My parcel did not arrive on time and there was no tracking information. After, reaching out on social media, I eventually managed to get through to someone who was very helpful. My issue was resolved... See more
Company replied
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See what reviewers are saying
Absolutely blown away by the quality, attention to detail, and overall vision behind this brand. Every piece feels carefully designed, with premium materials, incredible craftsmanship, and a style th... See more
Fast delivery, excellent service and the quality of the clothing I ordered is thick and durable. I trust in the longevity based on the overall quality of the two items I have ordered - the flame jogge... See more
Company replied
Hat arrived looking like a flat cap due to how it was packaged. This also could have been caused by the fact the delivery man initially tried to post the cap through the letterbox before realising it... See more
Company replied
Company details
Written by the company
Tax3 is a Premium Streetwear Brand that has been established within the streetwear community since 2017. It stands out with its unique streetwear and message that relates to a way of life. In a world where originality is as valuable as gold, remember that your ideas are free. Don't allow anyone to tax your creativity and dreams.
Contact info
Kemp House 128 City Road, EC1V 2NX, London, United Kingdom
- 07508380050
- info@tax3.co.uk
- www.tax3.co.uk
3.9
Great
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Bad service ordered a parcel weeks ago…
Bad service ordered a parcel weeks ago and still haven’t got it sent emails with no response
October 26, 2024
Unprompted review
Reply from Tax3
Thanks for taking the time to leave feedback — we’re genuinely sorry to hear about your experience. This isn’t the standard we aim for. We’d really like the chance to make things right. Please email us at customeradmin@tax3.co.uk with your order number so we can resolve this properly.
It will be nice to get a reply in…
It will be nice to get a reply in regards to my emails I’ve sent, I’m really thinking about going to the head office in central London maybe then I will get a reply
September 3, 2024
Unprompted review
Reply from Tax3
Thanks for taking the time to leave feedback — we’re genuinely sorry to hear about your experience. From our records we can see that your enquiry was dealt with and you received your refund.
Reply from Tax3
Glad to hear you're happy with our service!
Quick delivery but no response when emailed
I made an order and it came within 3 days but the fact I had to pay to return it and not get a refund or no reply to 7 emails I sent is ridiculous. Hopefully now I might get a response
September 6, 2024
Reply from Tax3
Hi Anthony,
We responded to use several times and you was disregarding our return policy. As stated any item bought via sale or discount code is only viable for store credit or exchange. Also we clearly state we don’t do free returns.
Kind regards
Tax3
Ordered an item over 4 weeks ago took…
Ordered an item over 4 weeks ago took payment and no item delivered yet, sent 4 emails now to company and not one response. This was an item for my son's birthday ordered weeks before so it's very disappointing to say the lease, will wait 1 more week if nothing I will ask the bank to pull back payment because I have not recieved the items and had no response from the company...... I'm still waiting for a full refund to be issued this is going on 14 weeks now shocking treatment.
August 27, 2024
Reply from Tax3
Hi Terence,
Apologies for the major inconvenience, as discussed with you via email there was an fulfilment fault and that item should not have been available online. We have processed the refund.
Kind Regards
Tax3
Don’t buy from tax3 they have the worst…
Don’t buy from tax3 they have the worst clothes quality on earth and when I tried to return it to get my money back they said I wouldn’t get it that I would get a store credit
August 31, 2024
Reply from Tax3
Hi Clinton,
Firstly it's a shame you wasn't happy with the quality but to say 'we have the worst clothes on earth' is a a bit of a stretch. Our return policy is clear and stated on the product when ordering, you bought a sale item therefore you are only entitled to an exchange or store credit unless deemed faulty.
The product was of such great quality…
The product was of such great quality and looks fantastic and arrived so quickly well worth investing
August 24, 2024
Tax3 Tracksuit for teenager
Website was easy to use, purchasing process straight forward. Tracksuit purchased for my Son's birthday arrived quickly and notifications on delivery. Tax3 tracksuit my Son is delighted with, good quality and fits true to size. Happy child, happy Mum.
July 17, 2024
Reply from Tax3
Love to hear this. Glad you're happy with the quality and service.
sad.
The product has not arrived even after half a year.
I don't get a reply even if I send an email.
I can't get my money back either.
It's a shame as I was really looking forward to it.
May 29, 2024
Reply from Tax3
Thanks for taking the time to leave feedback — we’re genuinely sorry to hear about your experience. This isn’t the standard we aim for. We’d really like the chance to make things right. Please email us at customeradmin@tax3.co.uk with your order number so we can resolve this properly.
Reply from Tax3
Love to hear this. Thanks for supporting the brand!
Always a pleasure and fast with tax3…
Always a pleasure and fast with delivery… Tha quality of the product is so amazing
May 27, 2024
Reply from Tax3
Glad you're happy with the quality and service!
My 13yr son loves the tracksuit medium…
My 13yr son loves the tracksuit medium fits well
June 17, 2024
Reply from Tax3
Love to hear this. Thanks for supporting the brand
I placed an order on April 2 and until…
I placed an order on April 2 and until now, June 24, I have not received anything yet. If you live outside the UK please do not buy that brand as it will not arrive never.
April 2, 2024
Unprompted review
Reply from Tax3
Thanks for taking the time to leave feedback — we’re genuinely sorry to hear about your experience. This isn’t the standard we aim for. We’d really like the chance to make things right. Please email us at customeradmin@tax3.co.uk with your order number so we can resolve this properly.
10 weeks later still not received…
10 weeks later still not received tracksuit emailed 3 times still nothing. Phoned bank to start dispute
May 24, 2024
Reply from Tax3
Thanks for taking the time to leave feedback — we’re genuinely sorry to hear about your experience. This isn’t the standard we aim for. We’d really like the chance to make things right. Please email us at customeradmin@tax3.co.uk with your order number so we can resolve this properly.
I paid extra for next day delivery and…
I paid extra for next day delivery and it never came next day
June 11, 2024
Reply from Tax3
Apologies for your experience, How long did it take to arrive?
Haven’t got a reply for all my emails…
Haven’t got a reply for all my emails and I’ve sent about 10 with no reply whatsoever
June 10, 2024
Reply from Tax3
Thanks for taking the time to leave feedback — we’re genuinely sorry to hear about your experience. This isn’t the standard we aim for. We’d really like the chance to make things right. Please email us at customeradmin@tax3.co.uk with your order number so we can resolve this properly.
Check this company great clothes at…
Check this company great clothes at reasonable prices!!
June 3, 2024
Reply from Tax3
Love to hear this. Thanks for supporting the brand
Sent me the wrong tracksuit I have…
Sent me the wrong tracksuit I have emailed with no reply.
May 27, 2024
Reply from Tax3
Thanks for taking the time to leave feedback — we’re genuinely sorry to hear about your experience. This isn’t the standard we aim for. From our record we can see we responded to your email on 04/06/2024
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