Taiwangun.com Reviews 

700
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good prices and good customer support im buying of them 2years im very statisfied🙃😎would be nice if they sended a patch or something for long time buyers🫂

Company replied

Rated 2 out of 5 stars

Contact par mail pour avoir une réduction sur l'achat de 2 répliques de poing pour un total supérieur à 400€ Réponse pas de promotion en se moment. Je retire un PA du panier qui descend a 306€... See more

Company replied

Rated 5 out of 5 stars

Got my Arcturus AK12 replica during the sale. The price they offer is well below the MSRP of any US based replica online/offline shops. They process your order relatively fast from Europe and ship int... See more

Company replied

Rated 5 out of 5 stars

I'm in the USA, but even with shipping across the Atlantic,Taiwangun is my favorite retailer for most all my airsoft needs. They have aeg's and gas pistols that are hard to find in the states, their p... See more

Company replied

Company details

  1. Airsoft Supply Store

Written by the company

Taiwangun not only offers airsoft replicas and tactical equipment. Above all, ASG is the passion that unites us. It drives us every day to share the best prices and improve our products. Since 2006 we serve the airsoft community in European Union and the United Kingdom.


Contact info

4.1

Great

TrustScore 4 out of 5

700 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(700)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Low Prices and FAST shipping

Low Prices and FAST shipping

I ordered 2 Well R4’s & 2 Wave Relay bodies last Saturday. By the next Friday that package was at my doorstep. I love TG and their dedication to get us our orders fast.

December 28, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thanks for the rating and the comment. We actually work hard to make sure that your orders will be delivered to you as fast as possible. I am glad that you are happy with the delivery time, hopefully, you are as happy with the goods you ordered :)
We cannot wait for your next order!

Best regards
Michał

Rated 5 out of 5 stars

Highly recommended!! A+++

Great prices compared to competitors.smooth transaction and fast shipping.

December 25, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thank You very much Joel! We are working hard to have the best prices on the internet and the fastest shipping out of all airsoft stores there are. I hope you will be happy with our products and those will provide you with countless hours of fun!

Best regards
Michal

Rated 1 out of 5 stars

I bought a gun and it was already…

I bought a gun and it was already broken when it got delivered. A piece of metal inside was broken off so the butstock can’t be fixed. I emailed the shop and the person answering told me that it was broken by UPS but there is no damage to the box it came in. I emailed back and got a reply that that kind of damage isn’t covered by the warranty.
I will never by from this shop again.

December 8, 2023
Unprompted review
Taiwangun.com logo

Reply from Taiwangun.com

Dear sir, yesterday we sent you the replacement part, please let me know when you will get it and install it on your replica. We are sorry for the inconvenience and we hope you will give us another chance in the future :)

Best regards
Michal

Rated 2 out of 5 stars

I did not get any update after the…

I did not get any update after the order is confirmed is it getting packed for 10 days or is it already shipped would want get more on shipping details when paying 40$ on shipping

November 25, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Please check your spam folder, as we sent you an email with information that the parcel was shipped, also you will find the tracking number there, so you can check where is your parcel and why it is taking so long to be delivered. I hope, as the parcel was delivered yesterday, you are happy with your purchase.

Best regards
Michal

Rated 3 out of 5 stars

Items Purchased: Stg 44 and Luger

Items Purchased:
-Luger handgun
-pros: actually shoots unlike evikes Luger I ordered.
-cons: green gas magazine leaks will try to fix myself.

-STG44
-pros: it works
-cons: stock and other parts very loose (I went through and put in larger screws in the stock and tightened other areas), front sight guard was just laying in box (was a pain to put on but I got it). Dust cover wouldn’t stay closed (I reversed the spring to keep it closed).

Overall everything will work out. Seems interesting that I was able to get these guns from Poland in about a week and when I ordered things from evike.com it takes 2-3 wks to get my orders to Wisconsin, USA! Anyways I would say good place to order from but products slightly defective, but I will repair them. Thanks

November 23, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thanks, Jeff for the detailed comment. We are sorry that you faced such inconvenience, and we are sorry that the products you have ordered were not ready to play straight out of the box. In such cases, we strongly recommend contacting our techs as the damage could be caused in transit.
In this case, if you prefer to repair those parts yourself, that's your call :)
Also thanks for the good word about the time of delivery. We are working hard to ship your parcels as fast as possible.
Thank you for your trust and we cannot wait for your next order!

