Sytner Group - Sytner Select Warrington Reviews 

2,088
TrustScore 4.5 out of 5

4.5

Calver Park Road, WA2 8JH Warrington, England, GB


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Rated 1 out of 5 stars

Picked my car up from sytner warrington 10/05/26 by the end of the week the engine light came on went back to sytner the next weekend only to be told they had gone and the new company hadn’t taken ov... See more

Rated 5 out of 5 stars

We found this dealership by chance, so glad we did. We were looking for an Audi and wanted automatic, which I haven't driven one for over 20 years so was a little apprensive about test driving, but R... See more

Rated 5 out of 5 stars

Chris and Nathan were great helping me get my new car. Chris was really knowledgeable about the cars and helped me find something that worked for my lifestyle when I was really unsure what I wanted.... See more

Company replied

Rated 5 out of 5 stars

Bought a car from sytner select warrington in January, with Joe and Muhammad who were excellent, no pushy sales, very friendly and approachable. Sadly it had an issue and I cannot fault the servi... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Calver Park Road, WA2 8JH, Warrington, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

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4.5

All reviews

(2,088)

12,676 reviews in the last 12 months

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Rated 5 out of 5 stars

Great selection of SUV

June 28, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Warrington

Good Morning and thank you for your 5-star review of Sytner Select Warrington. We are delighted to hear that you had a great experience with us and that our selection of SUVs met your expectations. As a dealership, we take pride in offering a wide range of high-quality vehicles, and we are glad that you were able to find the perfect SUV for your needs. We appreciate your support and look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Thanks to Kate and her team

Thanks to Kate and her team, quick easy booking to have my aircon looked at. Nice and cold from now on

June 30, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Warrington

Good Morning David, Thank you for taking the time to leave us a 5-star review for your recent visit to Sytner Select Warrington. We are delighted to hear that Kate and her team were able to provide you with a quick and easy booking for your air conditioning service. It's great to know that your car will now be nice and cold, ensuring your comfort during these hot summer months and look forward to welcoming you back in the future. Warm regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Great experience buying my Tesla

Great experience buying my Tesla. The dealership was excellent, and Adam Luczak was especially helpful and professional throughout. Highly recommend!

May 25, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Warrington

Good Morning Erdinc, Thank you for your glowing review. We are delighted to hear that you had a great experience purchasing your Tesla from Sytner Select Warrington. Our team takes pride in providing an excellent service, and we are pleased that Adam Luczak stood out to you with his helpful and professional approach. We appreciate your recommendation and look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Great experience

Great experience. Excellent customer service at the Warrington branch. Special shout out to Connor Hughes who dealt with me from start to finish. Highly recommended.

June 27, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Warrington

Good Morning Mr Guest, Thank you for your kind words. We are delighted to hear that you had a great experience at Sytner Select Warrington and that our customer service exceeded your expectations. We will make sure to pass on your special shout out to Connor Hughes, who provided you with an excellent service from start to finish. It is always our goal to provide our customers with a highly recommended experience and we look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Good company

Update: They did eventually make the repairs promised to I have returned this review to 5 stars!

June 19, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Warrington

Good Morning Matt, Thank you for your glowing review. We are delighted to hear that Daniel provided you with an excellent service during your purchase of a Porsche Cayman. Our team at Sytner Select Warrington takes pride in offering a 5-star experience to all our customers. We are happy to know that Daniel was able to answer all your questions and assist you in making an informed decision. We appreciate your recommendation and look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Got a new car today off george I've got…

Got a new car today off george I've got cars off him in the past top service as always

June 22, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Warrington

Good Morning Grahame, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a positive experience with George at Sytner Select Warrington. It's great to know that you have been a loyal customer and that George continues to provide a top-notch service. We appreciate your support and look forward to seeing you again in the future. Kind regards Steven Whittle, Head of Business

Rated 1 out of 5 stars

Same excuse as always

Same excuse as always, no ones pickin up the phone,,, they'll call you back 🤡 no one responds to emails, calls, or post card. What a waste of time, at least I got my deposit back and learned before they had the money, unlike loads more if you read through

June 18, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Warrington

Dear Alfie Askew, We are sorry to hear about your experience with Sytner Select Warrington. We apologise for any inconvenience caused by our lack of response to your calls, emails and postcard. We realise that this is not the level of service we strive to provide to our customers. We would like to assure you that we take all feedback seriously and are continuously working to improve our communication channels. We would like to invite you to contact Steve Whittle, Head of Business at stevenwhittle@sytner.co.uk, to discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Sytner Select Warrington

Rated 5 out of 5 stars

I made a distance purchase via the…

I made a distance purchase via the website. The service was fantastic. The description of the car including a full walkaround video was spot on and gave me the confidence to put a fully refundable depost down. When I went to collect the car I was picked up at the train station by the garage which was a nice touch.
Joe was great completeing the paperwork and getting me on my way.

