I placed my order on april 16, it was paid in full, nothing happened until i received an email from t-dimension on 8 of May saying it was out of stock and I would be fully refunded, it's now the 21 of... See more
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Address confirmation part was unusual for sure. Other than that everything went smoothly, only took a bit more time to receive order than expected. Communication with store was at a very good level, p... See more
Company replied
Quick responses, but due to lack of control throughout the delivery process you wait a bit over 2 weeks to receive your high-price camera without a real tracking ability. In addition it´s not... See more
Company replied
I wanted the new S24, but the Hong Kong or USA version which come with the latest Qualcomm SoC instead of the Exynos. T-Dimension had everything I needed: lower price than every single competitor, no... See more
Company replied
Company details
Written by the company
Founded in 2003, T-Dimension offers and delivers Photography Equipment to customers around the world as an eTailer. The HK-based company served satisfied clients and has been well rated in trusted channels such as: eBay/Amazon/Lazada/Taobao. Treasuring Great Moments of Life leads to Happiness, hence our eShop focuses in the range of Photography Equipments. The T-Mission is to ensure Quality Service that includes the following: Delivery, Shopping Experience, Community & Customer Support. AU Facebook Page: https://www.facebook.com/TDimension/ UK Facebook Page: https://www.facebook.com/TDimensionUK/
Contact info
Unit 703C, 7/F., Lai Cheong Factory Building, 479-479A Castle Peak Road, Lai Chi Kok, Kowloon, Hong Kong
- HK +852 27891288 | AU +61 280113753 (AEST 12:30pm - 9:30pm) | UK +44 2071934703 (GMT 1:30am - 10:30am)
- shop@t-dimension.com
- www.t-dimension.com
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Hasn’t replied to negative reviews
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Avoid. Fishing.
Ask for personal data and source.of funds. Data fishing. Be carefully. I don't recommend. Avoid them.

Reply from T-Dimension Ltd
Brand New Snapdragon S24
Don't listen to these negative review. This company is legit.
Ordered the phone on Friday, and it arrived on Wednesday. Less than a week.
Their communication though whatsapp was quick regarding any question.
Phone works reliably as it should, and cheaper than any place in UK, plus I got the better snapdragon cpu.
Side note, the package seal was opened upon delivery. When I asked t-dimension, they said that it is part of their quality control to make sure that nothing is broken or missing before shipping, which I don't mind.
Overall you can get genuine phones from them at better price.

Reply from T-Dimension Ltd
Package arrived well packed and in…
Package arrived well packed and in time. Good service

Reply from T-Dimension Ltd
All in all very good
All in all very good. It would help a lot if there was a better way of contacting T-dimension to sort out a mistake I made in ordering.

Reply from T-Dimension Ltd
Great experience
Great experience! Ordered an Xperia 1 VI on 5 november and received it on 18/11, without any tax or duty, in mint condition. Price was lower than any other site I could find.
Before ordering, be aware of the warranty and return policy: if they are ok for you, then do not delay any longer, the customer support is prompt and friendly and I am sure it will be able to solve all your problems!

Reply from T-Dimension Ltd
Perfect pricing for brandnew items
Perfect pricing for brandnew items
Fast delivery
Fast response on email

Reply from T-Dimension Ltd
Overall great store. I would order from them again
Address confirmation part was unusual for sure. Other than that everything went smoothly, only took a bit more time to receive order than expected. Communication with store was at a very good level, prices are also better than in local stores. Received items were totally new.

Reply from T-Dimension Ltd
Good job.
Good job.
Excellent price - very pleased.
Item top-notch.
Frequency of post-purchase communications could be better to relieve the anxiety of spending on what was, to me anyway, a completely unknown platform, (which my VPN highlighted with a “credit card data stripper” warning - when I went back into my account to check on progress, not when I initially made the purchase).

Reply from T-Dimension Ltd
New S24 with Snapdragon!
Everything is fine. I use my new s24 with snapdragon chip already a few weeks now and am very pleased. Shipping took a bit longer but it was worth to wait. thanks

Reply from T-Dimension Ltd
They asked for too much personal…
They asked for too much personal information so I terminated the transaction

Reply from T-Dimension Ltd
Order both a camera and a lense…
Order both a camera and a lense separately which arrived one in a week and the other took a bit longer with a time of 2 weeks.
The products were both in perfect shape, only thing I have to criticize is that there was no security seal tape on the opening (pull tab) of the box.
Finally the only other thing to take in account is that they will ask for further personal information for "further verification", I don't know why the fact that there was your name and email on the PayPal account which matches the Login information of the website is not enough.

Reply from T-Dimension Ltd
The delivery got bit late otherwise…
The delivery got bit late otherwise very smooth customer service and very competitive prices as compared to market.

Reply from T-Dimension Ltd
All was perfect
All was perfect. Delivery in short time 5 stars for the service and product's quality.

Reply from T-Dimension Ltd
AVOID!! Bad, bad, bad,... (not spam at all, of course)
[Edit-last!?] They are treating you -Trustpilot- as either idiots or lyers, as they can "detect" spam reviews that you can not, as I'm labeled as "verified". That's how they consider you!!
[Edit] Already done; automated responses here!!
At least got money refunded the two times I tried buying a D850...
That's my last edit on this! They say, as children do, "it's your fault, not mine ". My review looks for them as spam, that's why I'm a paypal legit customer... yes, you win! That was my fault to enter your world wide web... Never again!! Bye bye...

Reply from T-Dimension Ltd
I'm totally happy about my purchase
I'm totally happy about my purchase. It took a bit to be delivered but it is totally worth it price wise

Reply from T-Dimension Ltd
Well as you know i bought
i bought
a Sony Xperia1iv
When the phone's arrived I had a little surprise waiting for me in the package
A very nice and smart-looking cover came with the phone for free.
Everything went very smoothly delivery
Was on time
I recommend T Dimensions Ltd
To everybody 😀

Reply from T-Dimension Ltd
Trustworthy
Trustworthy, Reliable **5**Stars
Delivery process is a bit slow, takes 15 days at least to your doorstep.

Reply from T-Dimension Ltd
Cheap, but no delivery
I ordered a lens 5 weeks ago with an estimated delivery time of 7 business days - but no delivery until today! The parcel has obviously been lost, but instead of sending me a replacement, they are "investigating" since 2 weeks. Not clear if they will ever solve this. They had the best price, communication was very responsive, but I now think it would have been better to pay a bit more and order from another company.
Update 8. Nov. 2024:
Another week has passed without delivery.
I have now cancelled my order and reduced my rating.
Update 17. Nov. 2024:
Despite my order cancellation, T-Dimension has not yet sent my money back. Therefore, I opened a PayPal case.
Update 25. Nov. 2024:
T-Dimension is still "investigating" and refusing to refund me for the order I placed 2 months ago! It was definitely the right decision to open a PayPal case - they (PayPal) have now sent me back my money.
New S24 with Snapdragon chip!!!
I bought a new s24 because T-Dimension is the only vendor who makes the Snapdragon version available to european customers. It´s simply awesome that they can sell the Internation version. I also bought two years ago my current Sony A7IV which I still use for my professional work. I can only say good things and am happy for their pricing. It´s quite competitive. Shipping can take some time but that´s usual for import

Reply from T-Dimension Ltd
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