Sytner Group - Sytner Wolverhampton MINI Reviews 

73
TrustScore 4 out of 5

4.2

Raby Street 20, WV2 1AS Wolverhampton, England, GB


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Rated 5 out of 5 stars

Bought a 22 plate Mini EV Level 2 from Mini Wolverhampton for my wife. Low mileage, FSH, one owner and in lovely condition, at the RIGHT price. The whole process from start to finish was excel... See more

Company replied

Rated 5 out of 5 stars

Aaron was so helpful when I purchased my latest mini. Having swapped from a manual to an automatic at my age was a bit nerve wracking. He was so paitient and took extra time to ensure I felt confident... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Jordan Wilson for his kind, friendly and proficient service. I picked up my mini countryman today from Sytner in Wolverhampton and couldn’t be happier with my car.

Company replied

Rated 5 out of 5 stars

Having changed our minds a few times we finally picked up our new car today . Aaron who helped us all the way was so very helpful and understanding. He kept us informed every step of the way... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Raby Street 20, WV2 1AS, Wolverhampton, England, United Kingdom

  • 01902457001

4.2

Great

TrustScore 4 out of 5

73 reviews

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4.2

All reviews

(73)

11,951 reviews in the last 12 months

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Rated 5 out of 5 stars

Aaron was a fantastic sales advisor …

Aaron was a fantastic sales advisor polite and professional. He helped guide me through every aspect of getting my new car . He was also very clear and patient with me when explaining all the new gadgets. Would highly recommend mini wolverhampton but especially aaron

March 10, 2025
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for your glowing review, Jayne. We are delighted to hear that Aaron provided you with exceptional service during your visit to Sytner Wolverhampton MINI. Our team takes great pride in delivering a professional and courteous experience to all our customers. We are pleased to hear that Aaron was able to guide you through the process of getting your new car and patiently explain all the new features. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Amazing 10/10 customer service & top…

Amazing 10/10 customer service & top tier experience with Mini. Grand reveal of vehicle made the experience even better.

My son says… it’s sophisticated, with exquisite hot chocolate - almost better than the car.

February 22, 2025
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for your glowing 5-star review, T'sian Penman! We are delighted to hear that you had an amazing experience with Sytner Wolverhampton MINI and that our customer service exceeded your expectations. We are also thrilled that your son enjoyed the grand reveal of your new vehicle and found our hot chocolate to be exquisite. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Mini is electric

Excellent experience with Mini from start to finish.Aaron left no stone unturned dealing with us.A very polite man and a credit to the Sytner group.Would have no problem referring him to friends and family.

February 19, 2025
Unprompted review
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Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for your glowing review, Sandra. We are delighted to hear that you had an excellent experience with our MINI dealership and that Aaron provided exceptional service. We are proud to have him as part of our team and we will be sure to pass on your kind words to him. It is always a pleasure to receive positive feedback and we appreciate you referring Aaron to your friends and family. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Extremely satisfied with the whole purchasing process.

This is my second Mini from this dealership . I was extremely satisfied with the first car and very satisfied with the process of buying my second Mini when I needed to change to an automatic . Aaron was consistently helpful throughout the process and I thought his engaging manner and information provision was very well pitched to respond to my clearly stated needs and level of knowledge/interest. 10/10 for everything so far

February 18, 2025
Unprompted review
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Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for your kind words, Christine. We are delighted to hear that you have had a positive experience with us not just once, but twice. Our team at Sytner Wolverhampton MINI strives to provide exceptional service to all our customers, and we are glad that Aaron was able to assist you in finding the perfect automatic Mini to suit your needs. Kind Regards, Chat Shoker. Head of Business

Rated 1 out of 5 stars

Absolutely awful company to buy a car…

Absolutely awful company to buy a car from they don’t help you and constantly fob you off.
The staff are very very rude and don’t like to help you..
quick enough to get the money off you for the car as soon as it leaves them they say it’s not there responsibility anymore.
Absolutely terrible company.
I would avoid at all costs…!!!

