One thing that is important to me is communication and transparency. Take Charge America does a great job at that. I started with them 5 years ago, and they helped me reach my goals, become debt free,... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Take Charge America helped get our debtors low to no interest rates and a reasonable payment plan, and almost 4 years later our debts are paid off.
Company replied
We used this company over approximately 20years ago they were helping, professional and we never had any issues. They took care of everything from talking to creditors to sending the money. Before we... See more
This is my 2nd time paying off a debt and both times have been successful and wonderful experiences. Life happens, we make bad decisions, but it’s assuring to know your experience helps us available... See more
Company replied
Company details
Written by the company
Since 1987, Take Charge America has been committed to helping people around the country improve their financial futures. We work with individuals and families facing a variety of financial challenges to help them achieve self-reliance, financial stability and independence. Our commitment to financial education has helped us become one of the largest nonprofit credit counseling and debt management agencies in the nation. We have helped more than 1.6 million people manage their finances and repay more than $5 billion in personal debts.
Contact info
20620 N 19th Avenue, 85027, Phoenix
- 866-528-0588
- support@tcasupport.org
- www.takechargeamerica.org
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 24 hours
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Outstanding service
They are great ... always on time, ready to help, knowledgeable, and flexible. It good to have good partners when working out difficult problems. I have been with them for nearly 2 years now
July 23, 2026
Reply from Take Charge America
Thank you for being with us for nearly two years! We truly appreciate your kind words and are glad our team has been there to provide the support, knowledge and flexibility you need. Thank you for trusting Take Charge America to be your partner!
Take Charge America Works…
Take Charge saved me financially and mentally. Taking my credit cards and consolidating the debt into one payment less than all the minimums. This allowed me to payoff the debt and get back on solid footing. Customer service was always friendly and professional.
July 21, 2026
Reply from Take Charge America
Thank you for sharing your experience! We’re so glad Take Charge America could help make your debt more manageable and support you on your journey toward stronger financial footing. Congratulations on paying off your debt, and thank you for trusting us along the way!
Very efficient in helping me I am truly…
Very efficient in helping me I am truly grateful
July 14, 2026
Reply from Take Charge America
Thank you for your kind words! We’re so glad we could make the process efficient and helpful. We truly appreciate you choosing Take Charge America!
It was a Great Experience.
It was a Great Experience.
There was Never any problems while I was in this Program.
I Thank You, Take Charge America, for being such a dependable and reliable source of Help.
July 17, 2026
Reply from Take Charge America
Thank you for your kind words! We’re so glad you had a positive experience with Take Charge America and that we could be a dependable source of support throughout your journey. We truly appreciate you trusting us to help!
Debt Free in 4 Years
This process was so helpful to get me out of credit card debt. The employees were all very helpful and kind and I would highly recommend them to anyone who needs to get out of the cycle of making monthly payments that hardly lower the principal you owe on your debt.
July 16, 2026
Reply from Take Charge America
Thank you for sharing your experience! We’re so glad our team could help you break the cycle of credit card debt and make real progress toward your financial goals. We truly appreciate your recommendation and wish you continued financial success!
Very responsive customer service
Very responsive customer service. Accurate and easy, trustworthy.
July 16, 2026
Reply from Take Charge America
Thank you for the kind review! We’re glad you found our team responsive, helpful and easy to work with. We appreciate your trust in Take Charge America!
Like the way it works
Like the way it works. Helped to pay off my debt in a very helpful way
July 17, 2026
Reply from Take Charge America
Thank you for sharing your experience! We’re so glad Take Charge America was able to help make paying off your debt more manageable. Congratulations on your progress, and thank you for trusting us along the way!
I am grateful for the services TCA…
I am grateful for the services TCA offered to help me get out of debt and courses offered about setting budgets for example.
July 14, 2026
Reply from Take Charge America
Thank you for your kind words! We're so glad our services and budgeting resources helped you on your journey. Congratulations, and we wish you continued financial success!
This is my 2nd time paying off a debt…
This is my 2nd time paying off a debt and both times have been successful and wonderful experiences.
Life happens, we make bad decisions, but it’s assuring to know your experience helps us available.
Thank you TCA!!
