The best Land-rover garage I have had my services etc done, staff are friendly/helpful, easy booking. Can’t fit the life of me understand why it’s closed, I travel from York because it’s that good. G... See more
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After purchasing a brand new land rover discover sport, I have experienced issues with the brakes and an odd engine rattle. This is after only 800 miles. Both issues are clearly there and are obviou... See more
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Collection and drop off for first MOT, received both telephone call and text as a reminder, Keith the driver arrived on time and was as cheerful and polite as ever! Vehicle returned washed and vacuume... See more
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Service was carried out in a timely manner. Car pick up and delivery to and from home address was smooth and driver very polite. All in all an excellent service.
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Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
325 Barnsley Road, WF2 6EH, Wakefield, United Kingdom
- 01924 242422
4.6
Excellent
812 reviews
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First class service
First class service, easy purchase of my wife’s new car.Oliver the salesman went through all the paperwork all the technical side of the car and was very knowledgable about Land Rovers controls and equipment.
This was the second time I’ve purchased a Range Rover from Sytner Wakefield as I purchased my Range Rover December 2024 and had such a good service and had to travel from further north of the Uk to Wakefield as I was so pleased with the service.
I did in the past but more locally but never had the personal service that I get from Sytner Wakefield as Wakefield.
Thanks Oliver and Team👍
March 28, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Robbie, Thank you for your glowing review. We are delighted to hear that you had a first-class experience at Sytner Wakefield 4x4 Specialist. Our team takes great pride in providing an excellent service and we are thrilled that you have chosen us for the second time. It is wonderful to hear that Oliver was able to assist you with all the technical aspects of your wife's new car and that you were impressed with his knowledge. We are honoured to have earned your loyalty and we look forward to welcoming you back in the future. Kind regards Nick Miernik, Head of Business
SYTNER WAKEFIELD
Had another great experience at Sytner Wakefield, nothing is too much trouble all very friendly and helpful. Lewis was very helpful nothing was too much trouble and we are enjoying our new car. Would highly recommend Sytner Wakefield 😊
March 28, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Helen, Thank you for your glowing review. We are delighted to hear that you had another great experience at Sytner Wakefield. Our team takes pride in providing an exceptional customer service and we are thrilled that Lewis was able to assist you with your new car. We appreciate your recommendation and look forward to welcoming you back in the future. Kind regards Nick Miernik, Head of Business
Just bought a Range Rover with the help…
Just bought a Range Rover with the help of Paul Johnson.
He was very professional, and explained everything we needed to know clearly and with patience!
Would highly recommend Sytner Wakefield to anyone looking for a used Landrover after our experience.
March 27, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning John, Thank you for your glowing review. We are delighted to hear that you had a positive experience with Paul Johnson at Sytner Wakefield. Our team takes great pride in providing an outstanding service to our customers, and we are thrilled that this was reflected in your recent purchase of a Range Rover. We appreciate your recommendation and hope to continue exceeding your expectations in the future. Kind regards Nick Miernik, Head of Business
Sytner 4x4 Specialist, Sales Service
I visited the Sytner Land Rover 4x4 Specialist showroom on Saturday 15-Mar-25. I was looking for a used Discovery Sport. John Smailes in Sales took my requirements, specification & budget & searched which vehicles were available. John explained some of the advantage’s & disadvantages of plug in hybrid vehicles as I man not clear on which type of vehicle I should get. John’s service was exceptional. The staff within the showroom also couldn’t have been more helpful or accommodating. I chose a vehicle that met my specifications & collected it 5 days later. No fuss, just a simple well guided sale. Looking forward to exploring with the new vehicle & thank you to John for making the experience so simple.
