I closed my company 31 Dec 2022 and today 11 May 2023 I was contacted by TAFS about a fee of $7.09 that I allegedly owe from a year ago. According to Customer Service this fee is the result of many factors that are not available when I tried to look it up on the portal. My experience is that all they do is send e-mails and do not pursue collections with this as a result. Contacting TAFS is usually useless and response to your call is met with attitude and rudeness. My recommendation to to find another factoring company. period

I dont know why This company still in the market didnt hear from single carrier or person that they are good . last year we sign some paper work i was looking for factoring company and agent Tyler Hall convince me to sign a papers . but after that i came to know that i cannot factore coz there some other company UCC in my company Name , so till we find out time past and i change my mind i dont need factoring the market not as before and didnt do any invoice with Tafs all this time. if i didnt invoice with them its mean i dont need factoring . i am asking this Tyler to terminate my account since january and they dont want to terminate and remove my company name on top of this they renew the contract . how you can renew if the customer didnt even put once invoice didnt use your service . this Tafs is really scam dont even use this factoring . i need to clear with them but they are refuzing . after all conversation in the end Tayler said that if we want to cancel you should send to some one i dont know who the notice in advance . but i was telling him over the phone and by email i want cancel noo but he act like my friend and kept till its renewed and after saying this again ower the phone . CARRIERS DONT EVEN THINK ABOUT TAFS MY ADVICE . THEY ARE REALLY UNPROFETIONAL THEY ARE LIERS THEY STILL REFUSE TO REMOVE BY SAING THAT I WILL BE ABLE ONLY IN 2024 IF I SEND THEM NOTICE IN ADVANCE AS IT MENTIONED IN FAKE CONTRACT
I WANT TO WARREN ALL THE DRIVERS AND CARRIES DONT SIGN ANY THING WITH THEM AT ALL .

TAFS is a scam. I’m Owner operator that factored with Tafs since 2021 . They auto renewed me without my permission.
So I wrote a letter in 11/2022 stating I wanted to be out of the contract.
I never got a response. I resent the original email which they claimed they never received. Then deleted my email request.
Someone their wasn’t even smart enough to know that it deleted on their end but I still had my original email .
This time I snapped a picture of the email and sent it as an attachment this way they couldn’t delete it .
I sent that message February 8 , 2023 on February 9, 2023 they agreed to let us out on March 12,2023 when contract was suppose to end . We were told we would be provided a letter on that date .
March 12 no letter but we got an email . No companies will honor the email because you need an official letter of release.
Now they are saying until the debtors pay the invoices ( which they have 30-60 days to pay we can get a letter of release.
We also can’t submit invoices to them anymore .
Causing us not to pay able to work with any company because no one will work with us without a release letter .
This is an unfair business practice .
The debtors are responsible for the payment not us but they are using this as a retaliation tactic . Leaving is no way to get paid .
If you have went thru a similar problem please reach out to me maybe we can join forces and stop Tafs from taking advantage of hardworking small trucking companies . My company has an IG page with over 100k followers and I will be using my platform to spread awareness to other unsuspecting drivers .DM me @ TruckHstlr on IG to share your story and to band together to find a solution to this unfair business practices from TAFS .

Please truckers run away from these crooks, they’re bunch of thieves!! They’ll renew your contract before even asking you to sign just so they can keep you there and steal your money. Please use a lawyer if they’re playing their dirty cards.
If you’re a truck driver and they’ve done this to you, we all nee to gather and file claims to get them to court or make everyone know who they really are. Personally, I’m opening a case against them with my lawyer. This has to stop, these bunch of thieves/cons must be stopped!! WARNING! WARNING! WARNING!

WARNING NEW OWNER OPERATORS!!!!
Just like everyone else I'd rate this company a zero. DO NOT give this company the time of day if they call hang up immediately!!! My husband whom is new to this was simply asking questions about fuel card and other savings they offer..well "they cant provide u with accurate information unless they start an application."
LIES LIES LIES as soon as they start an "application" Your actually in a binding 1 year contract! They rush you into thing with out giving clear information. They take advantage of your vulnerability. After further research we called back 20 mins later to let them know we weren't going to need there services and were told too bad we had signed into contract😳Trying to contact anyone important is almost impossible via phone or email and they definitely aren't rushed when it comes to returning calls.

They have the reviews they deserve on line and are to stupid to relize they truley need to DO BETTER...I have contacted the better business bureau,an attorney and will leave a warning in ever review site I can find!!! I will also spread the word thru out the trucking community and to any truck drivers we train in the future!