February 12, 2025
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

We are sorry to hear about your negative experience with Sytner Wolverhampton MINI. We pride ourselves on providing excellent customer service and it is disappointing to hear that we have not met your expectations. We take all feedback seriously and would like to invite you to contact our Service Manager, Ashley Breeze, at ashleybreeze@sytner.co.uk to discuss your concerns further. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Informative, friendly, and know their MINIs better than any other dealership!

Visiting the dealership on 3 occasions, we were met with Aaron, a super friendly face that made us feel really comfortable and thoroughly informed! He answered any queries we had about the car and definitely made the whole experience an enjoyable one! Not your pushy, over-the-top salesman everyone expects when going to buy a car! Would 100% recommend buying a car from here! Informative, friendly, and know their MINIs better than any other dealership!

January 27, 2025
Unprompted review
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Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for your glowing review, Ciera! We are delighted to hear that Aaron provided you with a comfortable and informative experience during your visits to our dealership. We pride ourselves on having knowledgeable and friendly staff who are passionate about MINIs. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

recently had the pleasure of purchasing…

recently had the pleasure of purchasing a car from Sytner MINI Wolverhampton, and I can’t recommend them highly enough! From start to finish, the experience was fantastic. Aaron, the sales advisor, was exceptional – friendly, knowledgeable, and genuinely attentive to my needs. He made the whole process smooth and stress-free, answering all my questions and ensuring I got the best deal possible. The dealership itself had a great atmosphere, and everyone I interacted with was professional and welcoming. If you're considering buying a MINI, I highly recommend heading to Sytner MINI Wolverhampton – you won’t be disappointed!

January 24, 2025
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for your glowing review, E Gouldstone. We are delighted to hear that you had a fantastic experience at Sytner MINI Wolverhampton. Our team takes great pride in providing exceptional service to our customers, and we are thrilled that Aaron was able to assist you in finding the perfect car. We are also pleased to hear that you enjoyed the atmosphere of our dealership and found our staff to be professional and welcoming. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Huge thanks to Aaron Chima from MINI…

Huge thanks to Aaron Chima from MINI Sytner Wolverhampton for his expertise, patience & understanding. I am now the very proud owner of a MINI Cooper S Convertible. Aaron went above and beyond even bringing my car to Tamworth. I will be reaching out to Aaron when it’s time to purchase my next MINI. Thank you Aaron ☺️

January 22, 2025
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Dear Mark, Thank you for taking the time to leave such a glowing review for Aaron Chima at Sytner Wolverhampton MINI. We are delighted to hear that Aaron's expertise, patience, and understanding made your car buying experience a positive one. We are also thrilled that you are now the proud owner of a MINI Cooper S Convertible. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

I visited Sytner Mini in Wolverhampton…

I visited Sytner Mini in Wolverhampton recently as I was looking to change my car and fancied a Countryman. Looked after by a lovely young man named Aaron Chima. He couldn’t have been more helpful. He explained everything in detail and answered my questions. I bought the car ! 👍🏻👏🏻👍🏻

January 12, 2025
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for your kind words, Jill. We are delighted to hear that you had a positive experience at Sytner Wolverhampton MINI and that Aaron provided excellent service. We pride ourselves on our knowledgeable and helpful staff, and we are thrilled that you chose to purchase a Countryman from us. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Thankyou so much to Aaron Chima...

I cannot thank Aaron Chima at Sytner Wolverhampton MINI enough for his help with purchasing my MINI Copper S. He made the whole process so smooth and easy! He was right at the end of the phone for any question or query I had (and there was a lot!) at any time of the day. Just want to thank Aaron for always being patient with me, keeping me updated and ensuring I felt comfortable at every stage. If you're looking for a MINI, Aaron is definitely the person to see! Thankyou so much Aaron :)

January 15, 2025
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for your glowing review, Katie! We are delighted to hear that Aaron Chima provided you with exceptional service during your MINI Cooper S purchase at Sytner Wolverhampton MINI. We pride ourselves on making the car buying process smooth and easy for our customers, and it's wonderful to hear that Aaron was always available to answer your questions and keep you updated. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Great service from Aaron Chima

Great service from Aaron Chima at Wolverhampton.
Helped us to source and purchase a fabulous Electric Mini. Aaron's attention to detail was brilliant, he took the time to find out about us and our requirements, making sure that we felt comfortable with the purchase at every stage. Anyone looking for a Mini - please go and see Aaron.