March 20, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning Ben, Thank you for your kind words. We are delighted to hear that you had a positive experience at our Sytner Land Rover 4x4 Specialist showroom. Our team takes great pride in providing an exceptional service and we are glad that John was able to assist you in finding the perfect vehicle. We hope you enjoy your new Discovery Sport and we look forward to seeing you again in the future. Kind regards Nick Miernik, Head of Business
Fantastic experience with Amy…
Fantastic experience with Amy Southwell. She was very pleasant, caring and friendly sales rep. She really listened to what our requirements were and found a suitable car quickly. She made me feel comfortable throughout the whole experience and I would highly recommend anyone wanting a new car to go and see her. She is a credit to your company. From Anita
March 20, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning Anita/Hayley, Thank you for your kind words. We are delighted to hear that you had a fantastic experience with Amy Southwell at Sytner Wakefield 4x4 Specialist. It is wonderful to know that she was able to listen to your requirements and find a suitable car for you quickly. We are proud to have Amy as a part of our team and we will make sure to pass on your compliments to her. Thank you for recommending us and we hope to see you again in the future. Kind regards Nick Miernik, Head of Business
I would highly recommend Paul Johnson…
I would highly recommend Paul Johnson from Sytner Group Wakefield. From my initial call with Paul to ask questions about the car I was interested in to completion of the sale, Paul has been excellent! Paul took the time to explain all details with me and his level of communication was outstanding. Thank you for supporting me with my car journey!
March 15, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Chrissie, Thank you for taking the time to share your positive experience at Sytner Wakefield 4x4 Specialist. We are delighted to hear that Paul provided an excellent service and communication throughout your car journey. We are thrilled that Paul was able to assist you with your questions and guide you through the sales process. We appreciate your recommendation and we look forward to continuing to support you in the future. Kind regards Nick Miernik, Head of Business
Recently purchased my Range Rover
Recently purchased my Range Rover from Sytner Wakefield. I saw the vehicle online , made a call and arranged a test drive all in the same day. I had quite a few questions which Lewis Daniels was quickly able to answer with detail and confidence. The whole process was seamless, couldn’t be happier. I felt I was given a fair market value for my part exchange and the car I bought seemed good value for the price. From the outset Lewis was able to secure my trust - straight taking , no nonsense. He was fair on the negations and I couldn’t have asked for more.
I’d definitely go back for my next car.
JU (Huddersfield)
February 22, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning JSU, Thank you for your glowing 5-star review. We are delighted to hear that you had a seamless experience purchasing your Range Rover from Sytner Wakefield. Our team takes pride in providing detailed and confident answers to all of our customers' questions. We are pleased to know that you felt you received a fair market value for your part exchange and that Lewis Daniels was able to secure your trust with his straightforward and no-nonsense approach. We look forward to welcoming you back for your next car purchase. Kind regards Nick Miernik, Head of Business
Helpful and efficient staff
March 5, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning Mr Box, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that our staff at Sytner Wakefield 4x4 Specialist were helpful and efficient during your visit. Our team takes great pride in providing an exceptional customer service and ensuring a smooth and hassle-free experience. We appreciate your kind words and look forward to welcoming you back in the future. Kind regards Nick Miernik, Head of Business
Everything appears to come across as…
Everything appears to come across as getting money off customers rather than customer experience and satisfaction. As soon as I said I did not want unnecessary suggested extras the experience changed to solely be transactional.
March 5, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Dear Valued Customer, We are sorry to hear about your experience at Sytner Wakefield 4x4 Specialist. We pride ourselves on providing an exceptional customer service and we apologise if you felt that our focus was solely on transactions rather than your satisfaction. We would like to assure you that our team is dedicated to providing a positive and personalised experience for all our customers. We would like to invite you to contact Samantha Beighton, Client Experience Manager at samanthabeighton@sytner.co.uk to discuss your concerns further. We value your feedback and hope to have the opportunity to make things right. Sincerely Nick Miernik, Head of Business
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Matt, Thank you for your kind words. We are delighted to hear that you had a great experience at Sytner Wakefield 4x4 Specialist, especially with Ellie. We pride ourselves on providing an exceptional service to all our customers and it's always a pleasure to receive positive feedback. We will make sure to pass on your compliments to Ellie and the rest of our team. Kind regards Nick Miernik, Head of Business
Service loan vehicle
This is not related to the service administrator in any way I have always found her to be efficient, informative and helpful.