IF A TAFS REPRESENTATIVE CONTACTS YOU HANG UP ASAP TO SAVE YOURSELF FROM THIS NIGHTMARE

WARNING NEW OWNER OPERATORS.Just like everyone else I'd rate this company a zero. DO NOT give this company the time of day if they call hang up immediately!!! My husband whom is new to this was simply asking questions about fuel card and other savings they offer..well "they cant provide u with accurate information unless they start an application."
LIES LIES LIES as soon as they start an "application" Your actually in a binding 1 year contract! They rush you into thing with out giving clear information. They take advantage of your vulnerability. After further research we called back 20 mins later to let them know we weren't going to need there services and were told too bad we had signed into contract😳Trying to contact anyone important is almost impossible via phone or email and they definitely aren't rushed when it comes to returning calls.

They have the reviews they deserve on line and are to stupid to relize they truley need to DO BETTER...I have contacted the better business bureau,an attorney and will leave a warning in ever review site I can find!!! I will also spread the word thru out the trucking community and to any truck drivers we train in the future!

IF A TAFS REPRESENTATIVE CONTACTS YOU HANG UP ASAP TO SAVE YOURSELF FROM THIS NIGHTMARE

I have submitted written terminated multiple times to no avail and have not received any response I’ve never factored anything with them yet they put a lien on my account everytime I call in to speak to a manager I get hung up on or I get transferred to no one picking up. If I knew it was this hard to communicate with this company I would’ve never picked up your phone call. I have emailed the representative before and now the same email responds with it’s not an available email. I would like to resolve this issue as soon as humanly possible please call me 5617108030 or email me at the email address you have one file

0 is more than fair for this company! Unfortunately, we had the worst experience with them. as their client for a full year contact, the customer service was the worst among any other company. They are not answering to collaborating, now they owe us more than $15,000 and there is no good way to contact them and get them release our money; knowing that they got paid from the brokerage companies. what can w do to take our money back as we can't login and don't have an access to their portal. very disappointed and hoped that they would be professional!

WORST Customer service. You sometimes have to wait days for a call back. Their factoring service is garbage and they actually made me feel threatened and extremely uncomfortable when I was not factoring enough with them. I had to explain to them that we no longer had certain contracts. The remaining contract we do have it takes forever to get my money, constant problems .

Please avoid this company they charging too much fees and they won’t pay your own money when i submitted first invoice 1 hour deposit they charged extra 25$ but didn’t received yet second invoice didn’t received too when i setup with them the guy he’s name is Dominick he said no contract you can leave any time today i spoke with them they said i have a contract then i called dominick i heard from him SORRY I CANNOT HELP YOU be careful guys

These is a garbage company 😒 they treat there clients ilke garbage there constantly losing payment and charging them back to you and then offer high interest loans for there mistakes , they allow children to handle your money and they continue to charge more fees every 6 Mos please don't sign up with these company it's garbage , you will lose more than you make oh they never ever know anything and forget about calling its a complete joke , and thr hang up on clients all the time ⏲️ 😉 and that's what the do when you asked for supervisor

I’m giving them 1star because you can’t give lower I’ve been using them for about a year they are impossible to contact. You wait on hold for hours. You can request a callback but it will never come. Their rates change regularly and then they pay on invoices at their discretion even if the debtor has a good rating according to their credit check.just recently I contacted them and knowing that I wouldn’t get a callback I stayed on hold for an hour and a half. Then finally needing to do some work I had to get off the phone so requested the callback option 2 hours later they actually did call after asking my question they read some boiler plate response and before I could ask anything more they hung up on me.

DO not do BUSSINESS WITH THEM WEBSITE WORKS SO BAD FUNDS MONEY LATE EVENING ,CHARGES FEE EVERY INVOICE AND YOU DONT HAVE DIRECT NUMBER TO YOU AGENT THERE IS NOONE IF YOU NEED HELP SO MESS AND TERMINATION POLICY 90 DAYS I WAS LATE TO DO SO GO RTS IS IS THE BEST . SO MESSED UP SERVICE TAFS

WORST CUSTOMER SERVICE, OR MORE CORRECTLY "NON-EXISTENT". This is ridiculous.. I have such a hard time with TAFS that I started to more than they do to factor invoice I was supposed to receive quickly... They have 0 customer service, I call them all the time almost knowing they will never answer. They just don't care about the bills and expenses you have to pay and sit on your money without your consent. It's been 6+ hours right now that TAFS still didn't call me back when it said my estimated time was "10 minutes". I have called again and waited 30minutes, but NO ANSWERS and it was not 10 minutes! I never heard from them!! Now all I can do is nothing but nothing..... I AM ON THE LOOKOUT FOR A RELIABLE FACTORING SERVICE! Owner of the company if you're reading this, go HIRE SOME PEOPLE FOR CUSTOMER SERVICE!!

HORRIBLE.. just horrible. Communication is horrible and actually STILL having issues with them now and our company has been gone for over a year. Stay Far Far away from this company.