Outstanding service from first introduction/visit to the property by Louise followed by equal support from the wider office based (Rhea) team thereafter. I was updated routinely with progress during c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tailormade Moves have nurtured me through my recent house move, dealing with both sale and purchase. From preparing the sale details, through the viewings and offers to support with my purchase the wh... See more
Company replied
Rachel and others at Tailormade moves went out of their way to find us a rental property. There were adaptable to our needs and always friendly. An extremely professional service, they appear to be a... See more
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I recently relocated from Glasgow to Inverness and couldn’t have asked for a better experience. From the very first phone call, they were professional, friendly, and incredibly efficient. Communi... See more
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Company details
Written by the company
Being a great estate agent is about knowing the area, the property stock and the people who live and work here. Tailormade Moves has been operating in Inverness and the surrounding area since 2013 and over the years we’ve seen the area change and thousands of properties come and go. This level of knowledge makes all the difference – we know this part of the world inside out. And we understand all aspects of buying, selling and letting houses here. But our mantra is people first, property second. Tailormade Moves never forget that people are our business. We pride ourselves on doing the right thing, at the right time with the right people.
Contact info
The Greenhouse, Beechwood Business Park, IV2 3BL, Inverness, United Kingdom
- 01463 233218
- info@tailormademoves.co.uk
- www.tailormademoves.co.uk
4.9
Excellent
478 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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I had an excellent experience with…
I had an excellent experience with having Travis as our estate agent. From start to finish he was very professional, responsive and incredibly supportive and went above and beyond to ensure we were delighted with the service.
What stood out most was his genuine care for all our needs and clear communication whether this was within office hours or outwith, which benefited us greatly.
Thanks for his hard work over the past few weeks and couldn’t be happier with the outcome. We won’t hesitate to recommend Travis to anyone buying or selling a property in future.
Thank you again for everything
June 24, 2025
Unprompted review
Reply from Tailormade Moves
Thank you so much for your kind words, it truly means a lot. It was an absolute pleasure working with you, and I’m so glad I could support you through the process. Wishing you all the very best for the next chapter, and if you ever need anything in the future, I’m only a message away.
Take care and thank you again, Travis!
The sale went incredibly smoothly and I…
The sale went incredibly smoothly and I was pleased with the offer I got
June 24, 2025
Reply from Tailormade Moves
Thats great, we are glad we could get you the result you were looking for. Thank you for choosing us to help with your sale. Katherine
Smashed it once again 😀
I have used TMM on more than one occasion now . The only estate agent I will use and recommend.
Karine ,Katherine and Louise worked their magic once again to secure my perfect home . Looked after every detail .
Thanks once again !!
May 16, 2025
Unprompted review
Reply from Tailormade Moves
Thank you so much for your kind words and glowing 5-star review!
We’re delighted to have been able to help you once again, Karine, Katherine and Louise x
Sale of two properties
We entrusted Katherine at Tailormade with the sale of two flats in Inverness. Katherine and the whole team at Tailormade went above and beyond to help make the process seamless and secure a quick sale.
Highly recommended!
June 4, 2025
Reply from Tailormade Moves
Thank you so much for the kind words to myself and the whole TMM team. It was an absolute pleasure working with you both — first with the sale of your flat, and now again with this second property! We’re so grateful you chose to come back to us, and we’re delighted we could help achieve the result you were looking for once again. Always here if you need us! Katherine
highly recommend
From beginning to end such a smooth and fast process! Joel and Innes did our viewing and were super helpful and great at showing us around.
Joel had been keeping us updated during the process and still now after having moved in checking up to make sure everything is good!
Would highly recommend Tailormade Moves and the lovely staff!
June 10, 2025
Unprompted review
Reply from Tailormade Moves
Thank you for the lovely review! It was a pleasure showing you around and helping you both throughout the whole process - don’t hesitate to reach out if you need anything.
– Joel & the team!
Great professional service!
Tailormade moves were brilliant from
start to finish, very knowledgeable and professional (unlike some other estate agents in the area!)
Katherine was so friendly, very approachable, always quick at responding and would regularly check in with us.
The admin team / internal processes are very efficient and all staff I spoke to through the process were very helpful.
Would definitely recommend!
June 4, 2025
Reply from Tailormade Moves
The whole TMM team absolutely loved working with you both — not just helping to sell your property, but also being part of the journey to find the perfect new home for your wee family to grow in. We’re so glad you felt supported throughout, and your kind words mean the world to us. Thanks again for the lovely review and for trusting us with such an important chapter! Katherine
Viewing to Moving
From viewing the flat, I had a great chat with the co-owner, forwarding on to being told we got offered the flat to picking up keys, it was a nice experience. Joel was very polite and helpful.
