Excellent! Best price for a Franke accessory out of any of the suppliers. Website and payment process very easy to navigate. We have used Taps twice, each of our orders arrived very promptly with go... See more
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Company details
- Bathroom Supply Store
- Bathroom Remodeler
- Heating Equipment Supplier
- Kitchen Remodeler
- Plumbing Supply Store
- Shower Door Shop
Written by the company
Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.
Contact info
9 Upminster Road South, RM13 9YS, Rainham, United Kingdom
- 0330 043 1254
- sales@tapsempire.co.uk
- www.tapsempire.co.uk
No recent history of asking for reviews
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Replied to 100% of negative reviews
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As described
As described, very fast delivery and all at a great price.
Fantastic service and speed of delivery.
Placed my order on 16th and taps were delivered on 18th. Absolutely brilliant service! I cannot fault this company. Initially, I made a mistake by ordering the wrong item (ordered Bristan instead of Burlington taps in error). When I realised my mistake I immediately emailed Taps
Empire to ask for the order to be cancelled. The following morning I received confirmation my order was cancelled and they'd arranged a refund. Immediate attention from Taps Empire just when I needed it. Their pricing for the taps are also extremely competitive. I would definitely recommend this company.
Fast and professional delivery
Fast and professional delivery. Simple and effective.
Good product at reasonable price and…
Good product at reasonable price and quick delivery.
Repeat purchase failed
The product is fine, works well. However, I object to several requests to review an item.
This evening I tried to purchase an identical item online, fine until it came to payment - the web site seems unable to process the payment. Santander have approved it, but the web site can't complete it.
I don't have time for this. Get it sorted.
Brilliant service & price
Faster than expected delivery of exactly the right product, at a really competitive price. Brilliant!
Free delivery swung my purchase.
Free delivery swung my purchase decision.
But given the delay from order date to despatching, my suspicion {unproven} is that stock is not held locally but ordered on demand from another location.
Grohe Grohtherm 800 Thermostatic Shower…
Grohe Grohtherm 800 Thermostatic Shower order arrived on time and without any issues. Ordering via the web site was simple.
Requested a fast delivery
Requested a fast delivery, was told it would be asap and it arrived in Less than 24 hours! Excellent Service
Great service & communication
Great service & communication. Fast delivery . Recommended
Easy ordering and quick delivery
Easy ordering and quick delivery. Reasonably priced as well
Reliable service
I ordered a couple, hard to find, compression type tap inserts. Ordering was straightforward with despatch within 48hrs. I received the items and they were exactly what I needed. I would therefore recommend this business.
Value for Money, Excellent Quality and Quick Delivery
Twice I have shopped around for what I wanted and Taps Empire were on both occasions the cheapest price. The items arrived in a matter of days and are now proudly displayed in the shower and on the door. Excellent Service
Very Good, but order tracking info would be useful
Easy to order. Very good (low) price for the item I wanted - a Grohe shower arm. Order arrived after two working days in good condition.
Needed this item quickly but there was no option to pay extra for next day delivery which I would have preferred, but this was maybe because the item wasn't in stock?
There were no links provided with shipping references like you get with some companies so we did not really know when it would arrive. Order was delivered by Royal Mail parcels.
The website said 2-4 working days for delivery but it arrived after 2 so was quite happy with that in the end, but it would have been good to have had tracking information in order to know where the item was and expected delivery date.
Good product information and shipping
Competitive prices and a great service
Don’t do it
I ordered a replacement mixer cartridge for a Grohe shower, in fairness it did arrive pretty quickly but unfortunately they sent the wrong part and then argued that it wasn’t their fault, and that it was mine. After several emails and copies of the order and photos of the parts going to and fro they eventually accepted the error and agreed to a refund. The part was returned back to them and they have now had it for almost one week and still no refund, they don’t even reply to emails. I can only assume they want me to go through the credit card company as I can’t see any other way of resolving the issue, safe to say, I won’t ever be using them again!

Reply from Taps Empire
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