Sytner Group - Sytner Select Wolverhampton Reviews 

1,834
TrustScore 4.5 out of 5

4.6

Armstrong Way, Armstrong Way Keyway Retail Park, WV13 2QU Willenhall, England, GB


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Rated 1 out of 5 stars

I took my car in for an MOT having booked an appointment specifically for a slot where I understood they would do thw job prompt while I waited. There were other slots where this service was not avai... See more

Rated 5 out of 5 stars

Firstly I enquired about a Used BMW Z4 and requested a more in depth video of the car which Norris kindly sent me covering the condition of the wheels, leather seats and the soft top. After se... See more

Company replied

Rated 5 out of 5 stars

Marius was very informative and provided plenty of information and advice when purchasing my first car. There was no pressure and he followed through on what he said he would do regarding the service... See more

Company replied

Rated 5 out of 5 stars

We met Norris who helped us to purchase the required car. He was very helpful in sorting all necessary paperwork. He was very attentive to all our reqirements and would highly recommend him, a credit... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Armstrong Way, Armstrong Way Keyway Retail Park, WV13 2QU, Willenhall, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,834)

12,318 reviews in the last 12 months

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Rated 5 out of 5 stars

Shaw

Shaw - really good experience, really helpful and helped us by answering all of the questions. Would recommend Shaw to everyone who comes here to buy a car

August 30, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your glowing review! We are delighted to hear that Shaw provided you with a top-notch car buying experience at Sytner Select Wolverhampton. Our team takes pride in being helpful and knowledgeable, and we are thrilled that Shaw was able to answer all of your questions. We appreciate your recommendation and hope to see you again in the future. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

Gianni, lovely lad

Gianni was great, thank you so much x

August 30, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your kind words, Rachael. We are delighted to hear that Gianni provided you with excellent service at Sytner Select Wolverhampton. We take great pride in our team and their dedication to providing top-notch customer service. We will be sure to pass along your compliments to Gianni. Thank you for choosing Sytner Select and we hope to see you again in the future.

Rated 5 out of 5 stars

Had a good experience with Shaw

August 30, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for taking the time to leave us a 5-star review, Karan Singh. We are delighted to hear that you had a positive experience with Shaw at Sytner Select Wolverhampton. Our team strives to provide exceptional service and we are glad that we were able to meet your expectations. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

Akaash was a great help

Akaash was a great help in finding the perfect car for our daughter. Very knowledgeable, patient and professional. Thank you

August 30, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your kind words, Karen. We are delighted to hear that Akaash provided you with exceptional service and helped you find the perfect car for your daughter. Our team at Sytner Select Wolverhampton takes pride in our knowledgeable, patient, and professional staff, and we are glad that Akaash lived up to our standards. We appreciate your feedback and hope your daughter enjoys her new car. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

ADRIAN AND AKAASH was really helpful…

ADRIAN AND AKAASH was really helpful and had amazing service of them both.

August 28, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your kind words, Casey. We are delighted to hear that Adrian and Akaash provided you with exceptional service at Sytner Select Wolverhampton. Our team takes great pride in delivering top-notch customer service, and we are glad that they were able to assist you. We will make sure to pass along your compliments to Adrian and Akaash. Thank you for choosing Sytner Select Wolverhampton, and we hope to see you again in the future.

Rated 5 out of 5 stars

Well looked after and Ellie gave us 5*…

Well looked after and Ellie gave us 5* star service. She says she is new but she is really good for a new starter.

August 28, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your kind words, Charity. We are delighted to hear that you had a great experience at Sytner Select Wolverhampton and that Ellie provided you with 5-star service. We are proud to have her as part of our team and we are glad that she made a positive impression on you. We strive to provide excellent customer service and it is always an honour to receive such positive feedback. We hope to see you again in the future. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

Great service and support from Norris…

Great service and support from Norris from sourcing through purchasing.

August 28, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your kind words, Dan. We are delighted to hear that you had a great experience with Norris at Sytner Select Wolverhampton. Our team takes pride in providing exceptional service and support to our customers, from sourcing to purchasing. We are glad that Norris was able to assist you throughout the process. We appreciate your feedback and we will continue to strive for excellence in all that we do. Thank you for choosing Sytner Select Wolverhampton. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Well done Norris

Well done Norris, great job

August 25, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your kind words, Penny. We are delighted to hear that Norris provided you with exceptional service at Sytner Select Wolverhampton. We take great pride in our team's dedication to delivering top-notch customer experiences. It is an honour to have your recognition and we will be sure to pass on your compliments to Norris. We appreciate your support and look forward to welcoming you back for any future automotive needs. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

Norris has been very helpful throughout…

Norris has been very helpful throughout the whole process.

