Drivers are on time and keeping in contact with us beforehand and while waiting for us to get out of the airport. The communication is great so are the cars and the polite chauffeurs. We've made use... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
We are an online reservation system for airport transfers all around the globe. With many years of experience in the transportation field, TAXI2AIRPORT.COM has all the expertise to ensure comfortable and reliable private travel (both leisure and business) from most of the international airports to your preferred destination. Our dynamic and multilingual team has great pleasure in assisting you with your travel plans. Small, medium or large sized vehicles, we'll do our utmost best to meet your requirements on all levels.
Contact info
Weteringschans 28, 1017 SG, Amsterdam, Netherlands
- +31883188301
- info@taxi2airport.com
- www.taxi2airport.com
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent transfer
I had to contact Tranzfers.com with regards to my trip to Las Vegas. They were very helpful and answer straight away. Our driver, Tais, met us at the airport after contacting us via WhatsApp. This was very helpful as we knew straight away where she was. Tais was very polite and friendly and helped us with our bags into the car. On our return journey, Tais assisted us again. She showed just the same level of customer service as our previous journey. Top class service from a lovely lady.
Perfect Airport trf service
We booked your transfer from airport to Hotel and also the return to airport at the end of holiday in Malta. Service was perfect. Driver was on time, vehicle was clean, everything was perfect. Return was an early morning flight. Driver was waiting way before our pick up time. Highly recommend this business.
The private transfer was a taxi service
The van was a taxi service, not a private transfer as booked. The car was smelly and dirty, with a car seat stowed at the back supposedly for the luggage. A simple welcome greetings from the driver would have been appreciated especially for first time visitors in the city like us. Although he helped with luggages, we were expecting a more professional service and a private, clean car, as we usually get from previous bookings.

Reply from Taxi2Airport.com
First class service from Leonardo
First class service throughout. Our driver Leonardo contacted us before we landed. Giving us clear instructions on were to meet him. He was on time, very polite throughout our transfer. I would definitely recommend this driver.
Thank you again.
bad experience while travelling to airport.
Myself, husband, daughter and 2 grandchildren were picked up for our return flight from Murcia airport. To begin with our driver arrived 1.5 hours early and constantly knocked on our door to say we need to leave early, obviously he knew there was a problem. Our journey was disgraceful. The vehicle was not fit to be on the road. The driver had to stay on the phone to his employer for fear of breaking down. The journey was like being on a rollercoaster!! We arrived at the airport feeling sick, grandchildren were distraught! I'm sure the driver would have noticed our granddaughter's lanyard as she has special needs.
We travel to RMU on a regular basis and will never use this company again.
I reported this to the company when we arrived home. It took 2 weeks to answer my email to say they want photos, taped conversations etc.
I rest my case.

Reply from Taxi2Airport.com
Booked an airport pickup with them
Booked an airport pickup with them. The process seemed straight forward but when the airline cancelled the fligth and reboked to a later fligth, it was impossible to change the original booking. Not very useful as cancellations and delays happens quite often and a last minute occurrence. Tried to contact the local company as suggested and the service was unavailable. Contact the company and ask to get a refund from the airline, good luck with that.

Reply from Taxi2Airport.com
Our experience was absolutely amazing
Our experience was absolutely amazing, first time using a private transfer and I could not fault it, we were met at the airport arriving and our hotel leaving as expected, we had the same driver on both trips and he was absolutely amazing, he made our trip very enjoyable with a lovely chat and recommendations. If I could personally guarantee I had this driver on every trip I would so if you arrive in rhodes and your driver is 'Chalatsis ioannis' you are very lucky, he is an absolute credit to your company. Thank you so much for a journey that was an hour didn't feel like it, also on our return trip there was traffic congestion due to a crash and he did everything he could to get us there in time (which he did) thank you so much to the company and especially our driver, will definitely be using you on every holiday from now on. 😍
I requested and paid for a minivan for…
I requested and paid for a minivan for extra room for a longer drive. Instead they had an older 4 seater sedan car that makes loud squeak sounds when opening the door. Low in AC and uncomfortable ride.

