Sytner Group - Sytner Select Wakefield Reviews 

3,299
TrustScore 4.5 out of 5

4.5

325 Barnsley Road, WF2 6EH Wakefield,, GB


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Rated 5 out of 5 stars

PROFESSIONAL SERVICE RECEIVED We went to see a vehicle and the Salesman was very Professional Polite and Non Pushy at all.He left us to it and told us if we needed him just give a shout out.I highl... See more

Rated 5 out of 5 stars

Brilliant and professional service from Kyle and Luke. Having experienced some tech issues making payment both helped out and were so patient. We were fully informed about the car and any extras we... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service from these guys from the start. We felt listened too and not pressured in any way by Shanae, and we felt she went above and beyond for us trying to help us find a car whi... See more

Company replied

Rated 1 out of 5 stars

A very poor experience with salesman Jamie Taylor. I enquired about a 21 plate M4 on 22nd and 23rd and he did not come back to me at all. Even after sending a email with a offer, he failed to return m... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • 325 Barnsley Road, WF2 6EH, Wakefield,, United Kingdom

  • 01924 242422

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

All reviews

(3,299)

12,618 reviews in the last 12 months

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Rated 5 out of 5 stars

Buying a Car

Me and my Husband bought a car from Wakefield depot today, customer service was great. Benjamin was very friendly and happy to help with any questions. Everything clearly spoken about and understanding of all the documents. Tyler who authorised everything was very helpful and sorted a good deal what worked for us. Overall good service, happy and hopefully many years we will enjoy the car.

February 22, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you, Charlotte, for your kind words and for choosing Sytner Select Wakefield. We’re delighted to hear that Benjamin and Tyler provided friendly and helpful service throughout your purchase. It’s wonderful to know that everything was clearly explained and that you felt comfortable with the documentation. We hope you and your husband enjoy many happy years with your new car. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

I walked in just to window shop cars…

I walked in just to window shop cars and met Israr who was absolutely helpful. He’s good at what he does and I thank him for helping me with the right car

February 21, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Philtin, Thank you very much for your kind words. We’re delighted to hear that Israr was able to assist you so effectively and help you find the right car. It’s always our aim to provide a friendly and knowledgeable service, and your feedback is truly appreciated. Should you ever wish to visit us again, we would be more than happy to welcome you back. Thanks once again for choosing Sytner Select Wakefield. Best wishes, The Sytner Select Wakefield Team

Rated 4 out of 5 stars

Great staff

Great staff , not pushy , great service

February 20, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Izzy, Thank you very much for your kind words. We are delighted to hear that you found our staff approachable and not pushy, as well as appreciating the service provided. It is always our aim to create a welcoming and comfortable environment for all our customers. Your positive feedback means a great deal to the entire team at Sytner Select Wakefield. We look forward to the opportunity to assist you again in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Yvonne & Will were so helpful and not…

Yvonne & Will were so helpful and not typical pushy car sales people. I felt they genuinely wanted to give what works for me. Having been to other car sales courts before, the service was excellent. They prepared the car exactly as requested and follow ups to check everything. I would definitely recommend and the whole experience was a pleasure!

February 19, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you, Sammy, for your kind words and positive feedback. We are delighted to hear that Yvonne and Will provided a helpful and genuine service, making your experience enjoyable and stress-free. It’s wonderful to know that the car was prepared exactly as you requested and that our follow-ups were appreciated. Your recommendation means a great deal to us. We hope you continue to enjoy your new car and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Mobs & Paul Moore top service

Mobs & Paul Moore have given top service from start to finish. Highly recommended

February 16, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Lisa. Thank you ever so much for your kind words and for taking the time to share your experience. We are delighted to hear that Mobs and Paul Moore provided you with top service from start to finish. It is always our aim to ensure every customer feels valued and well looked after. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Great experience of buying a car made…

Great experience of buying a car made to feel very comfortable and salesman israr was brilliant.

February 14, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Craig, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you felt comfortable throughout the car buying process and that Israr provided brilliant service. It is always our aim to make every customer feel valued and well looked after. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the whole team. We hope you enjoy your new car and look forward to welcoming you again in the future.

Rated 1 out of 5 stars

If it was possible I’d give 0 stars

If it was possible I’d give 0 stars. I reserved an Audi A7 for £99 without doing any prior checks as I thought Sytner Select would be a reputable car dealer. Upon doing further checks I found out the car had front end damage and there was mileage discrepancies. I then decided to give them a ring and they said they would refund my money. I was told it would take up to 5 working days, this was requested on 28th of January 2026 and I still haven’t received my refund. I have been calling every other day and every time I get told that it has been processed which is obviously a lie. The sales person I have been dealing with is Camron, he was happy to help when I showed interest in the car but since I want my money back that help has been non existent. I have been lied to and no one can take accountability for the matter. £99 might not seem like much but why are they holding onto my money? The only reason I’m writing this review is because I know they’ll finally get on it. Please do your car checks before reserving and don’t blindly trust big car dealers like I did. Sytner Select Wakefield, can you hurry up and give my money back?

January 28, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

We sincerely apologise for the experience you have described and understand your frustration regarding the refund delay. This is not the standard of service we aim to provide at Sytner Select Wakefield. We would hope you received your refund and please accept our apologies for the initial delays you encountered receiving this. Thank you for bringing this to our attention kind regards Sytner Select Wakefield.

Rated 5 out of 5 stars

Friendly and efficient service.

