We've been trying for weeks to get a response to complaints. No answer on the phone, voicemails not replied to, no reply to online chat messages, no reply to emails. A warranty is no use if the c... See more
Tapcentre
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Happy to take your money. Item faulty, they assure you of a new item and you wait, email, wait, you never hear from them again!! Will never use or recommend.
I have tried to contact this company by email and phone. Ive left countless numbers of voicemail messages with no response. I did recieve a couple of emails from a lady called Jacinta promising me... See more
The company immediately took payment in August 2013 and have never provided me with the tap that I ordered. I have only had one email response saying goods have been dispatched and then totally ignor... See more
Company details
Information provided by various external sources
TapCentre.com is a rapidly growing company with a management team in place with over 25 years experience in the home and leisure industry and online retail. TapCentre.com has a large warehousing and distribution premises in London and a support team in place in Nottingham to ensure we deliver the best possible experience online and the most efficient service to you, the customer. With a dedicated and knowledgable team of customer service representatives we pride ourselves on attention to developing new business and maintaining a loyal customer base and recommendations by delivery high quality yet affordable products.
Contact info
United Kingdom
- www.tapcentre.com
People also looked at
my beautiful new sink tap
i bought a new bathroom suite and was looking for a special tap and i thought i wasn`t going to find it until i was told abiut this site i was so happy to find it here and now my bathroom is complete.
excellent
ordered a latitude td100 on a free delivery service. Was extremley happy as it arrived within 3 days of ordering.
Product is great. would definatley recommend to friends and family.
Excellent product! Happy customer
Ordered a Macerator Combi Ultraflow Pump on a next day service. Very pleased with product and the service. Thanks!
Satisfied customer!
Very impressed! Ordered and received the Butler 1.02 Kitchen Spray Tap. Must say I am very impressed with the quality of the tap and my overall experience. Many thanks again
Happy customer and great service overall
Thank you very much for the great service and speedy delivery! I am very pleased with my tap and it suits perfectly in my kitchen.
Excellent
Would highly recommend this company. Ordered the Butler 1.03 Double Leaver in chrome recently. The tap was delivered very quickly and the quality was brilliant.
Thank you
Super price and product
Ordered my kitchen spray tap and now have installed. All delivered in perfect condition and works like a dream.
So Fast
Ordered my taps and they were delivered the next day.... thats service for you... Im a very happy lady.
Recommended
Ordered my taps on 5th August, received them on the 6th. Great service and perfect products.
Good service and great product
I was recently renovating my kitchen and was looking for a specific tap and managed to find it on Tap centre and at a price a good way below the competition. I did think it was too good to be true but placed the order on my credit card just in case. I recieved the product in 2 days and it was exactly what I wanted.
Perfect
The service was quick, easy and I experienced no problems at all. My tap arrived on time and the order was perfect. Definitely recommend!
International order
I recently ordered a tap with Tapcentre and arranged for it to be delivered internationally to my mother in Melbourne, Australia.
My mother informed me the tap arrived in perfect condition. Overall great service and price. Would recommend them to others and will order from them again.
Love my tap!
Have been looking for a modern spray kitchen tap in White
Everywhere and came across the butler of London 1 02.
I love it! Arrived today, can not wait to have it installed! Thank you
Great Quality Taps, and superfast delivery
The taps i ordered are very mordern and contempory. Received them very quickly!! Would highly reccomend the tap centre a*
Thank you
brilliant!
great company, immediate product at my door!Will be using them again:)
Very happy customer
Very happy with tapcentre. I ordered my items yesterday and received this morning!
fantastic
ordered 2 taps fantastic price and quality and arrived within 3 days would recommend to friends
Great Service
I ordered some taps from Tapcentre and they arrived within 3 days. I required taps urgently as another company had let me down and the delivery was great as well as being cheaper!!
I would highly recommend this company for good value, delivery and product quality.
Thank you Tapcentre for helping me out quickly and efficiently!!
Good Guys !
My Taps arrived Surprisingly quick ! Very satisfied with the product .
Was unsure weather the taps were correct for my installation , emailed info@tapcentre.com and recieved a prompt responce telling me everything I needed to know .
Highly recomended ,will use again.
One of the online retail worlds good guys !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