Reply from Taxi2Airport.com
Airport Pick Up at Krakow
I would fully recommend Taxi2Airport service.
We got a message from our driver Michal to say he was waiting outside the arrival gate. He was very polite and courteous and the vehicle a lovely Mercedes E class was immaculately clean.
As we arrived quite late and it was our first time in Krakow. Michal kindly gave a tip on directions from the hotel to the main square and what would be open etc. Excellent service.
Do not recommend
My flight was delayed. I contact the driver and he told he can’t pick me up. I paid 100 € for a service I didn’t received.
I had to pay a taxi at the airport and it was 55€ flat rate. A lot cheaper.
Do not recommend this service. Days later uses welcome pick ups in Greece and it was great. The driver waited for us because the luggage was delayed.

Reply from Taxi2Airport.com
Our driver
Our driver, Wayne Pinnock, was the best airport transfer driver we have ever had in our many travels. He was kind and considerate. When there was traffic, he kept us updated on his arrival time, and he took a different route that avoided us waiting in the long airport traffic. He was super knowledgeable of the area, and able to answer our many questions. We were tired as we had traveled about 15 hours to get to Jamaica (especially with our 6-year old with us), but Wayne was super understanding and still managed to make the 40min-1hr drive pleasant. He was our first impression of Jamaica, so we started off our vacation well with him. Thank you!
Excellent service
Excellent service, effective communication from booking to pick up. Friendly phone call the day before to check flight number. On the day Transferz communicated and so did the driver Karla, seamless pick up, Karla was careful driver, she checked if we had music preferences for the journey, Karla was help with lots of local knowledge and recommendations for trips and restaurants, she offered to stop for scenic pictures if we wished too.
Thanks for your great service.
Late pick up for 1 hours
Late pick up for 1 hours, the telephone number for driver is wrong, couldn’t contact the transfer company phone what so ever. My first worst experience.

Reply from Taxi2Airport.com
Abandoned
I recommend you DO NOT use this service. Here's my experience: I booked & paid & received an email advising the driver would arrive at the airport 30 minutes after my plane arrived. Well, he arrived 7 minutes after the plane arrived. So his 'wait time' started 20 minutes early. By the time I got my luggage my driver had left the airport because his wait time was up! I was abandoned in a foreign country! I did not speak the language & had no idea where to go or what to do! When I rang the company they didn't seem to care & told me to catch a taxi! I was so very stressed & angry + they refuse to refund!
I WILL NEVER USE THIS COMPANY & RECOMMEND YOU DON'T EITHER.
Don’t use them from Copenaghen airport.
Don’t use them from Copenaghen airport.
You just pay more to get less! better a normal taxi.
30 min waiting for the driver…
If you are lucky to have your flight in time tough luck with your transfer… instead of looking at actual flight schedules they just count on flight delays

Reply from Taxi2Airport.com
Worst transfer experience
Worst transfer experience. Driver made us wait after arriving at Malta airport to assist a friend. Once arrived to the minibus, he had 3 cars seats stacked up in the boot. Having booked this 2 months in advance with 8 passengers and 7 luggage, there was no space. He had a sprained bandaged wrist and told me to load the suitcases and one of our suitcases had to slot in between two people in the back seat. As we took off, the driver was more focused on making calls to friends and 'companies' than driving the vehicle to our hotel with 8 passengers. When complained about this to holiday extra, the driver and company lied about what happened. They stated that we had a stroller, in which we didn't and accordingly to them, driver used a headset. Which is a lie. Avoid this company...

Reply from Taxi2Airport.com
We did not receive a driver at Malaga…
We did not receive a driver at Malaga airport I rang the number they supplied said they would find out what went wrong didn’t hear anything else so rang again after half an hour still no joy so I rang customer support with the number they gave us on the text link still nothing rang there office again they then got a car off the taxi rank the customer support number they gave us was in America costing me over £9.which I’m not happy with we are a elderly couple that I wanted to make our journey easier coming back was perfect trouble was it was on our minds will they come Regards L Barker

Reply from Taxi2Airport.com
The driver was not at the Airport at…
The driver was not at the Airport at the time we agreed on. He could not be reached. There was no other driver available and we waited for 45 minutes for him to finallly arrive. Terrible service. Do not book here!

Reply from Taxi2Airport.com
Horrible experience
I booked a van to pick 7 of us up plus luggage from DEMPASAR airport. The driver was not at the meeting place and he was not answering whatsapp. It took an hour to find him.
I wish we had just left the airport in taxis, it would have been much easier, when we did find the van it wasn't big enough for us and our luggage, we had luggage under our feet, and the van stunk of diesel by the time we arrived at our hotel l was feeling nauseous.
Don't get caught like l did use another service or catch a taxi.

Reply from Taxi2Airport.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