January 14, 2025
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for your glowing review, Suzanne. We are delighted to hear that Aaron Chima provided you with exceptional service at Sytner Wolverhampton MINI. It is our priority to ensure that our customers feel comfortable and satisfied with their purchase, and we are pleased to hear that Aaron's attention to detail and understanding of your requirements contributed to your positive experience. Kind Regards, Chat Shoker. head of Business

Rated 5 out of 5 stars

New Mini for Christmas

I would just like to say a very big thank you to Aaron who helped me purchase my new Mini. He was very helpful and patient and nothing was too much trouble as I was fussy finding the perfect Mini. Thank you for everything that you did for me Aaron, we got there in the end 😊

December 27, 2024
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Dear Becky, Thank you for taking the time to leave us a 5-star review for Sytner Wolverhampton MINI. We are delighted to hear that Aaron provided you with excellent service during your purchase of a new Mini. Our team takes pride in going above and beyond for our customers, and we are glad that Aaron was able to assist you in finding the perfect Mini. We appreciate your patience and are happy to hear that you are satisfied with your purchase. Kind Regards,Chat Shoker. Head of Business

Rated 5 out of 5 stars

Outstanding customer service at mini Sytner Wolverhampton …

Outstanding customer service excellent product knowledge and support.I would like to thank mr Ashley Breeze , service workshop controller for his technical knowledge and guidance. A special thanks to Beth, Joanna, Nichole, and Kieron, and the workshop staff for all their help to resolve some issues regarding my mini. 5 stars 🌟
I highly recommend the staff at mini Sytner excellent 👍

December 13, 2024
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for your glowing 5-star review, Karen! We are delighted to hear that you had an outstanding experience at Sytner Wolverhampton MINI. Our team takes great pride in providing excellent customer service and product knowledge, and we are thrilled that you received such support from Mr. Ashley Breeze and the rest of our staff. We will be sure to pass along your kind words to Beth, Joanna, Nichole, and Kieron, as well as our workshop team. Thank you for recommending us, and we look forward to serving you again in the future. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Another top notch service

Having changed our minds a few times we finally picked up our new car today .
Aaron who helped us all the way was so very helpful and understanding.
He kept us informed every step of the way and was very helpful sorting all paperwork and even setting us up with the phone app to access our new mini .

Great dealing with sytner Wolverhampton yet again who are always very helpful in every aspect of buying a new car.

🚗 five star hot chocolate aswell.
Thank you Aaron and Sytner wolves

December 13, 2024
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for taking the time to leave such a positive review for Sytner Wolverhampton MINI. We are delighted to hear that Aaron provided you with excellent service and was able to assist you in finding the perfect car. Our team takes great pride in keeping our customers informed and making the car buying process as smooth as possible. We are also pleased to hear that you enjoyed our five-star hot chocolate. Kind Regards, Chat Shoker. head of Business

Rated 5 out of 5 stars

Mini Cooper

Many thanks to Aaron Chima for your help with the purchase of my car last week.