July 14, 2026
Reply from Take Charge America
Thank you for trusting Take Charge America not once, but twice! We're honored to have been part of your journey. Congratulations on paying off your debt, and thank you for sharing your experience. We wish you continued financial success!
Great customer service and financial…
Great customer service and financial education. The program was flexible during times I had less and extra money to pay on my monthly payments. I would definitely recommend.
July 8, 2026
Reply from Take Charge America
Thank you for your kind words and recommendation! We're delighted to hear our team and financial education made a positive difference. We appreciate your trust in Take Charge America and wish you continued success on your financial journey.
Unwilling to work with people.
July 8, 2026
Reply from Take Charge America
Hi Christopher, we're sorry to hear that your experience didn't meet your expectations. We're committed to treating every person with respect, compassion, and professionalism. We'd appreciate the opportunity to learn more about your experience and see how we can make things right. Please contact our Support Team at support@tcasupport.org at your convenience. Thank you for taking the time to share your feedback.
Easily 5 out of 5 stars
Easily 5 out of 5 stars. I have been on the Take Charge America program twice and each time I got out of debt. I couldn't have done this without the Take Charge America and their knowledgeable staff.
Thank you Take Charge America!
July 1, 2026
Reply from Take Charge America
Thank you, Brian! Congratulations on becoming debt-free again! We appreciate your continued trust in Take Charge America and are honored to have been part of your journey.
Take charge America help me to pay off…
Take charge America help me to pay off two of my credit cards and I am very grateful keep up the good work take charge of America 🎉🎉🎉🎉🎉🎉🎉🎉 and the customer service is excellent
June 18, 2026
Reply from Take Charge America
Thank you, Jacquelyn! Congratulations on paying off two of your credit cards! We appreciate your kind words and are grateful we could help.
Reply from Take Charge America
Thank you, Theresa! We're delighted to hear our team was cheerful and helpful. We appreciate your support!
Reply from Take Charge America
Thank you, Fatima! We're so glad our team could provide the assistance you needed. We appreciate your kind review!
THANK YOU TCA
THANK YOU TCA! You have saved our family from years of suffering & falling behind financially by getting us low interest rates & a single payment. It is too good to be true, but it is true! Knowledgeable, kind & helpful customer service.
January 28, 2026
Reply from Take Charge America
Thank you, Holly! Knowing we were able to help your family means the world to us. We truly appreciate your trust and your thoughtful review.
Good Quality Service
I feel TCA helped me get the best and lowest payment option. If I called customer support they were very helpful and kind. I would trust them again if I needed help paying my bills.
June 5, 2026
Reply from Take Charge America
Thank you, Kim! We're so glad we could help you find a payment option that worked for you. We truly appreciate your recommendation.
The best. TCA.
Shout out to my rep, Kelly, who made this experience easy and painless. I am a budget idiot, so this is my second go round with TCA within 20 years or so. I can attest TCA is an excellent company to help with a debt situation and get you back on track. But back to Kelly, she put me at ease immediately—so calm and so kind while patiently answering a million questions— and my favorite thing—admitted when she did not have an answer and offered to contact a manager for some help. There was never a moment of pressure and complete transparency. The decision was totally mine to make. Call TCA. Stop putting it off. I am the queen of procrastination and it only makes financial issues much worse. Thanks, Kelly, I slept really well last night.
June 11, 2026
Unprompted review
Reply from Take Charge America
Thank you, Stacia! We'll be sure to share your kind words with Kelly. We're thrilled she made the process comfortable and informative for you. Thank you for choosing Take Charge America!
My account was transferred to you
My account was transferred to you. You did not appoint an account rep for me to speak with. All you did was collect the money and post it.
June 5, 2026
Reply from Take Charge America
Thank you for your feedback, Karen. We're sorry your experience didn't fully meet your expectations. We'd appreciate the opportunity to learn more! Please contact our Support Team at support@tcasupport.org
You all always kept me informed of my…
You all always kept me informed of my account. If you all needed anything you would email me. If i had a question you answered with a quick response.
June 8, 2026
Reply from Take Charge America
Thank you, Debbie! We're happy to hear our team kept you informed throughout the process. We appreciate your trust and your kind review!
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