Excellent! Best price for a Franke accessory out of any of the suppliers. Website and payment process very easy to navigate. We have used Taps twice, each of our orders arrived very promptly with go... See more
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Review summary
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Reviews shaping this summary
Web-sit was clear & easy to navigate. Found what I wanted quickly; costs were clearly displayed; delivery date was very soon & price was competitive. When the product arrived it was well packaged & h... See more
I ordered replacement Bristan Tap valve/cartridges! They arrived sooner than expected and were exactly what I needed! Good products! Good Price! Reliable delivery! Well done Taps Empire!
Quick reply to my question, reasonable price and prompt delivery, good results. Better than another different company that took my money and order then told me it wasn’t in stock.
Company details
- Bathroom Supply Store
- Bathroom Remodeler
- Heating Equipment Supplier
- Kitchen Remodeler
- Plumbing Supply Store
- Shower Door Shop
Written by the company
Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.
Contact info
9 Upminster Road South, RM13 9YS, Rainham, United Kingdom
- 0330 043 1254
- sales@tapsempire.co.uk
- www.tapsempire.co.uk
4.6
Excellent
530 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellence
They called, they left the parcel in a safe place. I wish all deliveries were as efficient as yours.
December 19, 2023
Unprompted review
This company is amazing
This company is amazing. They have such a vast range in stock, selling top brands at competitive prices. Plus super fast delivery. This will be my number one place to get bathroom products.
December 14, 2023
Unprompted review
Great phone experience and delivery.
Instant pick up of phone when I called. Spoke to someone who knew his job really well. I haven’t used it yet as it’s being installed for me but the delivery time was amazing.
I have had do so much chasing of some companies that this was a real find. Thank you for your support.
December 14, 2023
Unprompted review
Best price for the taps we bought
Best price for the taps we bought, £30 cheaper than elsewhere. Quick delivery, very pleased.
December 7, 2023
Unprompted review
Great service
Everything about choice, ordering, communication about delivery and delivery of items was fantastic. Will definitely use Taps Empire again for bathroom furniture!!
November 21, 2023
Unprompted review
Good quality product and delivered very…
Good quality product and delivered very fast. Thank you
November 2, 2023
Unprompted review
Delivered the next day and plumber had…
Delivered the next day and plumber had no problems installing the tap.
October 26, 2023
Unprompted review
Good easy buying experience
Good easy buying experience, good price for taps as compared to other sites, was worried as could not find if they were in stock on the website but was really pleased when they were delivered in perfect condition first thing (8:00 AM) the very next morning. Cannot really fault the service I received.
October 12, 2023
Unprompted review
Delivered shower tray within 24 hours…
Delivered shower tray within 24 hours of being ordered. Cannot fault the service.
October 13, 2023
Unprompted review
Great reliable company
Order received promptly and communication from seller was all positive. I called beforehand to check item was in stock before ordering and call was dealt with efficiently allowing me to place the order. Would
definitely recommend
September 22, 2023
Unprompted review
Couldn’t find the item I wanted cheaper 👍
Apart from the fact you were the best company for value your delivery service was great too👍
September 27, 2023
Unprompted review
First Class Business
Excellent company to deal with. Great value and great customer service. Had delivery problems with DPD delivering to wrong household. This was chased up and immediately sorted.
Would highly recommend this company
September 27, 2023
Unprompted review
Great prices and next day delivery
Great prices and next day delivery, couldnt ask for more really!
September 14, 2023
Unprompted review
Excellent service
Excellent service. I ordered a wash basin on Monday morning before I went to work. It was delivered on Tuesday morning. Added bonus was free delivery and best price for the item I wanted.
I will definitely be using this site again.
September 11, 2023
Unprompted review
Exchange refused on damaged £95 Burlington Toilet Seat
We received a damaged £95 Burlington toilet seat and because we were on holiday when it was delivered and couldn’t check it within their timeframe they refused to exchange it. The integrity of the toilet seat is compromised so we are literally flushing £95 down the toilet because it cannot be used. Our entire order value was £400+ but there was no goodwill whatsoever. Go to a reputable dealer and do no use this company would be my advice.
August 23, 2023
Unprompted review
Reply from Taps Empire
Sorry for your experience, but damages need to be reported within a reasonable period of time. To avoid such situations, we reiterate this online, by emails as well as by text message. Unfortunately, we are unable to offer a replacement in this instance since the goods have been on site for a month before reporting the issue.
In all fairness, most reputable online retailers use insured delivery services, but the couriers are unable to accept liability for deliveries completed a while ago.
Shower arrived in time at good price
Shower. Tempest grohe concealed shower. Arrived on time. Good quality and price. No problems. Never had any problems with taps empire on price and delivery
May 25, 2023
Unprompted review
Unique product and delivered promptly.
June 28, 2023
Unprompted review
Easy to use online ordering.Shower…
Easy to use online ordering.Shower system was a good price and would use Taps Empire again when needed.
June 29, 2023
Unprompted review
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