Tax3 Reviews 

Tracksuit took over 6 weeks to arrive yet you will see celebrities getting their items next day ✅ Their customer service is absolutely horrendous. 2 weeks no response yet you can see them actively posting on social media. No love for the average customer 🚩

Arrived just in the time frame they had promised

Delivery came late there was a hole in the tracksuit left pocket no one contacted me back very disappointed

First experience of tax3 and I’ve had no issues what so ever, tracksuit arrived today, great quality. Will be using again.

I ordered a tracksuit on 29th november for Christmas, I then emailed tax3 because I was getting a bit worried my order had not arrived I was told it was a pre order item which is fine, but I have since facebook and instagram messaged tax3 multiple times and had no response and every time I ask for an update I am told they are confident my order will be delivered by 23rd of december its the 19th of december still no updates. And i have emailed to ask for a refund this has been ignored.

I was not told that it would be delivered by 23rd i was told that tax3 were confident, I also said it was fine it was a pre order item but everytime i asked for a update I was told the same thing.

I put up a review last week regarding this company and it’s only fair to say, they did respond and issued a credit note for full value of the return. I then placed an order for another cheaper item and still have the extra funds ready to purchase another item.
Placed item and the quality of the item is 5* ordering and payment to delivery first class. I would say if you do return goods have a bit of patience especially if it’s your first time ordering they will respond.

Great fitted puffer coat 10/10 looks better in person 🇨🇭❤️

Still haven’t received my order, ordered 3 weeks ago. Not received 1 email, 185 down the drain?

Im giving Tax3 2 stars because their customer support atleast replies. More than that, i have seen nothing good or helpful from this company.

I placed an order the 19th of December, and they had 2 complete days before going on holidays to prepare and ship my order which was only 1 tracksuit. Days passed and i had not received yet any confirmation or email that my order has been shipped/fulfilled or even processed.

I've sent them a total of at least 6 emails and their replies are not very helpful. They kept replying things like "Our fulfillment has confirmed that the items will be shipped today." But truth is they never shipped or sent me a tracking code, leaving me with no way to even confirm my parcel exists.

23.12.2022 UPDATE: They seem to have shipped my order, but now it turns out the delivery time is 12-19 days, when i remember having paid for 'express delivery.'

TL;DR; Unprofessional staff, lied to me about shipping items for 2 days, lack of communication to costumers, no order confirmation, 'express delivery' is just standard delivery.

Recently bought the navy Tracksuit classic 2.0 and very pleased. Ordered an XL as reviews said to order up a size. Fits very snug and has zips on all 4 pockets. Only slight minor downside was a few long loose threads which could have snagged easily.

Ordered Friday and got it Tuesday which was fair. Not bad at all for £100.

Do not buy. I repeat. Do not buy. Sizing is completely wrong and they do not refund.

Delivery driver was incompetent and left my parcel outside which unfortunately was taken from my front porch. Contacted tax3 who resolved this for me very quickly cannot thank them enough. Excellent customer service.

They do not have proper contact details on their website! Emailed to some admin email, but still did not receive the reply. My credit card was used to buy clothes for £500 and they are not replying. 2 other shops that were also used already refunded me the money and offered me help, but Tax3 didn’t even reply. Can’t reach them, so have to write here.

Got a large and fits like a medium good quality but the sizing is wrong

Good afternoon

I received my order the tracksuits too small I have contacted u for we’re to return and if there’s return invoice no response

Delivery was slow but as expected over Christmas, very impressed with the quality of the tracksuits materials and overall feel. Would recommend.

It is a good tracksuit nice colour 💯

Good quality tracksuit. I got for my son he liked it very much.

The tracksuit is decent quality. But the customer service from tax3 is terrible. I ordered a medium that was to small and wanted to return it for a large. I sent an email saying I would pay the return postage and the postage to send another, but they ignored me. I sent a following 6 emails which were all ignored. I eventually found a telephone number on Facebook, which was a mobile number. A young guy answered and was quiet rude and just said you should of just sent it back to the address on the parcel. I returned it and waited a week. Nothing came and yet again they wouldn't respond to my emails. I called the mobile number and they just kept hanging up on me. At this point I was very frustrated and just wanted a reply. I text the number saying that if I didn't receive a tracksuit by tomorrow I would contact PayPal for a refund and give them a bad review. As by miracle I received a email from ups saying a label had been printed . After I received the new tracksuit, they emailed me to say my emails had been going in their junk mail which I believe to be a lie.

Lovely twin set came in good time too🤟