Sytner Group - Sytner Select Wakefield Reviews 

3,298
TrustScore 4.5 out of 5

4.5

325 Barnsley Road, WF2 6EH Wakefield,, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Brilliant and professional service from Kyle and Luke. Having experienced some tech issues making payment both helped out and were so patient. We were fully informed about the car and any extras we... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service from these guys from the start. We felt listened too and not pressured in any way by Shanae, and we felt she went above and beyond for us trying to help us find a car whi... See more

Company replied

Rated 5 out of 5 stars

Recently got a new car from Sytner Wakefield and the customer service was spot on from Ryan Ellis and his team. Managed to sort my vehicle in no time at all, even when they were busy and coming up to... See more

Company replied

Rated 1 out of 5 stars

A very poor experience with salesman Jamie Taylor. I enquired about a 21 plate M4 on 22nd and 23rd and he did not come back to me at all. Even after sending a email with a offer, he failed to return m... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • 325 Barnsley Road, WF2 6EH, Wakefield,, United Kingdom

  • 01924 242422

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,298)

12,572 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was really good from the…

My experience was really good from the get go, Cole and Harry were really helpful and answered any questions i had. I would recommend people to go there as my experience was very good.

I was able to drive away the same day which was a bonus

March 11, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Mell, thank you very much for your kind words and for taking the time to share your positive experience with us. We’re delighted to hear that Cole and Harry were helpful and that your questions were answered promptly. It’s great to know you were able to drive away the same day, making the visit even more convenient. Your recommendation means a lot to us, and we look forward to welcoming you back to Bosch Car Service - Sytner Select Wakefield in the future. Best regards, The Team

Rated 5 out of 5 stars

Best customer service from any dealership!

Amazing customer service, thanks to a compliment team and a co-ordinated management. Came in to look at a few cars and test drive, walked out with an Arctic Whiye Tiggo 7! I will be a loyal customer for years to come. Thanks Sytner Chery!

March 11, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you, Umeyr, for your wonderful review. We are delighted to hear that our team provided such excellent customer service and that you found the perfect car with us. It’s fantastic to know you’re happy with your Arctic White Tiggo 7 and that you intend to remain a loyal customer. Your kind words mean a great deal to everyone at Sytner Chery. We look forward to welcoming you back for many years to come. Thanks again for choosing us!

Rated 5 out of 5 stars

The customer service was second to none…

The customer service was second to none very helpful and would definitely choose again👍

March 9, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Jason - Thank you ever so much for your kind words and fantastic 5-star review. We are delighted to hear that our customer service was second to none and that you found our team very helpful. It means a great deal to us to know you would choose Bosch Car Service - Sytner Select Wakefield again. Your support and positive feedback truly encourage us to maintain the highest standards. We look forward to welcoming you back in the future. Best wishes, The Bosch Car Service Team

Rated 5 out of 5 stars

Great experience buying our car with…

Great experience buying our car with Austin

March 8, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Liv - Thank you very much for your kind words and for sharing your positive experience with Austin at Sytner Select Wakefield. We are delighted to hear that your car purchase went smoothly and that Austin was able to assist you so well. It’s always wonderful to know our team is making a real difference. We truly appreciate your support and hope you enjoy your new vehicle for many miles to come. Best wishes from all of us.

Rated 5 out of 5 stars

Great experience

Great experience

March 2, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Zak - Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Wakefield. We are delighted to hear that you had a great experience with us. It is always our aim to provide excellent service and ensure our customers feel valued and well cared for. Your positive feedback is truly appreciated and motivates our team to maintain high standards. We look forward to welcoming you back in the future. Kind regards, The Sytner Select Wakefield team.

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!
From start to finish Harry, Emily and Joe helped with any questions or queries we had.
Amazing service would definitely recommend Sytner select to everyone

March 7, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Dawn - Thank you ever so much for your wonderful review. We’re delighted to hear that Harry, Emily and Joe were able to assist you so effectively throughout your experience. It’s always our aim to provide fantastic service from start to finish, and your kind recommendation means a great deal to us. We truly appreciate you taking the time to share your positive feedback and look forward to welcoming you back to Sytner Select Wakefield in the future, Best wishes.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Herbie and the team were brilliant. Highly recommended

March 7, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Stephen - Thank you ever so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Herbie and the team provided brilliant service during your visit. Your recommendation means a great deal to us and motivates everyone here to maintain the highest standards. It’s always a pleasure to know our customers leave feeling satisfied and well looked after. We very much appreciate your support and look forward to welcoming you back in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Fantastic experience and process from…

Fantastic experience and process from start to finish Cole and Harry made it feel so easy and organised to get what I wanted, they was helpful, insightful and incredibly pleasant to deal with and made the purchase smooth and successful.

March 4, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you - Joshua, for your fantastic review. We are delighted to hear that Cole and Harry made the entire process straightforward and enjoyable for you. It’s wonderful to know their helpfulness and insight contributed to a smooth and successful purchase. Your kind words mean a great deal to the team at Sytner Select Wakefield. We truly appreciate you taking the time to share your experience and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Amazing experience from start to finish…

Amazing experience from start to finish made to feel welcome as soon as I got there, no pushy sales just a relaxing time buying our next car.

Cole and Harry were great and explained everything and sorted everything

We even got to drive away the same day

March 6, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you so much Kris, for your fantastic review. We’re delighted to hear you had such a positive experience from start to finish and felt welcome throughout your visit. It’s wonderful that Cole and Harry were able to assist you so thoroughly and make the process enjoyable and stress-free. We’re especially pleased you could drive away in your new car on the same day. Your kind words mean a great deal to the whole team at Sytner Select Wakefield.