Best regards
Michal

Rated 5 out of 5 stars

Great prices and fast shipping!

Great prices and fast shipping. plus they have grat options to make sure your airsoft rifles are tuned optimally.

November 23, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thanks very much, Trenton for the good word. We are doing what we can to have the best prices and fastest shipping and we always want to make sure that your replica is working just like it should straight out of the box.

Best regards
Michal

Rated 5 out of 5 stars

Delivery on time/items as described

Delivery on time/items as described

Have ordered multiple times from this website. Everything goes good. Transaction simple, items well packed.

Simply can't give them bad review.
P.s if you're lucky they put in a surprise gift as well. So free gift is always nice.

November 19, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thanks, Inguss for the rating and the comment. We really appreciate that you are happy with our times of shipping and packing. And yeah, sometimes we put something extra in the package :)
We cannot wait for your next order :)

Best regards
Michal

Rated 1 out of 5 stars

They have no integrity and don't care…

They have no integrity and don't care one bit about there costumers

November 24, 2023
Unprompted review
Taiwangun.com logo

Reply from Taiwangun.com

EDIT 28.11: The author didn't provide any information about the problem she/faced and we cannot do anything right now to make the situation better for the client.


As we got exactly the same review on another platform, where I asked about the details of the situation that occurred, I am stepping back from placing the comment before I could identify the order, the client, and the problem, and help to solve it.

Rated 5 out of 5 stars

First time customer from California.

Awesome company and great customer service.
Package was on time and wrapped well.
Items are as described and not fake.
Great deals that cannot be beat.

November 9, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thanks for the detailed comment, we hope this is the first, but definitely not the last purchase from us. I am glad you are happy with our products, packaging, and delivery time. We cannot wait for your next order!

Best regards
Michal

Rated 5 out of 5 stars
Taiwangun.com logo

Reply from Taiwangun.com

Thanks Roel, for the rating and the comment! We always work hard to make sure that the speed of our service is unbeatable. We cannot wait for your next order!

Best regards!
Michał

Rated 5 out of 5 stars

Less than a week from Poland to…

Less than a week from Poland to California! It beat my order from Evike which is also in California!

November 4, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thanks, Adella, that was our goal when we started the U.S. delivery. We wanted to be not only more affordable but also faster than other U.S.-based stores. I am so happy it's working :) We cannot wait for your next order!

Best regards
Michal

Rated 5 out of 5 stars

Taiwangun.com offers the best prices, check what I say here with the website.

Taiwangun.com offers the best prices on their replicas and parts I can find on the internet. I can honestly say it is cheaper for me to buy from them and pay the $39.99 for UPS shipping and it's still cheaper than buying from companies in the US or anywhere else including Chinese companies that make the airsoft guns. The guns and parts are great but admittedly they're selection is smaller than some of the other big name companies like evike.com, Airsoftgi.com, and AirsoftMegaStore.com, but I always buy what I can from them because they offer the best prices that I just don't see others companies coming close to ex: a cyma standard aeg airsoft cm040C on Taiwangun.com is $177.61 not discounted and on evike the same gun is $221.00, now granted Evike does have free shipping on any order over $149.99 is still more expensive than buying the same exact cm.40C from Taiwangun.com for $217.60 and that's with the 39.99 UPS shipping that arrives in about the same time (a little over a week) and that's coming from Poland (and I live in America). Another example I have is the Polymer folding Sight Set by cyma on Taiwangun.com is $14.55 and the same exact set of sights on evike is anywhere between $26.00 for just the front or back sight, $48 for both under krytac, $37.95 under magpul, and $59.99 under Kriss USA on evike.com. All that extra cost comes from having that companies logo on that same exact set of flip up sights, it's criminal that people charge that much for the same thing. Also another thing that I love that Taiwangun.com does is that if you have a airsoft gun or complete gearbox in your cart with a compatible mosfet or set of gears you can have them install it. Most mosfets instalations are $18.11(and they give you back the original mosfet or trigger conectors.) and to have a set of gears installed is $33.96 which is fantastic if you're someone that just wants to play with the gun you got and not have to take it apart and potentially loose or break something after voiding your warranty because you opened up your gearbox and didn't have a tech do it. Not once have I found anywhere that offers better prices than taiwangun.com or have ever found the work that taiwangun.com does to break or cause any issues. Taiwangun.com's staff have always answered my questions that I ask that can be sent in the "ask for an item" tab under any in-stock products. Also I have never received a broken/damaged/ or non-working product from them, evey package i have recived come wrapped in a plastic wrap fallowrd by a couple layer's of fine bubble wrap and inside that is a cardboard box where all my items are securely packaged. I will cease my rant now, thank you Taiwangun.com for your great service.

