One thing that is important to me is communication and transparency. Take Charge America does a great job at that. I started with them 5 years ago, and they helped me reach my goals, become debt free,... See more
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Since 1987, Take Charge America has been committed to helping people around the country improve their financial futures. We work with individuals and families facing a variety of financial challenges to help them achieve self-reliance, financial stability and independence. Our commitment to financial education has helped us become one of the largest nonprofit credit counseling and debt management agencies in the nation. We have helped more than 1.6 million people manage their finances and repay more than $5 billion in personal debts.
Contact info
20620 N 19th Avenue, 85027, Phoenix
- 866-528-0588
- support@tcasupport.org
- www.takechargeamerica.org
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Replied to 73% of negative reviews
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It was a perfect experience with TCA
It was a perfect experience with TCA. I’m forever grateful. I lost my husband last December. I wish he was here to see it. We looked forward to this day. TCA was kind enough to lower my payment when he passed away so that I could still afford to pay while I worked things out Customer service was always polite and patient.

Reply from Take Charge America
They make changes to payments easy on…
They make changes to payments easy on their site and can take directions by email. They call you and patiently help you make sense of the numbermathing (lol) so you can finalize amounts or give the okay. They bought out a another debt helping co and while I miss the old guy who helped me through every step directly, I am loving the modernized, no fluff system of TCA. THANKYOU
They were a HUGE help for my debt
They were a HUGE help for my debt! I have a Master’s and couldn’t find a job. It caught up with me. TCA was able to help me go from $32K+ to $0 in about 5 years! With TCA, I also had the flexibility to make extra payments, unlike before them.
Good consistent communication
Good consistent communication. Stress free process throughout.
Anytime I had a problem customer…customer service took care of it very promptly
Anytime I had a problem customer service always took care of it immediately they really really treated me nice and took care of the problems promptly
Saved my credit
While using TCA I was able to pay off all my debts and get my credit score all the way up to 780!
I'm so greatful for the job at hand…
I'm so greatful for the job at hand with all my credit cards. Thank you so much you made it a very easy way so I had no stress about any of it. I wasn't sure when it changed if I would still get help, but you helped me get through that as well. So again Thank you
Very helpful in reducing my credit card…
Very helpful in reducing my credit card problems.
Take Charge Americana set up a plan…
Take Charge Americana set up a plan that fit my budget. I was able to pay my debt off and avoid mounting interest charges.
I would like to thank take charge for…
I would like to thank take charge for helping me to get my credit in order. They was great. They was wonderful. They didn’t hassle me. They just did what they had to do. They helped me to pay my creditors off and pay my bill off and my credit score went up. Thanks again. Take charge.
Take Charge America is a great resource…
Take Charge America is a great resource for anyone who wants to pay off their credit cards. Their Customer Service is excellent !! Every time I submitted a question through the portal, I received an answer within an hour. So friendly, helpful and understanding.
Don’t have to ruin your credit for help!
Easy to do! You don’t have to ruin your credit to get help. Highly recommend.
Just reach out
The help I received with lowering the interest rates was wonderful because I could actually see the balances getting less and less. The people who answer the phones are helpful and compassionate. It's not a phone call anyone wants to make... but, it's the people who answer the phone make it easier.
Loved the speed and strategy of helping…
Loved the speed and strategy of helping me pay me debt
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