June 14, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Warrington

Good Afternoon, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a positive experience with Sytner Select Warrington. Our team takes great pride in providing an excellent service, even for distance purchases. We are glad that our detailed description and walkaround video gave you the confidence to make a deposit. It was our pleasure to pick you up from the train station and assist you with the paperwork an we hope you enjoy your new car. Kind regards Steven Whittle, Head of Business

Rated 1 out of 5 stars

Aaron

First, I need to provide evidence to prove that I have the free MOT plan and your shop did not have records because you turned to Sytner Select from Carshop but this is not my problem and both dealers are under the same group. So inconvenience.
Second, the advisor gave me a price for a tyre and then called me later on saying that she gave me a wrong price and asked for a higher cost. Unacceptable.
Last, they told me that they could change the tyre and got the MOT done in the same day but end up they did not have the tyre on time and kept my car overnight. On the next day they still didn’t have the tyre in the morning but they didn’t notify me and I waited until 4pm to get my car back. Completely unprofessional service.

June 5, 2025
Sytner Group - Sytner Select Warrington logo

Reply from Sytner Group - Sytner Select Warrington

Dear Ms Lee, Thank you for taking the time to share your experience with us. We are sorry to hear about the inconvenience you faced during your recent visit to Sytner Select Warrington. We understand the frustration caused by the lack of records for your free MOT plan and the incorrect tyre price given by our Advisor. We would like to assure you that this is not the level of service we strive to provide. We apologise for the delay in getting your car back to you and for not notifying you about the tyre availability. We would like to invite you to contact Steven Whittle, Head of Business at stevenwhittle@sytner.co.uk to discuss this matter further. We value your feedback and hope to have the opportunity to make things right. Sincerely The Sytner Select Warrington Team

Rated 5 out of 5 stars

Great sales and service team

Great sales and service team, very friendly and helpful

June 11, 2025
Sytner Group - Sytner Select Warrington logo

Reply from Sytner Group - Sytner Select Warrington

Good Morning Mrs Mcgahey, Thank you for your kind words. We are delighted to hear that you had a great experience with our Sales and Service team at Sytner Select Warrington. Our team takes pride in providing a friendly and helpful service to all our customers. We appreciate your recognition and will continue to strive for excellence in all aspects of our dealership and we look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

James and Ronny sorted me out with my…

James and Ronny sorted me out with my new defender!! Two brilliant lads who went above and beyond!! Definitely recommend buying your new car from here 👏🏻👏🏻👏🏻👏🏻👏🏻

June 8, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Warrington

Good Morning Ian, Thank you for your kind words. We are delighted to hear that James and Ronny provided you with an exceptional service during your purchase of a new Defender. Our team at Sytner Select Warrington takes great pride in going above and beyond for our customers. We appreciate your recommendation and hope you enjoy your new car. It was our pleasure to assist you and we look forward to welcoming you back in the future. Warm regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Professional service from start to…

Professional service from start to finish.

Purchased a some what of a older and average car (great condition and spec might I add), compared to some of the other cars on show at the forecourt (Porsche, Bentley, Audi, Range rover) and felt like I was treated exactly the same as I would have been if I was purchasing one of those cars.

Not to mention my car had a free MOT added to it before I travelled up to purchase it.

Great customer service. When I win the lottery I'll be back to visit for sure

June 3, 2025
Unprompted review
Sytner Group - Sytner Select Warrington logo

Reply from Sytner Group - Sytner Select Warrington

Good Morning Matthew, Thank you for your kind words. We are delighted to hear that you had a positive experience with us at Sytner Select Warrington. Our team takes great pride in providing a professional and attentive service to all of our customers, regardless of the car they are purchasing. We are also pleased to hear that you were happy with the condition and specifications of your car, and that you appreciated the added bonus of a free MOT and we look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Friendly

Friendly, professional, and really helpful throughout the whole process.

May 28, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Warrington

Good Morning Mr Shingleton, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a positive experience with our team at Sytner Select Warrington. Our aim is to provide a friendly and professional service, and we are glad to hear that we were able to assist you throughout the entire process. We appreciate your kind words and we hope to have the opportunity to serve you again in the future. Kind regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Great smile and service by service team…

Great smile and service by service team and effective.

