PROFESSIONAL SERVICE RECEIVED We went to see a vehicle and the Salesman was very Professional Polite and Non Pushy at all.He left us to it and told us if we needed him just give a shout out.I highl... See more
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Brilliant and professional service from Kyle and Luke. Having experienced some tech issues making payment both helped out and were so patient. We were fully informed about the car and any extras we... See more
Company replied
Really happy with the service from these guys from the start. We felt listened too and not pressured in any way by Shanae, and we felt she went above and beyond for us trying to help us find a car whi... See more
Company replied
A very poor experience with salesman Jamie Taylor. I enquired about a 21 plate M4 on 22nd and 23rd and he did not come back to me at all. Even after sending a email with a offer, he failed to return m... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
325 Barnsley Road, WF2 6EH, Wakefield,, United Kingdom
- 01924 242422
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Buying a Car
Me and my Husband bought a car from Wakefield depot today, customer service was great. Benjamin was very friendly and happy to help with any questions. Everything clearly spoken about and understanding of all the documents. Tyler who authorised everything was very helpful and sorted a good deal what worked for us. Overall good service, happy and hopefully many years we will enjoy the car.

Reply from Sytner Group - Sytner Select Wakefield
I walked in just to window shop cars…
I walked in just to window shop cars and met Israr who was absolutely helpful. He’s good at what he does and I thank him for helping me with the right car

Reply from Sytner Group - Sytner Select Wakefield

Reply from Sytner Group - Sytner Select Wakefield
Yvonne & Will were so helpful and not…
Yvonne & Will were so helpful and not typical pushy car sales people. I felt they genuinely wanted to give what works for me. Having been to other car sales courts before, the service was excellent. They prepared the car exactly as requested and follow ups to check everything. I would definitely recommend and the whole experience was a pleasure!

Reply from Sytner Group - Sytner Select Wakefield
Mobs & Paul Moore top service
Mobs & Paul Moore have given top service from start to finish. Highly recommended

Reply from Sytner Group - Sytner Select Wakefield
Great experience of buying a car made…
Great experience of buying a car made to feel very comfortable and salesman israr was brilliant.

Reply from Sytner Group - Sytner Select Wakefield
If it was possible I’d give 0 stars
If it was possible I’d give 0 stars. I reserved an Audi A7 for £99 without doing any prior checks as I thought Sytner Select would be a reputable car dealer. Upon doing further checks I found out the car had front end damage and there was mileage discrepancies. I then decided to give them a ring and they said they would refund my money. I was told it would take up to 5 working days, this was requested on 28th of January 2026 and I still haven’t received my refund. I have been calling every other day and every time I get told that it has been processed which is obviously a lie. The sales person I have been dealing with is Camron, he was happy to help when I showed interest in the car but since I want my money back that help has been non existent. I have been lied to and no one can take accountability for the matter. £99 might not seem like much but why are they holding onto my money? The only reason I’m writing this review is because I know they’ll finally get on it. Please do your car checks before reserving and don’t blindly trust big car dealers like I did. Sytner Select Wakefield, can you hurry up and give my money back?

Reply from Sytner Group - Sytner Select Wakefield
Friendly and efficient service.

Reply from Sytner Group - Sytner Select Wakefield
Israr
Israr was a very helpful, knowledgable and pleasant person to deal with.

Reply from Sytner Group - Sytner Select Wakefield
Excellent service
Excellent service, very efficient, super helpful and really understand and care about the cars and want to make sure they find good homes! In particular thanks to Harry, Emily and Richard.
James (London)

Reply from Sytner Group - Sytner Select Wakefield
Great communication with Ryan the…
Great communication with Ryan the Salesperson at Sytner Wakefield . Really knowledgeable about both cars we test drove. Absolutely no high pressure sales tactics, just total honesty throughout which shone through. Will definitely go back to Ryan for our next car/van.

Reply from Sytner Group - Sytner Select Wakefield

Reply from Sytner Group - Sytner Select Wakefield
Very informative staff
Very informative staff - especially Yvonne- who was keen to ensure we had all the information we needed. Everyone welcoming and polite. Very happy with the service from start to finish!

Reply from Sytner Group - Sytner Select Wakefield
Really helpful staff
Really helpful staff. Well looked after by Gareth, Dan and Joe. Easy process from start to finish. Thanks lads

Reply from Sytner Group - Sytner Select Wakefield
It was pleasure dealing with Sytner…
It was pleasure dealing with Sytner select.Thanks to Lilli , Paul and Munibur for making entire process efficient and stress-free, which I truly appreciated.

Reply from Sytner Group - Sytner Select Wakefield
Great service
Great service from Israr and the team at Sytner Select Wakefield

Reply from Sytner Group - Sytner Select Wakefield
No pushy sales
No pushy sales, Cole was very helpful and took the time to discuss my requirements and run through all the details.

Reply from Sytner Group - Sytner Select Wakefield
Great car buying experience...
Had a lovely experience buying a car here recently. Sales staff were friendly and not at all pushy. We felt we ended up with a good deal on our part ex. Kids kept busy in the play area and Yvonne and Will looked after us, even taking my wife to get some lunch for the kids while waiting for the paper work. Would recommend.

Reply from Sytner Group - Sytner Select Wakefield
Yvonne was so pleasant and efficient
Yvonne was so pleasant and efficient, would highly recommend using Sytner Select, Wakefield.
Was a seamless transaction from start to finish
Chris
South wales

Reply from Sytner Group - Sytner Select Wakefield

Reply from Sytner Group - Sytner Select Wakefield
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