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TAXIBOX Reviews 

4,430
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,479 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the overall ease of the process, noting that everything is made simple from start to finish. The staff are frequently highlighted for being friendly, helpful, and professional, ensuring a smooth experience at every step. Many people appreciate the efficiency and competence of the delivery service, with drivers often going above and beyond. Consumers frequently highlight the excellent communication regarding delivery times and the precision with which boxes are placed, even in challenging spots. The service is often described as making complex tasks like interstate moves or renovations much simpler and stress-free. People also value the clear information provided and the smooth user experience from initial contact to final collection.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, friendliness, and efficiency.... See more

Service

Users describe positive interactions with service, consistently highlighting the exceptional and amazing... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the efficiency, punctuality, and... See more

User experience

Customers report overwhelmingly positive experiences with the user experience, often describing it as... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used taxi box to transport from Brisbane to Melbourne from the very beginning to the end it’s been an exceptional experience. Friendly helpful staff couldn’t recommend them enough. Shout out to F... See more

Rated 5 out of 5 stars

This will be the second time I've run into Sean while using Taxibox services and I'm happy to say it all again: clearly very good at what he does and a top bloke on top of that too.

Rated 5 out of 5 stars

TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more

Rated 5 out of 5 stars

Amazing service at every step of the way. Justine and her team were incredibly helpful, placed the box exactly where I needed it and promptly collected it. 10/10 highly recommend!!


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,430)

1,462 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless Experience

Seamless Experience
Delivery and collection were very easy and communication about the whole process was great. The box was very secure and protected against the weather.

July 1, 2026
Rated 5 out of 5 stars

Friendly and super efficient!

Booking easy over phone with friendly staff and all questions answered. Received text night begore alerting of 2hr window for delivery. Then text alerting me they were on the way received within that window. Was able to track accurately via link too. Met driver who was friendly and efficiently dropped off box and provided (paid) lock. All very smooth and great service!

June 30, 2026
Rated 5 out of 5 stars

Fantastic Service…

Using Taxibox to move our house across the country from Perth to Melbourne has been supper easy. Just had our third Taxibox delivered by Jayden and am super impressed by the high standard of customer service we have received. Jayden was great, made the process look easy and gave us confidence our possessions are in capable hands. Thankyou Taxibox.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Frank made my move so extremely easy! He was so efficient and couldn’t have been more helpful!

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Frank was great to deal with

Frank was great to deal with. He was really helpful, made sure the TAXIBOX was placed exactly where I wanted it, and was happy to accommodate my requests. Made the whole delivery really easy. Thanks, Frank!

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great people to deal with

They always answered the phone when you rang . They were always helpful. Easy to deal with.
They went beyond what they had to do.
I had a box dropped to my mother's place , and they even took the items into her place for me . they were not required to do this .
Very very helpful

June 26, 2026

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