Right from the start, customer service was excellent, Staff ( Emma Trott), was patient and diligent, answering all questions I gave and took care not just blurt out any sales jargon. Goods arri... See more
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See what reviewers are saying
The options on separate taps for hot and cold are limited. Most are mixer taps and it took some effort trawling the various supliers to fint these. They are excellent , easy to use and smart in appe... See more
Ordered a Summit back to wall WC pan along with the white gloss unit but a Tampa WC pan was delivered DESPITE contacting Taps.co.uk to advise them of their error when I originally received the despatc... See more
Item was not described enough on web site, so when arrived not suitable, customer enquiries not helpful just kept repeating same programmed speel. returns policy poor, cost £5.95 for delivery then exp... See more
Company details
Written by the company
Shop with confidence at the UK's number 1 website for taps. We work in partnership with the leading tap manufacturers including Perrin & Rowe, Franke, 1810 & Gessi to create the best range of kitchen and bathroom taps online. Our range boasts the most up-to-date kitchen taps, bathroom taps and showers allowing you to find the perfect finishing touch to your project. We are proud to supply the public, kitchen and bathroom designers and hotels.
Contact info
Unit 5 Babdown Industrial Estate, GL8 8YL, Tetbury, United Kingdom
- 01380 270 010
- info@taps.co.uk
- www.taps.co.uk
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Fast and reliable
Delivered quickly and have great returns policy. Will use them again. K.
Taps
Excellent site, excellent price, excellent service, first class defo use again thanks
fast delivery, poorly designed tap re fitting
Good price , fast delivery on the tap but it is very difficult to fit as nut is non-standard size for specialised plumbing tools and feed pipes are too close to nut to use standard tools. Result, new tap is not secured properly to sink.
Lovely !
Change the nuts for 10 mm or 12 mm to make them compatible with the standard spanner sizes
bathroom taps
Beautiful bathroom taps, great quality and fat delivery. Definitely recommend.
Excellent service
I would recomend this company for quality of product and level of service.
Broader selection than super stores. A hit.
Prompt delivery. Tap received within 48hrs. Product as described. Not yet fitted though - so can't vouch for operation! If it works properly - I will definitely be visiting site again!
a tap above the rest
what fantastic service and lovely shinney new taps fast delivery 5X plus
Faulty Taps Returned
Ordered a Cobre mixer tap on Thursday. It was delivered on Friday (standard delivery!!). I fitted the tap on Saturday but oh dear hardly any flow through the hot side, I've been a plumber for 40 years and realised the problem lay in the tap casting itself, so faulty tap, refund required.
I emailed customer services on Tuesday, by Friday I hadn't had a reply so I rang them.
The guy I spoke to couldn't have been more helpful. He couldn't understand why there was no response to my email, he offered a refund and said as the item was faulty that there was no point returning it (I assume because it was under a threshold price). Easy as that.
Top marks for friendly customer service.
Highly recommended company
Very quick delivery by nice drivers and very nice and efficient people on the phone when calling for order . All around great service , would shop there again .
Absolute let down to be fair!
Purchased goods online on 28th June 2015 and apparently everything was in stock, 2 weeks later still no goods and not even an email to say why?
I called the service line and was told that 1 item was out of stock but they would send out the part order on next day delivery, 1 WEEK later and still no goods? Rang the service line again and was told it would be out in 2 days! The delivery came but was short of 3 items not 1? called the service line again.... Huge apologies and explanation, the towel rail will be out in 2 days! 2 days later, no towel rail? called the service centre and the said there had been some mix up and it would be out in 2 days! That was 2 days ago and still no towel rail?
PLACED THE ORDER NEARLY 4 WEEKS AGO!!! WHATS GOING ON???
Shower screen
Great product and excellent service, I had missed the first delivery but they delivered a couple of days later at a more convenient time at no extra cost.
Fantastic!
I needed to source a Cloakroom mirror which I had been told was no longer manufactured - upon contacting Taps I was given A1 service, the item sourced, and delivered by mid morning the next day, So great to be made a promise and for it to be kept. Ten out of 10 for Taps. Thank you, Marge
Mixer taps
First class service with a first class product at a competitive price.
What more could you ask for
Quality at the right price
Fast and efficient service and delivery. Although the tap hasn't been fitted yet. It is of excellent quality and will be a great addition to my new kitchen.
Fast and efficient
Order came quickly. One item missing so re sent immediately. Great service, thank you
One item missing
One item missing and didn't want to know when trying to tell them about the missing item
Taps
Just to say the taps arrived in good time and just as the imagine online and very reasonable. Have not fitted yet so can not make any judgement on that.
Would recommend this item from what I have seen so far.
Another lovely tap
Another lovely mixer tap, this time for a client. Fast and efficient delivery with lots of information about delivery dates. Tap also was packed in a soft bag within the box. Excellent service.
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