However the loan vehicle I had for the day while my car was being serviced was a disgrace, it was filthy! A commercial discovery which was muddy & full of dog hair in the rear and inside was dirty, the glove box and centre console full of vapes and rubbish. Surely this is not how vehicles should be provided to a customer.
The service administrator was apologetic, not really her fault but for a vehicle to be sent out in this state is very disappointing.
March 3, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning Neil, Thank you for taking the time to leave a review for Sytner Wakefield 4x4 Specialist. We are glad to hear that our Service Administrator provided you with an efficient and helpful service. However, we are disappointed to learn about the condition of the loan vehicle you were provided with. We apologise for any inconvenience this may have caused you. We take great pride in maintaining the cleanliness and quality of our vehicles, and we will ensure that this issue is addressed. Thank you for bringing this to our attention. Kind regards Nick Miernik, Head of Business
Amazing service again from front of…
Amazing service again from front of house staff including the service advisor, who from memory I think was called Matt. My car was ready to be collected at the agreed time, and slightly cheaper than I was expecting. The only downside was they cleaned my car (I forgot to tell them not to), and my 14yr old daughter could have done a better job, was very patchy and had used some harsh chemicals that dried on windows and paintwork stainy, but still didn’t detract from a great experience and the only Landrover dealership I’d trust my car to be with.
March 1, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning Carl, Thank you for taking the time to leave us a review. We are delighted to hear that you had another amazing experience with our front of house staff, particularly with Matt our Service Advisor. We apologise for the inconvenience caused by the cleaning of your car, and we will make sure to take note of your preference for next time. We are glad that this did not detract from your overall positive experience with us. Thank you for trusting us with your vehicle, we look forward to seeing you again. Kind regards Nick Miernick, Head of Business
Recently purchased a used Discovery…
Recently purchased a used Discovery Sport from Sytner 4x4 Wakefield and couldn’t be happier. After initially dealing with Paul, then Adrian and finally Lewis - I found all 3 to be both professional and personable.
Special thanks to Lewis as there was a slight ‘hiccup’ when I was due to collect my car to find out it wasn’t quite ready but Lewis stepped up and resolved the issue by sorting a courtesy car out for me until mine was ready.
I’ve bought a few cars from different dealers over the years but found this to be the simple, easy and efficient. Wouldn’t hesitate to buy from here again - hopefully I’ll be back in a few years.
February 21, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Darren, Thank you for your kind words. We are delighted to hear that you had a positive experience at Sytner Wakefield 4x4 Specialist. Our team takes great pride in providing a professional and personable service to our customers. We apologise for the slight hiccup during your car collection, but we are glad that Lewis was able to resolve the issue and provide you with a Courtesy Car. We appreciate your trust in us and we look forward to serving you again in the future. Kind regards, Nick Miernik - Head of Business
Fantastic service
Hi we were met and looked after by lewis and from start to finish he made the whole experience pleasurable and with a vast knowledge on the vehicle we were purchasing it gave me and my partner peace of mind.
Lewis is a definite asset to your company. Thank you lewis
February 24, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Sharon, Thank you for taking the time to leave us a 5-star review for your experience at Sytner Wakefield 4x4 Specialist. We are delighted to hear that Lewis provided you with an exceptional service and made your car buying journey a pleasurable one. His extensive knowledge of the vehicle you were interested in is a testament to his dedication and expertise. We are proud to have Lewis as part of our team and we will make sure to pass on your kind words to him. Kind regards Nick Miernik, Head of Business
very helpful and keep you updated all…
very helpful and keep you updated all the time will come back again
February 21, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Geoffrey, Thank you for your kind words. We are delighted to hear that our team at Sytner Wakefield 4x4 Specialist provided you with a helpful and timely service. We always strive to keep our customers informed and satisfied, and we are glad to know that we have succeeded in doing so for you. We look forward to welcoming you back in the future and continuing to provide you with a first class service. Kind regards Nick Miernik, Head of Business
We bought our second vehicle within a…
We bought our second vehicle within a week due to Pauls exemplary personable approach when my wife bought her car. I could not recommend Paul highly enough, proud to say the new velar is stunning! Thanks Paul & Joe
February 21, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Morning Jonathan, Thank you for your glowing review. We are delighted to hear that you had a positive experience with Paul at Sytner Wakefield 4x4 Specialist. Our team takes great pride in providing an exceptional customer service and we are thrilled that Paul's personable approach made such an impact. We are also pleased to hear that your new Velar is stunning and we hope it brings you many happy miles. Kind regards Nick Miernik, Head of Business
Happy new Defender owner
Very positive experience from start to finish. Would have been 5* but for the 3 hour wait finalising the finance prior to handover(not Sytner or Frantz’s fault)
Well looked after by Frantz during this time with plenty of great coffee. Thank you Frantz.
