I took my car in for an MOT having booked an appointment specifically for a slot where I understood they would do thw job prompt while I waited. There were other slots where this service was not avai... See more
Location
Switch locationArmstrong Way, Armstrong Way Keyway Retail Park, WV13 2QU Willenhall, England, GB
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Firstly I enquired about a Used BMW Z4 and requested a more in depth video of the car which Norris kindly sent me covering the condition of the wheels, leather seats and the soft top. After se... See more
Company replied
Marius was very informative and provided plenty of information and advice when purchasing my first car. There was no pressure and he followed through on what he said he would do regarding the service... See more
Company replied
We met Norris who helped us to purchase the required car. He was very helpful in sorting all necessary paperwork. He was very attentive to all our reqirements and would highly recommend him, a credit... See more
Company replied
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Armstrong Way, Armstrong Way Keyway Retail Park, WV13 2QU, Willenhall, England, United Kingdom
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Marius was a very genuine help to us
Marius was a very genuine help to us , his professional attitude coupled with his kind demeanour won us over .

Reply from Sytner Group - Sytner Select Wolverhampton
5 stars is an understatement
5 stars is an understatement. excellent service from Akaash, very friendly and welcoming and was exceptionally helpful when purchasing our car. would definitely come back again and recommend to anyone

Reply from Sytner Group - Sytner Select Wolverhampton
Very helpful honest useful
Very helpful honest useful
Akaash was a helpful guy and talkative

Reply from Sytner Group - Sytner Select Wolverhampton
Helpful staff
Ellie and Jovin were really helpful in getting me on the road with my new car.

Reply from Sytner Group - Sytner Select Wolverhampton
Helpful and well prepared
Akash was very helpful in the purchase of my new car, helped sort funding and made handover easy

Reply from Sytner Group - Sytner Select Wolverhampton
Great experience buying my car…
I had a great experience buying my car at Sytner. Tariq was excellent throughout the whole process – professional, helpful, and made everything straightforward. He really went the extra mile to ensure everything was smooth and stress-free. Many thanks.

Reply from Sytner Group - Sytner Select Wolverhampton
Akaash was amazing when i bought my car…
Akaash was amazing when i bought my car he explained everything to me and was such a great guy to do business with he sorted all the things i asked with the car before collecting it absolute top guy 👍👍

Reply from Sytner Group - Sytner Select Wolverhampton
Akaash was a very friendly and helpful…
Akaash was a very friendly and helpful person who made the whole experience of purchasing a new car very stress free.

Reply from Sytner Group - Sytner Select Wolverhampton

Reply from Sytner Group - Sytner Select Wolverhampton
Absolutely amazing experience and…
Absolutely amazing experience and service everyone was friendly and everything was sorted efficiently

Reply from Sytner Group - Sytner Select Wolverhampton
Great service
Great service. Very friendly staff. Made us feel very welcome. Explained everything in detail

Reply from Sytner Group - Sytner Select Wolverhampton
Rude and disrespectful
Went to the dealership today after having a phone conversation with ray from the sales team explaining that I was looking to part exchange my vehicle and whether they could give me a part exchange value on my vehicle on the day which she stated she could and did so with a low offer. The way she came across was rude and her mannerisms were also rude due to her chewing gum and leaning back in her chair, after stating to her that myself and my partner needed to talk to each other about the deal. She returned with another member of staff using sales tactics of intimidation by bringing this other member of the sales team and belittling me by questioning my level of intelligence.
My overall experience of the dealership was poor and the sales team needs some training in customer relations. Would not recommend! .

Reply from Sytner Group - Sytner Select Wolverhampton
Great from start to finsih
Great from start to finsih , very helpful and delivered a great service norris and sas

Reply from Sytner Group - Sytner Select Wolverhampton
The experience was exceptional and…
The experience was exceptional and professional. Joven attended to me with so much attention and professionalism. He provided answers to my queries and at the end I got a 2022 Qashqai. I definitely recommend their service.

Reply from Sytner Group - Sytner Select Wolverhampton
Byron and Matt was most helpful…
Byron and Matt was most helpful couldn’t do enough for use would recommend to others

Reply from Sytner Group - Sytner Select Wolverhampton
Felt no pressure from start to finish…
Felt no pressure from start to finish of our car buying experience.
Byron and Matt were really helpful, and made the process as smooth as possible.

Reply from Sytner Group - Sytner Select Wolverhampton
I dealt with Norris and Tenneil today…
I dealt with Norris and Tenneil today and they were both outstanding
Completely recommend

Reply from Sytner Group - Sytner Select Wolverhampton
The customer service from Norris and…
The customer service from Norris and Tenneil was outstanding .
Definitely recommend!!!

Reply from Sytner Group - Sytner Select Wolverhampton
Norris and Tanneil have both been…
Norris and Tanneil have both been wonderful to us. They have been very helpful and have been able to find us the perfect car to suit our needs and our very new family. Thankyou so much

Reply from Sytner Group - Sytner Select Wolverhampton
Exsplaning everything very clearly
Marius Exsplaned everything very clearly friendly

Reply from Sytner Group - Sytner Select Wolverhampton
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