We used taxi box to transport from Brisbane to Melbourne from the very beginning to the end it’s been an exceptional experience. Friendly helpful staff couldn’t recommend them enough. Shout out to F... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This will be the second time I've run into Sean while using Taxibox services and I'm happy to say it all again: clearly very good at what he does and a top bloke on top of that too.
TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more
Amazing service at every step of the way. Justine and her team were incredibly helpful, placed the box exactly where I needed it and promptly collected it. 10/10 highly recommend!!
Company details
About TAXIBOX
Written by the company
About us
Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies
TAXIBOX
Written by the company
- Storage that moves? That's nuts.
- Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.
Contact info
118 Boundary Rd, 3195, Braeside, Australia
- 1300 87-60-87
- info@taxibox.com.au
- www.taxibox.com.au
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a pleasant experience it was…
What a pleasant experience it was dealing with Frank. Made everything so easy from start to finish. His efforts were great.
June 25, 2026
Unprompted review
Great customer service
Great customer service, nice driver Frank, arrived on time as promised and done absolutely tremendous job. Highly recommended to everyone needed.
June 25, 2026
Unprompted review
Frank was so lovely and accommodating
Frank was so lovely and accommodating. With the experience so far I will 100% be recommending this service to a friend - like mine did for me! Thank you Frank!
June 24, 2026
Eddi was the best
Eddi was the best. Kept us updated of delivery time. Was consultative on the placement of Taxibox and ensured we were the satisfied customer.
Many thanks.
June 24, 2026
Frank was beyond helpful and so…
Frank was beyond helpful and so friendly! Couldn’t have asked for better service, so kind and polite and made the placement look easy! Thank you so much again
June 23, 2026
Phil was on time
Phil was on time, manouvered the box perfectly into place, absolutely nailed it!
June 23, 2026
Frank was a superstar
Frank was a superstar. Super friendly and helpful
June 23, 2026
Unprompted review
They are so friendly and this service…
They are so friendly and this service is so convenient .. Thankyou 🙏
June 22, 2026
Phil was very helpful
Phil was very helpful. Also shout out to the customer service being so responsive and quick when I did have a delivery issue in the morning
June 22, 2026
The driver was friendly
The driver was friendly, very helpful and accommodating when we asked if the boxes could be adjusted in location. Service was quick and easy.
June 22, 2026
Thanks Frank and booking team
It's great to have a friendly face that can navigate the narrow streets and deliver the taxi box on time and with helpful instructions - thanks Frank! And thanks to the very helpful team that helped me with booking. Melbourne / Naarm
June 22, 2026
Unprompted review
Friendly and hardworking drivers
Friendly and hardworking drivers
Prompt customer support
Competitive prices
Easy to use services
June 22, 2026
Unprompted review
Using Taxibox was the easiest part of…
Using Taxibox was the easiest part of my move. Their communication was fantastic, keeping me informed every step of the way. Always showed up on time and answered any questions I had.
Their movers were friendly and efficient and got my 2 boxes unloaded in an hour.
Nathan who dropped off and collected my 2 taxiboxes was very friendly and helpful as well.
I will definitely use them again the next time I need to move.
June 21, 2026
Chris was fantastic
Chris was fantastic. He was punctual, communicative, helpful and really easy going. Highly recommend his services to anyone looking for storage solutions
June 20, 2026
Fantastic service!
This was a fantastic service! Craig my taxibox courier was super friendly and helpful. He called ahead of time to ensure that I was happy with his proposed parking location, which when selecting the 30 minute drop off option was super helpful to ensure we made the most efficient use of the time! I will definitely be using this service for all future storage needs!!
June 20, 2026
Great personable service
Great personable service! Very good communication from order to delivery.
June 20, 2026
Unprompted review
Excellent service and great…
Excellent service and great communication
June 20, 2026
Unprompted review
Thanks Frank & Taxibox !
Frank was amazing !!! He is professional , friendly and really kind . Thank you Frank and Taxibox team for supporting me in my interstate move . The service has truly exceeded my expectations. Let’s hope everything goes well in a few months time ☺️
June 20, 2026
Unprompted review
Great service
Great service. Communication was excellent. Well organised and easy to book delivery and return. Delivery was within timeframes and delivery guy was so helpful. Very experienced forklift driver and fun to watch. We will use again. Thank you. Anita
June 19, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.