Thanks, Chris & Eleanor
May 9, 2025
Reply from Tailormade Moves
We are delighted to hear how happy you are with the process, we all hope you are settling in great. Joel and the lettings team!
pleasant contact
April 28, 2025
Reply from Tailormade Moves
Thank you for your review, good luck in your new home!
Faultless service
Great service from start to finish. Very professional and friendly. Highly recommended and will definitely use again.
April 28, 2025
Reply from Tailormade Moves
Thank you so much for your wonderful feedback! We’re delighted to hear that you were impressed with our service from start to finish. Laura & the TMM team.
Efficient and friendly
Excellent at keeping in touch throughout the process,kept us up to date and helpful with advice.
April 28, 2025
Reply from Tailormade Moves
Thank you for your kind feedback! We’re delighted to hear that our communication and advice made the process smoother for you. TMM
Would thoroughly recommend
We found Tailormade Moves excellent to deal with from start to finish.
They are very professional and advised us throughout the whole process.The property was well marketed using the latest technology.Communication was very good.We were kept well informed and any queries we had were answered very quickly.
April 28, 2025
Reply from Tailormade Moves
Thank you so much for your kind words! We’re thrilled to hear that you found working with Tailormade Moves to be an excellent experience. TMM x
Tailormade Moves made everything easy…
Tailormade Moves made everything easy in the sale of my house.
I would definitely recommend.
Thanks
April 17, 2025
Reply from Tailormade Moves
Hi Chris, Thanks for the great review. Laura and the TMM team.
fantastic experience
fantastic experience. The entire process was incredibly efficient and straightforward from start to finish. Communication was clear and consistent throughout, and any questions I had were answered promptly. The staff were extremely helpful, professional, and made everything easy and stress-free. I truly appreciated their support and would highly recommend them to anyone looking to rent or manage a property.
April 8, 2025
Reply from Tailormade Moves
Thank you for this kind review. It was such a pleasure to help you start your tenancy, from the very first viewing. Have a lovely easter. Joel and the team!
We bought and sold with Tailor-made…
We bought and sold with Tailor-made Move. Both transactions were perfectly smooth. The staff were friendly, helpful and professional. We were delighted that they even gave us a gift bag, with lots of useful stuff inside.
April 3, 2025
Reply from Tailormade Moves
Thank you so much for your wonderful review! We're absolutely delighted to hear that both your buying and selling experiences with Tailormade Moves were smooth and stress-free. It's fantastic to know that you found our staff friendly, helpful, and professional—providing excellent service is always our top priority. We're thrilled you enjoyed the gift bag, too! Wishing you all the best in your new home, and we hope to assist you again in the future if needed.
They are so professional and I highly…
They are so professional and I highly recommend them
April 2, 2025
Reply from Tailormade Moves
Thank you so much for the lovely review. It was a pleasure helping you let your property out. The lettings team!
Efficient flat re-let
Tailormade found us new tenants and had the flat re-let in less than 1 month from start to finish which is a very impressive turnaround.
Thank you
March 24, 2025
Reply from Tailormade Moves
Hi Davie, thank you for your great review. We are glad you hear that you were impressed with our service on finding you a new tenant for your property so quickly Many thanks, Rachel and the lettings team 😊
Reply from Tailormade Moves
Thank you for the review.
GM Ullapool
Good communication, helpful advice snd an excellent service. Thank you!
February 25, 2025
Reply from Tailormade Moves
Hi Gillian, I’m glad we could assist you with your rental property and thank you for the lovely review. Rachel and the team at TMM
A genuinely caring letting agent
I've been a tennant under this company for a few years now in two separate houses.
After my last landlord sold up the house I was renting, the team at Tailormade found me a suitable rental instantly and made sure our transition into the new place was fast, fluid and as problem free as possible.
I'm extremely grateful for how caring this company is for it's clients, as what could have been an extremely stressful situation, turned into a seamless move to a brand new property.
I would 100% recommend this company to anyone in need of a rental or purchasing their own home.
Thanks again, and keep up the fantastic work you all do!
November 8, 2024
Unprompted review
Reply from Tailormade Moves
Thank you so much for the lovely review, it has been our pleasure helping you out and we are glad you both have settled into the new property well. We are delighted for you. Joel and the lettings team!
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