February 11, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Dougie, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you found our service both friendly and efficient. It is always our aim to provide a welcoming and smooth experience for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner Select Wakefield. We look forward to assisting you again in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Israr

Israr was a very helpful, knowledgable and pleasant person to deal with.

February 12, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Jennifer, Thank you very much for your kind words. We are delighted to hear that Israr was helpful, knowledgeable, and pleasant throughout your experience. It is always our aim to provide excellent service and ensure our customers feel valued and well supported. Your positive feedback is greatly appreciated and will be shared with Israr and the team. We look forward to welcoming you back to Sytner Select Wakefield in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very efficient, super helpful and really understand and care about the cars and want to make sure they find good homes! In particular thanks to Harry, Emily and Richard.
James (London)

February 12, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear James, thank you ever so much for your kind words and fantastic review. We’re delighted to hear that Harry, Emily, Richard and the rest of the team provided you with such efficient and helpful service. It’s wonderful to know that our passion for cars and commitment to finding them good homes truly came across. Your support means a great deal to us, and we hope to assist you again in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Great communication with Ryan the…

Great communication with Ryan the Salesperson at Sytner Wakefield . Really knowledgeable about both cars we test drove. Absolutely no high pressure sales tactics, just total honesty throughout which shone through. Will definitely go back to Ryan for our next car/van.

February 1, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Thank you, Nik, for your kind words and for taking the time to share your experience with Ryan at Sytner Select Wakefield. We’re delighted to hear that his knowledge and honest approach made your visit enjoyable and pressure-free. It’s wonderful to know you felt well supported throughout the process. We truly appreciate your recommendation and look forward to welcoming you back when you’re ready for your next car or van. Wishing you all the best with your new vehicle!

Rated 5 out of 5 stars

Excellent service

Excellent service

February 6, 2026
Unprompted review
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Reply from Sytner Group - Sytner Select Wakefield

Dear Lee, Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you received excellent service during your experience with Sytner Select Wakefield. It is always our aim to provide the highest standard of care and attention to every customer. Your feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Very informative staff

Very informative staff - especially Yvonne- who was keen to ensure we had all the information we needed. Everyone welcoming and polite. Very happy with the service from start to finish!

February 6, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you very much for your kind words. We are delighted to hear that Yvonne and the team provided you with all the information you needed and made you feel so welcome throughout your experience. It’s wonderful to know that our service met your expectations from start to finish. Your feedback is greatly appreciated and serves as a fantastic encouragement to everyone here at Sytner Select Wakefield. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff. Well looked after by Gareth, Dan and Joe. Easy process from start to finish. Thanks lads

February 6, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you very much for your kind words Ryan. We’re delighted to hear that Gareth, Dan and Joe provided you with such excellent service throughout your experience. It’s wonderful to know the process was straightforward and that you felt well looked after from start to finish. Your feedback means a great deal to the whole team at Sytner Select Wakefield. We truly appreciate you taking the time to share your positive experience and hope to assist you again in the future.

Rated 5 out of 5 stars

It was pleasure dealing with Sytner…

It was pleasure dealing with Sytner select.Thanks to Lilli , Paul and Munibur for making entire process efficient and stress-free, which I truly appreciated.

February 2, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Saima, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Wakefield. We are delighted to hear that Lilli, Paul, and Munibur made the entire process efficient and stress-free for you. It is always our aim to provide excellent service, and your appreciation means a great deal to the team. We look forward to assisting you again in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Great service

Great service from Israr and the team at Sytner Select Wakefield

February 2, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Jay, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Israr and the team at Sytner Select Wakefield provided you with great service. It is always our aim to ensure every customer feels valued and well looked after. Your positive feedback is truly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

No pushy sales

No pushy sales, Cole was very helpful and took the time to discuss my requirements and run through all the details.

February 1, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you very much for your kind words, Ben. We’re delighted to hear that Cole was able to assist you without any pressure and took the time to thoroughly discuss your requirements. It’s always our aim to provide a friendly and informative experience, ensuring every detail is clear and tailored to your needs. Your positive feedback is greatly appreciated, and we hope you continue to enjoy your experience with Sytner Select Wakefield. Thanks again for choosing us.

Rated 5 out of 5 stars

Great car buying experience...

Had a lovely experience buying a car here recently. Sales staff were friendly and not at all pushy. We felt we ended up with a good deal on our part ex. Kids kept busy in the play area and Yvonne and Will looked after us, even taking my wife to get some lunch for the kids while waiting for the paper work. Would recommend.

February 1, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Yvonne and Will looked after you so well and that the play area kept the children entertained. It’s wonderful to know you felt comfortable throughout the process and happy with your part exchange deal. Your recommendation means a great deal to us, and we hope you continue to enjoy your new car for many miles to come.

Rated 5 out of 5 stars

Yvonne was so pleasant and efficient

Yvonne was so pleasant and efficient, would highly recommend using Sytner Select, Wakefield.
Was a seamless transaction from start to finish
Chris
South wales

January 31, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Chris, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select, Wakefield. We are delighted to hear that Yvonne provided such a pleasant and efficient service, making the entire process seamless from start to finish. Your recommendation means a great deal to us, and we are pleased to have met your expectations. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Wakefield Team

Rated 5 out of 5 stars

Very efficient service

Very efficient service

January 15, 2026
Unprompted review
Sytner Group - Sytner Select Wakefield logo

Reply from Sytner Group - Sytner Select Wakefield

Dear Cheryl, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you found our service to be very efficient. It is always our aim to provide a smooth and positive experience for all our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner Select Wakefield. We look forward to welcoming you back in the future. Kind regards, Sytner Select Wakefield Team

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