February 11, 2025
Unprompted review
Sytner Group - Sytner Select Warrington logo

Reply from Sytner Group - Sytner Select Warrington

Good Morning Ken, Thank you for your kind words. We are delighted to hear that you had a great experience with our Service team at Sytner Select Warrington. Our team takes great pride in providing an efficient and friendly service to all our customers. We are glad that our efforts were reflected in your review. We will continue to strive for excellence and ensure that our customers leave with a smile on their face. Warm regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Great service

The service was great and was helped with every question I asked

May 21, 2025
Unprompted review
Sytner Group - Sytner Select Warrington logo

Reply from Sytner Group - Sytner Select Warrington

Good Morning Kieran, Thank you for your kind words. We are delighted to hear that you had a great experience at Sytner Select Warrington. Our team takes pride in providing an excellent service and we are glad that we were able to assist you with all your questions. We strive to ensure that our customers feel supported and informed throughout their visit. It was our pleasure to help you and we hope to see you again in the future. Kind regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Excellent Service

‘Visited the store with my partner who was looking for a new car. Danny was great in looking after us and showing us a few options. We decided on one and we were able to take it on the same day. Many thanks to everyone involved’

May 28, 2025
Unprompted review
Sytner Group - Sytner Select Warrington logo

Reply from Sytner Group - Sytner Select Warrington

Good Morning Will, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you and your partner had a positive experience at Sytner Select Warrington. Our team takes great pride in providing an excellent customer service and we are glad that Danny was able to assist you in finding the perfect car. We hope you enjoy your new vehicle and we look forward to seeing you again in the future. Best regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Very happy with my first experience with Sytner

This was my first time using Sytner and the whole process from identifying the vehicle I was interested in on the website to placing my reservation fee was very simple. Spoke to Danny the next day and went for a test drive and all ready for me on my arrival. From the time I made the reservation to Gavin my Discovery delivered to my home (and my trade in taken away) was complete within 4 days! Very easy process thank you!

May 31, 2025
Unprompted review
Sytner Group - Sytner Select Warrington logo

Reply from Sytner Group - Sytner Select Warrington

Good Morning Mr Young, Thank you for your kind words. We are delighted to hear that your first experience with Sytner Select Warrington was a positive one. Our team takes great pride in providing a seamless and efficient car buying process for our customers. We are glad that you found our website user-friendly and that Danny was able to assist you with your test drive. It was our pleasure to deliver your new Discovery to your home and take away your trade-in. We hope you enjoy your new vehicle and look forward to serving you again in the future. Warm regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Great service

Good service, and great experience!

May 24, 2025
Unprompted review
Sytner Group - Sytner Select Warrington logo

Reply from Sytner Group - Sytner Select Warrington

Good Morning and thank you for your positive review. We are delighted to hear that you had a great experience at Sytner Select Warrington and received good service. Our team takes pride in providing a top-notch customer service and ensuring our customers have a pleasant experience. We appreciate your recognition and will continue to strive for excellence and we hope to see you again in the future. Kind regards Steven whittle, Head of Business

Rated 5 out of 5 stars

Sales staff very helpful and…

Sales staff very helpful and knowledgeable throughout the sales experience of purchasing our new vehicle through Sytner select Warrington

May 31, 2025
Unprompted review
Sytner Group - Sytner Select Warrington logo

Reply from Sytner Group - Sytner Select Warrington

Good Morning H m, Thank you for your glowing 5-star review. We are delighted to hear that our sales staff at Sytner Select Warrington provided you with a helpful and knowledgeable experience during your vehicle purchase. Our team takes great pride in providing an exceptional customer service and we are thrilled that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Warm regards Steven Whittle, Head of Business

Rated 5 out of 5 stars

Had and amazing experience

Had and amazing experience, was politely greeted by Connor. He was able to answer all my questions and queries. Gave me a prefect insight into some of the vehicles I had interest in to a point I may return to get one of the beautiful vehicles.

May 15, 2025
Unprompted review
Sytner Group - Sytner Select Warrington logo

Reply from Sytner Group - Sytner Select Warrington

Good Morning Mr Hughes, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had an amazing experience at Sytner Select Warrington. Our team takes great pride in providing an exceptional customer service, and we are glad that Connor was able to assist you with all your questions and queries. We hope to have the opportunity to welcome you back and help you find the perfect vehicle that meets your needs. Kind regards Steven Whittle, Head of Business

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