February 17, 2025
Unprompted review
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Dear JJ, Thank you for taking the time to leave us a positive review for your experience at Sytner Wakefield 4x4 Specialist. We are delighted to hear that you had a great experience with us, and we appreciate your kind words about Frantz. We apologise for the 3-hour wait during the finance process, but we are glad that Frantz took good care of you during this time with our delicious refreshments. We hope to see you again in the future. Kind regards Nick Miernik, Head of Business
Horrendous service
Horrendous! 4th year of dealing with this company for annual services & MOT. It’s all about how much money they can drain out of you! Avoid where possible! Money over service unfortunately!
February 11, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon, We are sorry to hear about your negative experience with Sytner Wakefield 4x4 Specialist. We always strive to provide an excellent service to our customers and we apologise if we have fallen short in your case. We would like to assure you that our main focus is not on draining money from our customers, but on providing quality services. Having made contact with you we are actively addressing your concerns with the manufacturer on your behalf. Kind regards Nick Miernik, Head of Business
Before buying the discovery we…
Before buying the discovery we requested all the scratches were to be rectified and even on the first walk round Video the sales man said his self it would be sorted and that was the make or break to the purchase
Also paid £950 for the silver parts to be painted black so it looked like a full black pack after owning it only four days the paint had come off so this is anther expensive am going to have to fork out to fix it due to vary bad paint shop
Was then rushed to come and get the discovery as we were told it was done my partner lost money due to making the collection time possible and I left work early so I lost money also
As we went to collect it we could see that nothing had been done apart from the parts that I had paid to be done the stone chips and scratch had not been touched which was the selling point and were promised so we were not very happy
We did not take the discovery home that night we left it for the after sales manager to have a look and when he came back his self said it was not good enough so there sent it back to the paint shop so we were paying insurance and road tax on a vehicle we had not got
After a few day we got a phone call to come and see it my partner went to view it work had been done but not in a very good state with all the paint dust inside and out side anyway we were told it would be valeted for when we picked it up
We went to pick it up looked great but this was the third time to receive it.it should have looked this way on the first day of collection
As I said at the beginning the black parts that I paid for have know come off so I have to fix it again
We should of know not to come to Wakefield as I took my Range Rover on for a service at the end of last year and came back with loads of faults which after inspection did not need as it had just been for its mot days before also we were looking at three defenders one was sold before we could get there that was no problem but when we booked to see the other two got a phone call saying we could not see as manager had them.
February 15, 2025
Reply from Sytner Group - Sytner Wakefield 4x4 Specialist
Good Afternoon Mr Winder, We are sorry to hear about your experience at Sytner Wakefield 4x4 Specialist. We apologise for any inconvenience caused during the purchase of your Discovery. We understand the importance of having all scratches rectified and we regret that this was not done to your satisfaction. I understand that Nathan Dawson our Service Manager has reached out to you in order to rectify the situation in order to have the opportunity to make things right. Thank you for bringing this to our attention. Kind regards Nick Miernik, Head of Business
ive been coming to have my cars…
ive been coming to have my cars serviced in Wakefield more years than i can remember all in all the service i have got as been very good . the lady who dealt with me on the 6th Feb was ( Tara Fox was outstanding i hope you can keep her on your books you seem to have such a high turn over of staff
February 6, 2025
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