Your friendly caring approach made the process very easy for me

I’ll definitely recommend your services to my family & friends

I would also like to thank Alex with financial paper work completed very efficiently

Sytner Group are very lucky to have you both on their team
Keep up the excellent work Aaron & Alex

Best wishes
Mike & Joan

November 25, 2024
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Dear Joan, Thank you for taking the time to leave us a 5-star review for Sytner Wolverhampton MINI. We are delighted to hear that Aaron Chima provided you with a friendly and caring experience during your car purchase. We will be sure to pass on your kind words to both Aaron and Alex for their excellent work. It is wonderful to know that you will be recommending our services to your family and friends. We are grateful to have such dedicated team members like Aaron and Alex at Sytner Group. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Aaron was so helpful when I purchased…

Aaron was so helpful when I purchased my latest mini. Having swapped from a manual to an automatic at my age was a bit nerve wracking. He was so paitient and took extra time to ensure I felt confident before driving away. Everytime I had a query he has gone above and beyond to provide me with an answer. I would definately recommend Aaron when using Mini Wolverhampton

November 29, 2024
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for your glowing review, Sandra! We are delighted to hear that Aaron provided you with exceptional service during your recent visit to Sytner Wolverhampton MINI. It's wonderful to know that he went above and beyond to ensure your transition from a manual to an automatic was smooth and stress-free. We are proud to have Aaron as part of our team and we will be sure to pass on your kind words to him. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Ask for Aaron!

I recently purchased my Mini through Sytner Wolverhampton, and had a great purchase experience. Aaron was exemplary - amiable, knowledgeable, and went to lengths to accommodate me. Absolute star! ⭐️

October 19, 2024
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for taking the time to leave such a positive review, Daniela. We are delighted to hear that you had a great experience purchasing your MINI from Sytner Wolverhampton. Our team takes great pride in providing exceptional service and we are thrilled that Aaron was able to assist you with your purchase. We will be sure to pass along your kind words to him. Kind Regards, Chat Shoker. head of Business

Rated 5 out of 5 stars

I would like to thank Aaron Chima at…

I would like to thank Aaron Chima at Sytner Mini Wolverhampton for making the purchase of my New Mini Cooper S an extremely pleasant experience.
He had a very professional helpful manner and nothing was too much trouble whatever my question was.
He also went above and beyond to exceed my expectations and delivered an amazing deal.

Thank you so much Aaron.

I would also like to give a mention to Jim and Dan they too were extremely helpful.

Thank you Sytner Wolverhampton I will be back and I will certainly recommend you.

Helen

November 2, 2024
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Dear Mrs Maddock, Thank you for taking the time to leave such a glowing review for Sytner Wolverhampton MINI. We are delighted to hear that Aaron Chima provided you with a professional and helpful experience during your purchase of a new Mini Cooper S. It is our aim to always exceed our customers' expectations and we are thrilled that Aaron was able to do so for you. We will be sure to pass on your kind words to both Jim and Dan as well. Thank you for choosing Sytner Wolverhampton MINI and we look forward to welcoming you back in the future. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Aaron was a really friendly and helpful…

Aaron was a really friendly and helpful salesman from start to finish. Never pressured me, found me a great deal and made the collecting my brand new car experience really special! Communicated well throughout the whole process as well.

October 30, 2024
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Thank you for taking the time to leave such a positive review, C Dodd. We are delighted to hear that Aaron provided you with a friendly and pressure-free experience while finding you a great deal on your new MINI. It's wonderful to know that he communicated well throughout the entire process and made your car collection a special occasion. We pride ourselves on providing exceptional customer service and we are honoured to have exceeded your expectations. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Professional

Thank you Aaron for making the process of purchasing my Mini an easy process from start to finish. You are extremely professional and very knowledgeable about the brand you are selling. Thank you for all your help and support.

Sue Green

October 30, 2024
Unprompted review
Sytner Group - Sytner Wolverhampton MINI logo

Reply from Sytner Group - Sytner Wolverhampton MINI

Dear Sue Green, Thank you for taking the time to leave such a lovely review for Sytner Wolverhampton MINI and specifically for Aaron. We are delighted to hear that your experience with us was easy and hassle-free. Aaron is indeed a true professional and his extensive knowledge of the MINI brand is a great asset to our team. We are honoured to have been able to assist you in your purchase and we hope you are enjoying your new MINI. Kind Regards, Chat Shoker. Head of Business

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