Rated 5 out of 5 stars

Top tier

Ethan and Harry were mint and really knowledgeable, highly recommend these 2 cheers boys

March 5, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you so much for your fantastic review, Jack! We’re delighted to hear that Ethan and Harry provided such knowledgeable and friendly service. It’s always great to know our team are making a positive impression and helping customers feel confident and well looked after. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to both Ethan and Harry. Thanks again for choosing Sytner Select Wakefield. We really appreciate your support!

Rated 5 out of 5 stars

Austin looks after me and very quick to…

Austin looks after me and very quick to fix all the concern I spotted .
I am satisfy with his hospitality during the process of buying the car .
Keep it up , you are well managed

March 4, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Yemi - Thank you very much for your kind words and positive feedback. We are delighted to hear that Austin provided you with excellent service and that you were satisfied with the hospitality during your car purchase. It is always our aim to ensure a smooth and pleasant experience for all our customers. Your encouragement means a great deal to us. We truly appreciate your support and look forward to assisting you again in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Mobs was friendly

Mobs was friendly, polite and helpful
Answered any questions we had
Went above and beyond for us

February 28, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you, Rob, for your kind words and fantastic 5-star review. We’re delighted to hear that Mobs was friendly, polite and helpful throughout your visit. It’s wonderful to know that all your questions were answered and that we were able to go above and beyond for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back to Sytner Select Wakefield in the future.

Rated 5 out of 5 stars

Great service from Zain from start to…

Great service from Zain from start to finish. Really friendly and really helpful would recommend this group for your next purchase.

February 28, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Katie, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Zain provided friendly and helpful service from start to finish. It’s wonderful to know you would recommend us for your next purchase. Your support means a great deal to the entire team here at Sytner Select Wakefield. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Staff was super friendly and helpful

Staff was super friendly and helpful, know exactly what they’re ya about. Israr was particularly helpful on our visit, able to support us with our final decision.

February 21, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you, Sotonye, for your wonderful 5-star review. We are delighted to hear that our team, especially Israr, was friendly, helpful, and knowledgeable during your visit. It’s great to know that Israr was able to support you confidently with your final decision. Your kind words mean a lot to us and motivate the entire team to continue providing excellent service. We truly appreciate you taking the time to share your positive experience with Sytner Select Wakefield.

Rated 5 out of 5 stars

Absolutely brilliant service from usman…

Absolutely brilliant service from usman from the time I test drove the car until the sale was completed...100%

February 27, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Alison, Thank you ever so much for your wonderful review. We are delighted to hear that Usman provided you with brilliant service from the test drive right through to the completion of your sale. It’s always our aim to ensure every customer feels valued and well looked after throughout their experience. Your kind words mean a great deal to us and to Usman personally. We hope you continue to enjoy your new car and look forward to welcoming you back in the future. Best wishes, Sytner Select Wakefield

Rated 5 out of 5 stars

Really had a good experience buying my…

Really had a good experience buying my car through sytner, Israr helped alot

February 27, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you very much for your kind words, Sean. We’re delighted to hear that you had a positive experience purchasing your car through Sytner and that Israr was able to assist you so well. It’s always our aim to provide excellent service and support throughout the entire process. Your feedback is greatly appreciated and motivates us to continue delivering the best possible experience for all our customers. We hope you enjoy your new car and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Good service from Manager to sales man…

Good service from Manager to sales man Movs and Kyle

February 27, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Cat, Thank you very much for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that both Mobs and Kyle, provided you with excellent service. It is always our aim to ensure every customer feels valued and well looked after. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back in the future. Best regards, Sytner Select Wakefield

Rated 5 out of 5 stars

Muhibur was very attentive and had…

Muhibur was very attentive and had excellent customer service skills. He made us feel extremely welcome and went out of his way to help and provide the top quality service we recieved. Fully recommend Muhibur to anyone. Thanks for everything.

February 26, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Stacey, Thank you very much for your kind words and positive feedback. We are delighted to hear that Muhibur provided you with attentive and excellent customer service, making you feel so welcome. It’s wonderful to know that his efforts contributed to your experience being a top-quality one. Your recommendation means a great deal to us and Muhibur. We truly appreciate you taking the time to share your thoughts and look forward to welcoming you back in the future. Best wishes, The Bosch Car Service Team

Rated 5 out of 5 stars

Just purchased a vehicle through sytner…

Just purchased a vehicle through sytner with the lovely Emily.

Nice experience professional and friendly.
Emily looked after us through the experience and we are pleased with our Golf Gti.

Many thanks Deb and Rob Sunderland

February 14, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Deb and Rob, Thank you very much for your kind words and for choosing Sytner Select Wakefield. We are delighted to hear that Emily provided a professional and friendly service throughout your experience. It’s wonderful to know you are pleased with your Golf GTI. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your positive experience. We wish you many enjoyable journeys in your new vehicle. Best wishes, The Bosch Car Service – Sytner Select Wakefield Team

Rated 5 out of 5 stars

Buying a Car

Me and my Husband bought a car from Wakefield depot today, customer service was great. Benjamin was very friendly and happy to help with any questions. Everything clearly spoken about and understanding of all the documents. Tyler who authorised everything was very helpful and sorted a good deal what worked for us. Overall good service, happy and hopefully many years we will enjoy the car.

February 22, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you, Charlotte, for your kind words and for choosing Sytner Select Wakefield. We’re delighted to hear that Benjamin and Tyler provided friendly and helpful service throughout your purchase. It’s wonderful to know that everything was clearly explained and that you felt comfortable with the documentation. We hope you and your husband enjoy many happy years with your new car. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your positive experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look