polite and kind. Help us lot's and he did his job exactly how we think Ryan and Tom

September 12, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you very much, Sanjaya, for your kind words and fantastic review. We’re delighted to hear that Ryan and Tom were friendly, polite, and helpful throughout your experience. It’s always our aim to provide excellent customer service with a personal touch, and it’s wonderful to know that we met your expectations. Your feedback means a great deal to the entire Sytner Select Wakefield team, and we truly appreciate you taking the time to share your thoughts. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Very good customer care assistance also…

Very good customer care assistance also very polite and very kind he help lot for us Ryan and Tom

September 12, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Chamara, Thank you very much for your kind words and for recognising the efforts of Ryan and Tom. We are delighted to hear that you found their customer care polite, kind, and helpful throughout your experience. It is always our aim to provide excellent service and support to all our customers, and your positive feedback is greatly appreciated. We hope to continue delivering the same high standard of care whenever you visit us again. Kind regards, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Pleasurable experience! No pressure.

We met with Azim who dealt with the purchase of my girlfriend’s new car. He was very professional and very approachable. He explained everything very clearly and made the whole process a pleasurable experience. No pressure at all, lovely lad. Recommend you ask for Azim if you ever visit Sytner at Calder Island.

September 12, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you for your fantastic review. We’re delighted to hear that Azim provided such a professional and approachable service during your girlfriend’s car purchase. It’s wonderful to know he explained everything clearly and made the experience enjoyable without any pressure. We truly appreciate your recommendation and kind words about Azim. We hope you both continue to enjoy the new car and look forward to welcoming you back to Sytner Select Wakefield in the future.

Rated 5 out of 5 stars

Yvonne and Jonathan were amazing

Yvonne and Jonathan were amazing! Would definitely come here again to purchase a vehicle. thank you !

September 12, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you so much for your kind words and wonderful review. We are delighted to hear that Yvonne and Jonathan provided such an excellent experience during your visit. It’s always our aim to offer friendly and professional service, and it’s fantastic to know that this was reflected in your time with us. We truly appreciate your recommendation and look forward to welcoming you back to Sytner Select Wakefield whenever you’re ready to purchase your next vehicle. Thank you once again.

Rated 5 out of 5 stars

Friendly service and relaxed experience

Welcoming and very informative. Any question asked was answered and a swift sale made with plenty of options available. Fab experience with Kasim.

September 7, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you, Lizzie, for your kind words and fantastic review. We’re delighted to hear that Kasim provided such a welcoming and informative experience, and that you felt supported throughout the process. It’s always our aim to answer every question thoroughly and offer plenty of options to ensure a swift and enjoyable sale. Your positive feedback means a great deal to us, and we’re thrilled that you had a fab experience with the team here at Sytner Select Wakefield.

Rated 5 out of 5 stars

Tom and Izra provided outstanding service

Tom and Izra provided outstanding service throughout my car‑buying experience. They were knowledgeable, patient, and genuinely focused on helping me find the right vehicle rather than pushing a sale. Every question I had was answered clearly, and they made the whole process smooth and stress‑free. Their friendly approach and attention to detail gave me real confidence in my purchase. Highly recommended.

September 6, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you, Richard, for your kind words and detailed feedback. We’re delighted to hear that Tom and Izra were able to provide knowledgeable and patient service, making your car-buying experience smooth and stress-free. It’s wonderful to know their friendly approach and attention to detail gave you confidence in your purchase. Your recommendation means a great deal to us. We hope you continue to enjoy your new vehicle and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Muhibur and Thomas sold me a car and…

Muhibur and Thomas sold me a car and the experience was great they made it really simple, easy and ensured I was happy and understood everything throughout the process. Will definitely be coming back next time round.

September 5, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear James, Thank you very much for your kind words and for taking the time to share your experience with Muhibur and Thomas at Sytner Select Wakefield. We’re delighted to hear that the process was simple, clear, and enjoyable for you. Ensuring our customers feel confident and happy throughout is very important to us. We really appreciate your support and look forward to welcoming you back when the time comes for your next vehicle. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Azim made the whole experience easy

Azim made the whole experience easy, I had already pick what car I wanted, he never pressured me to spend more or to change my mind. Thank you.

September 1, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you so much for your kind words, Kay. We’re delighted to hear that Azim made the car buying process straightforward and pressure-free for you. It’s important to us that every customer feels comfortable and confident in their choices. Your feedback is greatly appreciated and will be shared with Azim. We hope you enjoy your new car and look forward to welcoming you back to Sytner Select Wakefield in the future. Thanks again for taking the time to leave this lovely review.

Rated 5 out of 5 stars

Israr service was amazing made you feel…

Israr service was amazing made you feel comfortable and did everything he could to help the process go as smoothly as possible 10/10

August 31, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you, Will, for your fantastic review. We’re delighted to hear that Israr made you feel comfortable throughout the process and provided exceptional service. It’s wonderful to know that everything went smoothly and that you felt fully supported. Your kind words mean a great deal to us and to Israr personally. We truly appreciate you taking the time to share your experience and for awarding us a 10/10. We look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Merecedes gle

Israr ahmed, showed us around the forecourt taking notes of what we liked and disliked what requirements we had and showed us what was most suitable. Extremely friendly honest and chatty, allowed us to have a good look around the car and test drive , talking us through the cars feautures. He was also there for the car hand over and came with the same upbeat positive energy. Great guy great to work with even when returned to look for additional car for my wife again he rembered our requirements and needs and automatically showed us the due diligence and care to remeber and understand our needs. Thank you and wish you the best in yout career.

August 29, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you, Sean, for your kind and thoughtful review. Israr is delighted to hear your positive feedback and is pleased he could assist you so well throughout your visits. It’s wonderful to know he made the car buying experience enjoyable and tailored to your needs. We truly appreciate your continued trust and support. Wishing you and your wife many happy journeys ahead in your new cars. Thank you again for choosing Sytner Select Wakefield.

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