Tax3 Reviews 

191
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

My parcel did not arrive on time and there was no tracking information. After, reaching out on social media, I eventually managed to get through to someone who was very helpful. My issue was resolved... See more

Company replied

Rated 5 out of 5 stars

Absolutely blown away by the quality, attention to detail, and overall vision behind this brand. Every piece feels carefully designed, with premium materials, incredible craftsmanship, and a style th... See more

Rated 5 out of 5 stars

Fast delivery, excellent service and the quality of the clothing I ordered is thick and durable. I trust in the longevity based on the overall quality of the two items I have ordered - the flame jogge... See more

Company replied

Rated 2 out of 5 stars

Hat arrived looking like a flat cap due to how it was packaged. This also could have been caused by the fact the delivery man initially tried to post the cap through the letterbox before realising it... See more

Company replied

Company details

  1. Streetwear Store
  2. Winterwear Store

Written by the company

Tax3 is a Premium Streetwear Brand that has been established within the streetwear community since 2017. It stands out with its unique streetwear and message that relates to a way of life. In a world where originality is as valuable as gold, remember that your ideas are free. Don't allow anyone to tax your creativity and dreams.


Contact info

3.9

Great

TrustScore 4 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(191)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Frustrating

I ordered and paid for a tracksuit on pre-sale on 12th April and it said the release date would be 1st May. Then I received an email saying delivery on the 5th May. A further email came saying it would now be delivered on the 10th May. I replied again to that email but heard nothing further. I tried on several occasions to contact the company by phone as 6 weeks had now passed and I was beginning to doubt if the item would come at all. Fortunately, Jimmy was in store when I phoned a third time and he rang back. He apologised for the problem and said the order would be leaving the warehouse at the end of the week. Thankfully, that did happen and the item arrived after 7 weeks. He also sent a voucher for all the inconvenience which softened the blow a little.
It might be an idea to consider a little more explanation about pre-orders on the Tax3 website to avoid this confusion because I had ordered this for my Grandson's birthday which had long gone when the tracksuit finally arrived.
It's a shame this had to happen at the items advertised are of high quality and look good on the wearer. It hasn't stopped our family buying from Tax3 and my Grandson put the voucher towards a gilet which he wanted and that came really quickly and he loves it.

May 24, 2024
Tax3 logo

Reply from Tax3

Thank you for your feedback and for your family's continued support! We are so glad your grandson loves his new tracksuit and gilet.
We sincerely apologise for the delay and the communication gaps regarding your pre-order, we know how important birthday gifts are and regret missing that special date. We appreciate you highlighting Jimmy’s help in resolving this, and we have taken your suggestion to heart; we are currently working on clearer pre-order explanations for the Tax3 website to prevent future confusion.
We look forward to serving you again soon!

Rated 1 out of 5 stars

Ripped trousers

Took weeks for tracksuit to come then when it did they had a rip in inside trousers son doesn’t want to send back as waited so long to come, so i have to sow them after spending near on £100

May 24, 2024
Tax3 logo

Reply from Tax3

Thanks for taking the time to leave feedback — we’re genuinely sorry to hear about your experience. This isn’t the standard we aim for. We’d really like the chance to make things right. Please email us at customeradmin@tax3.co.uk with your order number.

Rated 1 out of 5 stars

Poor communication

I did not get any notification that my order was delayed, I needed to start the process of a refund before I got a response. My son was devastated to miss this tracksuit for his birthday gift. Very disappointing service which is a shame as we would have been a returning customer

May 24, 2024
Tax3 logo

Reply from Tax3

Thanks for taking the time to leave feedback — we’re genuinely sorry to hear about your experience. This isn’t the standard we aim for. We’d really like the chance to make things right. Please email us at customeradmin@tax3.co.uk with your order number.

Rated 1 out of 5 stars

Not good never receive my parcel

Not good never receive my parcel, waited nine weeks for track so I still haven’t received message in them for days don’t get no response back. I have been buying off of these people for years but I’m not happy at the minute

May 14, 2024
Tax3 logo

Reply from Tax3

Hi Lisa, apologies for the delayed delivery. We value you as a long term customer and we hope you can trust again to provide you with a much better service.

Rated 1 out of 5 stars

Still waiting to receive a response I…

Still waiting to receive a response I emailed dm them on all socials no response to my order it's been almost a month since I ordered I ordered on the 15th martch thinking I could get it in 1-3 day I paid the for the faster shipping cuz it was a birthday present buts pass now and still haven't received anything from them about my order

March 15, 2024
Unprompted review
Tax3 logo

Reply from Tax3

Thanks for taking the time to leave feedback — we’re genuinely sorry to hear about your experience. This isn’t the standard we aim for. We’d really like the chance to make things right. Please email us at customeradmin@tax3.co.uk with your order number so we can resolve this properly.

Rated 4 out of 5 stars

intricate designs with a great quality…

intricate designs with a great quality material.
Purchased a hat years ago still has its shape still fresh as new.

February 6, 2023
Unprompted review
Tax3 logo

Reply from Tax3

Appreciate you mentioning the quality, means a lot. Thanks for the support!

Rated 5 out of 5 stars

Tax3 Pesos - detailed review

Box - Shoes came in a fantastic and well designed box and also came with a spare pair of laces.

Sizing - Upon trying on the shoes they fit true to size. The patent leather on the blackouts is not cheap! I’ve worn them for a few days now and it still hasn’t creased. Compared to Jordan 11 retros I bought, which creased instantly.

Delivery - although this was a preorder item it arrived before 4weeks and it was posted with next day delivery.

Underrated brand. Will definitely be supporting more of their shoe releases.

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

T3 Pesos arrived in time and customer…

T3 Pesos arrived in time and customer service was great! Got the shoes on presale and the company was very clear on when the shoes were going to arrive. 5 star as always from Tax3!

January 5, 2024
Unprompted review
Tax3 logo

Reply from Tax3

Love to hear this. Thanks for supporting the brand

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look