August 25, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for taking the time to leave such a positive review, Harrison. We are delighted to hear that Norris provided you with excellent assistance throughout your experience at Sytner Select Wolverhampton. Our team takes great pride in delivering exceptional customer service, and we are thrilled that Norris was able to assist you in a helpful and efficient manner. We appreciate your support and look forward to continuing to provide you with top-notch service in the future. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

The staff that helped me (Marius) were…

The staff that helped me (Marius) were very helpful and made sure I understood everything before any decisions were made, which was very helpful for a first time buyer. Would recommend

August 25, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your kind words, Elliot. We are delighted to hear that Marius and our team at Sytner Select Wolverhampton provided you with excellent service during your first car buying experience. Our priority is to ensure that our customers fully understand all aspects of their purchase, and we are glad that Marius was able to assist you in making informed decisions. We appreciate your recommendation and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

Norris has provided an amazing customer…

Norris has provided an amazing customer service and Jack for making my experience really good at sytner I would defo recommend this place to family and friends thank you once again Norris ❤️😊

August 23, 2025
Unprompted review
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Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your kind words, Mariyam. We are delighted to hear that Norris and Jack provided you with exceptional customer service at Sytner Select Wolverhampton. We take great pride in ensuring our customers have a positive experience with us and we are thrilled that you would recommend us to your family and friends. We will be sure to pass on your appreciation to Norris and Jack. Thank you for choosing Sytner Select Wolverhampton and we hope to see you again in the future.

Rated 5 out of 5 stars

5 star service from Norris

If you’re in the market for a used car, speak to Norris at Sytner Direct.
From start to finish, Norris was very helpful, professional, honest and true to his word.
If your looking for a 5 star service, give Norris a call.

August 16, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your glowing review, Ian. We are delighted to hear that you had a positive experience with Norris at Sytner Select Wolverhampton. Our team takes great pride in providing exceptional service to our customers, and it's wonderful to hear that Norris was able to assist you in finding the perfect used car. We appreciate your kind words about his professionalism, honesty, and dedication to delivering a 5-star service. We hope to see you again in the future for all your automotive needs. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

Good experience and professional

Very friendly and not pushy which is a nice change. Joven was very friendly and made us feel at ease. Will definitely recommend and will come back.

August 22, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your kind words, Lawrence. We are delighted to hear that you had a positive experience at Sytner Select Wolverhampton. Our team strives to provide a friendly and non-pushy environment for our customers, and we are glad that Joven was able to make you feel at ease. We appreciate your recommendation and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

We had gianni dealing with us today and…

We had gianni dealing with us today and he was absolutely brilliant. From start to finish he made us comfortable and he was very professional and informative with any questions that we had. All of the staff here are very welcoming and kind and we will definitely be coming back here in the future.

August 21, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your glowing review, Corey. We are delighted to hear that Gianni provided you with exceptional service and made you feel comfortable throughout your visit. Our team at Sytner Select Wolverhampton takes great pride in being professional, informative, and welcoming to all our customers. We are honoured that you have chosen us and we look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

Ellie Was really helpful and walked…

Ellie Was really helpful and walked through perfectly was really up beat and and wasn’t too pushy at all.

August 18, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for taking the time to leave a 5-star review for Sytner Select Wolverhampton, Niall. We are delighted to hear that Ellie provided you with excellent service and was able to guide you through the process without being too pushy. Our team strives to maintain a positive and upbeat atmosphere for our customers, and we are glad that this was reflected in your experience. We appreciate your support and hope to see you again in the future. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

The staff were great and knowledgeable…

The staff were great and knowledgeable especially Rae and Tenneil.

August 13, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your kind words, Vince. We are delighted to hear that you had a great experience at Sytner Select Wolverhampton. Our team takes pride in their knowledge and expertise, and we are glad that Rae and Tenneil were able to assist you. We strive to provide exceptional service to all our customers and it is an honour to receive your 5-star review. We hope to see you again in the future for all your automotive needs. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

Shaw

Shaw. Very profesional. Excellent presentation of vehicle.

August 16, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your glowing review, Stephen. We are delighted to hear that you had a positive experience at Sytner Select Wolverhampton. Our team takes great pride in their professionalism and ensuring that our vehicles are presented in the best possible condition. We are pleased that our efforts were noticed and appreciated. We strive to maintain high standards and it is an honour to receive a 5-star rating from you. Thank you for choosing Sytner Select Wolverhampton and we hope to see you again in the future.

Rated 5 out of 5 stars

Shaw really friendly

Shaw really friendly

August 16, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for taking the time to leave us a 5-star review, Adam. We are delighted to hear that Shaw provided you with a friendly experience at Sytner Select Wolverhampton. Our team takes great pride in delivering exceptional customer service, and we are glad that Shaw was able to make your visit a positive one. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

Very helpful service really good would…

Very helpful service really good would definitely recommend sytner

August 14, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for taking the time to leave us a 5-star review, Lee. We are delighted to hear that you had a helpful experience at Sytner Select Wolverhampton. Our team takes great pride in providing excellent service and we are glad to know that we have met your expectations. We appreciate your recommendation and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Wolverhampton.

Rated 5 out of 5 stars

Lovely service

This is the second car I have brought here and the service is always fantastic. The staff are always very helpful

August 14, 2025
Unprompted review
Sytner Group - Sytner Select Wolverhampton logo

Reply from Sytner Group - Sytner Select Wolverhampton

Thank you for your kind words, Kerry. We are delighted to hear that you have had a fantastic experience at Sytner Select Wolverhampton for the second time. Our team takes great pride in providing helpful and attentive service to all our customers. We are glad to have met your expectations and we look forward to welcoming you back in the future. Thank you for choosing us and for your continued support. It is an honour to have you as a satisfied customer.

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