Sytner Group - Sytner Slough MINI Reviews 

279
TrustScore 5 out of 5

4.8

478 Bath Rd, SL1 6BB Slough, GB


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Rated 5 out of 5 stars

I recently sold my Mini Countryman to Sytner Group via Motorway. I dealt with Chris Buss and the whole process was straightforward, efficient and ran like clockwork. It was also a pleasure to deal wit... See more

Company replied

Rated 5 out of 5 stars

Even though I never went through with the purchase, the team at MINI were incredible, finding deals that fit my requests, making the impossible possible. I was looked after by Sophia, an incredible em... See more

Company replied

Rated 5 out of 5 stars

Jonathan at Slough Sytner was very attentive and informative. The whole process of part exchanging my old mini and buying my new one, was very stress free and easy to do. I am absolutely thrilled wit... See more

Company replied

Rated 5 out of 5 stars

The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

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4.8

All reviews

(279)

11,871 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The dealership made the purchase of the Mini memorable

The dealership made the purchase of the car a memorable and very pleasant experince.

September 2, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good afternoon Mr Hartley, thank you for your 5 star TrustPilot review, we really appreciate it! Kind regards, Louise Schembri, Head of Business Sytner MINI Slough

Rated 5 out of 5 stars

From start to finish we received an…

From start to finish we received an excellent service from Jamie at Sytner.

July 12, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good afternoon Mrs Lamb, thank you for your 5 star TrustPilot review, we really appreciate it! Kind regards, Louise Schembri, Head of Business Sytner MINI Slough

Rated 5 out of 5 stars

Rory Turner was attentive and…

Rory Turner was attentive and ultimately delivered through a lengthy difficult process in securing a car.

July 5, 2022
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Reply from Sytner Group - Sytner Slough MINI

Many thanks for your feedback and hope you enjoy your new car!

Rated 5 out of 5 stars

Ashley was amazing from the first…

Ashley was amazing from the first moment we stepped through the door of the showroom. We are thrilled with our new car, and felt we had brilliant service from Ashley throughout. He kept us updated, gave us all the information we needed and went the extra mile to sort things for us (including for example part exchange and helping with retention of the vanity plate).

July 2, 2022
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Reply from Sytner Group - Sytner Slough MINI

Ashley will be thrilled with your feedback which we will pass on to him - enjoy your car.

Rated 5 out of 5 stars

The excellent Rory Turner dealt with me…

The excellent Rory Turner dealt with me at Sytner Slough.

I cant praise this young man highly enough, so polite and genuinely keen to please.

I had such a pleasant experience I am delighted with my new car.

June 24, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good afternoon Pat, thank you for your 5 star TrustPilot review and your wonderful comments about our team, especially Rory Turner; he will be delighted to read your comments! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

It was a pleasure

Sytner Slough wanted me to have my mini just as much as me! Ashley was so helpful and made me feel very at ease. The struggled to find delivery so Ashley personally drive my car to me…& I live quite far from Slough too. It was a pleasure to deal with them.

June 24, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good afternoon Harriet, thank you for your 5 star TrustPilot review and your wonderful comments about our team, especially Ashley McLean; we really appreciate it! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

Very good service from Slough branch

Very good service from Slough branch. I have visited other branches but Slough stands out for it's good service. This is the 2nd mini I have purchased some eight years apart and the service stayed the same both times so I'm confident it's not a one off experience

June 8, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good afternoon Paul, thank you for your 5 star TrustPilot review and your wonderful comments about our team, we really appreciate it! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

Really pleased!

Personal and relaxed customer service.
Really pleased with my car!
Thank-you!