November 4, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thank You very much for a detailed review Matthew. We are working hard to have the best prices on the Internet. We know that our delivery to the U.S. is quite pricey, but our goal is to be still faster than U.S.-based stores. And we are mostly succeeding. We also want to be sure that your new products will be delivered intact so we are packing them as safely as possible. We cannot wait for your next order!

Best regards
Michal

Rated 5 out of 5 stars

Low cost and great service

Low cost and great service! This is my third purchase from Taiwangun.com with zero issues. Quality selection, lower prices and a flawless delivery.

November 1, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thanks Matthew,
we are doing what we can every day to make sure that you will be satisfied with our prices, quality of our products, and time of delivery. We cannot wait for your next order!

Best regards
Michal

Rated 4 out of 5 stars

Very worth it overall

Ordering from here was great.
Took only 8 days(that's pretty fast) to arrive from order and the prices are very good and the quality of the airoft replicas is extremely solid.

I would have given this 5 stars
But it seems my motor height was incorrect which could have been from factory or just randomly got offset as it was shooting fine then randomly failed, luckily it was a quick adjustment of a flat head screw driver and it worked just fine. Shipping was great nothing was damaged and I got updates regularly.

Besides that I'm extremely happy with my purchases and would recommend this site to anyone and over anything here in the states. Well worth it.

October 28, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thanks for the rating and the comment Miguel. Have you contacted our technicians when you found out about the malfunction? That would be the best thing to do. Sometimes such small malfunctions can be signs of bigger internal problems. Hopefully in that case that was just some minor problem and you figured out the solution by yourself.
We cannot wait for your next order!

Best regards
Michal

Rated 4 out of 5 stars

Would have been better if card was…

Would have been better if card was easier to use

October 25, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thanks for the opinion and the comment Seth. Problems with card payment are often caused not by our website, but by your bank which can flag the transaction as suspicious and block it. We have had numerous problems like that in the past and the only way to deal with them is to contact your bank and ensuring them this is not a suspicious transaction.
I hope you will have no issues like that with your next orders!

Best regards
Michal

Rated 5 out of 5 stars

Fast delivery

Fast delivery to the Netherlands.
Good value for money.

October 22, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thanks, Joeri, I am happy that you appreciate our fast delivery and you think that your new goods are good value for money. Have fun with it!

Best regards
Michal

Rated 1 out of 5 stars

Absolute joke

Absolute joke, I've bought gun with them along with recommended mags from the gun offer description... which turned out to not fit at all! When contacted about return, they told me it's me who want to "withdraw" from the contract thus I have to pay the shipping back, which is ridiculous

Last time I'm buying from them - avoid their store as they will try to sell you wrong accessories and later on make you pay for returning

October 20, 2023
Unprompted review
Taiwangun.com logo

Reply from Taiwangun.com

I am sorry for the inconvenience, could you please contact me on sm [at] taiwangun .com so we can resolve this issue as fast as possible? I cannot locate your discussion with our customer service only by your name.

I am waiting for your email.

Michal

Rated 5 out of 5 stars

Great prices

Great prices, fast shipping.

October 5, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thank you very much David, we cannot wait for your next order!

Best regards
Michal

Rated 1 out of 5 stars

The postal price to the Canary Islands…

The postal price to the Canary Islands is insane and it takes too long for it. Then, we have to pay Customs taxes. Not worthy!

October 5, 2023
Taiwangun.com logo

Reply from Taiwangun.com

You shouldn't have paid any customs taxes as the parcel was sent inside the EU. We cannot do anything about the price and time of shipping, it's quite expensive but it's the only way you can get your products fast enough. We are sorry for the experience. It's not our fault that the postal service was slow. We have shipped your parcel as fast as possible.

Best regards
Michal

Rated 5 out of 5 stars

Great service

Great service and fast shipping/delivery. the packaging is always on point. I will buy here more often and deffinetly suggest everybody to do the Same.

October 4, 2023
Taiwangun.com logo

Reply from Taiwangun.com

Thanks, Jort for the opinion. We are working hard every day to make sure that your parcels are safely packed and sent as fast as possible. We cannot wait for your next order!

Best regards
Michal

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look