June 7, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good afternoon Susan, thank you for your 5 star TrustPilot review and your wonderful comments about our team, we really appreciate it! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 4 out of 5 stars

Sytner Slough overall service

Callum was very helpful, well informed and easy to deal with, a credit to your customer service. Your wider team could I think do better to manage email traffic and helping ensure everything works on time

May 29, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good afternoon Helgar, thank you for your 4 star TrustPilot review and your wonderful comments about Callum, we really appreciate it! I'd appreciate some more information about the email traffic so we can improve. Would you mind emailing me directly? louiseschembri@sytner.co.uk Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

Would recommend

Great service, friendly & professional with good communication.
A good experience of a buying a car

May 28, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good afternoon Julie, thank you for your 5 star TrustPilot review and your wonderful comments about our team, we really appreciate it! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

Recent Mini Purchase

Excellent customer service and very polite team! Best dealership I have interacted with

May 24, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good morning Angelos, thank you for your 5 star TrustPilot review. Thank you for your comments about your experience with our team, we really appreciate it. Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

Great service from Sytner Slough MINI

When we first visited the showroom with the intent on just continuing our search and review of possible buying a Mini we were greeted with a warm smile and a willingness to get us to a Sales person ASAP.
Once we were handed over to Rory Turner the experience just got better. Rory was so helpful in showing us around the Mini Convertible and explaining all the options that we knew then this was the person and place we wanted to do business with. No questions were too stupid to Rory and we decided there and then to place our order. Even when a little later down the line when we decided we wanted to change our order to a higher model and spec, it was done with enthusiasm and a passion to help us get what we wanted.
It was also explained to us that due to the current climate there could be delays in our order which we expected, and Rory did a great job in keeping us updated with the progress of our build all the way to delivery.

May 20, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good afternoon, thank you for your 5 star TrustPilot review and your wonderful comments about Rory Turner, we really appreciate it and he will be delighted! Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service, really helpful efficient staff, would highly recommend!

April 7, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good morning Mr Dixon, thank you for your 5 star TrustPilot review. Thank you for your comments about your experience with our team, we really appreciate it. Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

My purchase of a Mini Countryman was Brilliant!

My purchase of a Mini Countryman was straight forward and the sales executive was both personable and easy to deal with; nothing was too much trouble.
A good buying experience and I would highly recommend Sytner Slough Mini.

April 4, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good morning J, thank you for your 5 star TrustPilot review. Thank you for your comments about your experience with our Sales Team, we really appreciate it. Enjoy your new MINI Countryman. Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

Our experience of buying a new Mini…

Our experience of buying a new Mini from Sytner with Nick Faulkner was faultless from start to finish. He kept us informed of any updates throughout the whole process and was personable and genuine throughout. I would highly recommend them and particularly Nick.

April 1, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good morning Mr Evans, thank you for your 5 star TrustPilot review. Thank you for your comments about your experience with our Sales Team, especially Nick Faulkner, we really appreciate it. Enjoy your new MINI. Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

Excellent service from Sytner Slough

I decided to purchase a vehicle from Sytner Slough after viewing the vehicle’s specification online. Callum Willerton , the
Sytner salesman was excellent and ensured that I was kept fully informed throughout the sales process . He also suggested that I could take the Mini Insurance which was actually £600 cheaper than the quotation from my previous insurance broker , the Post Office .
He ensured that I was happy with the vehicle and was aware of its capabilities.
I would definitely purchase another vehicle from Synter Slough

March 29, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good morning Ian, thank you for your 5 star TrustPilot review. Thank you for your comments about your experience with our Sales Team, especially Callum Willerton, we really appreciate it. Enjoy your new MINI. Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

Just bought an electric Mini

Just bought an electric Mini, assisted by Callum at the Slough centre.
He was brilliant from start to finish. And we love our Mini.
Many thanks!

March 24, 2022
Sytner Group - Sytner Slough MINI logo

Reply from Sytner Group - Sytner Slough MINI

Good morning Mrs Williams, thank you for your 5 star TrustPilot review. Thank you for your comments about your experience with our Sales Team, especially Callum Willerton, we really appreciate it. Enjoy your new MINI. Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

Rated 5 out of 5 stars

Excellent service

Received an excellent service when I bought my mini from start to finish. Was made to feel a valued customer and wouldn’t hesitate to go back for my next car.

March 19, 2022
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Reply from Sytner Group - Sytner Slough MINI

Good morning Mrs Meakins, thank you for your 5 star TrustPilot review. Thank you for your comments about your experience with our Sales Team, we really appreciate it. Enjoy your new MINI. Kind regards, Louise Schembri Head of Business Sytner MINI Slough.

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