We used taxi box to transport from Brisbane to Melbourne from the very beginning to the end it’s been an exceptional experience. Friendly helpful staff couldn’t recommend them enough. Shout out to F... See more
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Review summary
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Reviews shaping this summary
This will be the second time I've run into Sean while using Taxibox services and I'm happy to say it all again: clearly very good at what he does and a top bloke on top of that too.
TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more
Amazing service at every step of the way. Justine and her team were incredibly helpful, placed the box exactly where I needed it and promptly collected it. 10/10 highly recommend!!
Company details
About TAXIBOX
Written by the company
About us
Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies
TAXIBOX
Written by the company
- Storage that moves? That's nuts.
- Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.
Contact info
118 Boundary Rd, 3195, Braeside, Australia
- 1300 87-60-87
- info@taxibox.com.au
- www.taxibox.com.au
4.9
Excellent
4K reviews
Asks customers to review
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Frank was fantastic
Frank was fantastic . Friendly , positive and put the taxi boxes exactly where I wanted them .
100 out of 100 - gold star for Frank 😀
July 8, 2026
Unprompted review
Danny was super helpful
Danny was super helpful, courteous and professional
He’s a gun on that fork hoist too 😀
July 7, 2026
Delivery was smooth and easy
Delivery was smooth and easy - Frank was extremely warm and friendly (even though it was freezing and early!). He was super quick getting things set up, and spoke me through how to do everything. Thanks Frank!
July 7, 2026
Unprompted review
Great experience, and great service from Eddie.
Awesome customer service and smooth delivery from Eddie. Called me prior to give me the heads up, and worked with me to drop the Taxibox off in the best spot.
July 6, 2026
Frank was so helpful
Frank was so helpful. Perfectly aligned our taxi boxes in our new warehouse with no fault. He’s helped us with quite a few of our taxi box moves, each time no issues and very nice.
July 6, 2026
Unprompted review
Excellent delivery
Excellent delivery, put precisely where I wanted the containers, plus took the time to explain the storage units to me. Well done TAXIBOX excellent training of the team and wonderful service. Highly recommend….
July 3, 2026
Eddie was extremely professional and…
Eddie was extremely professional and helpful with the delivery and would highly recommend Taxibox
July 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery was cancelled
Delivery was cancelled
I was told yesterday the delivery window was going to be 2-4 and then No 30 minute window was provided today
July 2, 2026
Reply from TAXIBOX
Hi Clark,
Thanks for leaving us with your feedback. The last thing we ever want is for our customers to walk away feeling disappointed with their experience, and we're very sorry if that was the case here.
From our initial review we can see that our driver arrived 30 minutes earlier than the 2pm - 4pm estimation that was provided. We do note that this is only an estimate and may be subject to change on the day which is why we also send our 30 minute ETA SMS which you should have received. We do apologise for any inconvenience this has caused and while our driver didn't facilitate the delivery in the end as you weren't home, we can confirm that our team got onto this right away and the delivery has been rescheduled for tomorrow.
If you have any further questions please don't hesitate to give us a call on 1300 87 60 87, otherwise our team will be in touch early next week to ensure delivery went smoothly.
Kind Regards,
TAXIBOX Team
----- Updated 10/7 -----
Hi Clark
We've tried reaching out a couple of times since our last response, but haven't had any luck catching you.
Again, we're very sorry that your initial delivery day didn't go as expected, though we're pleased to see that the team were able to quickly reschedule your delivery for the following day, and understand everything went smoothly from there.
Thank you again for taking the time to share your feedback with us. It's always valuable in helping us continue to improve our service.
Kind Regards,
TAXIBOX Team
Frank was super efficient and positive
Frank was super efficient and super positive
July 2, 2026
Unprompted review
I was really impressed with the very…
I was really impressed with the very nice gentleman who delivered my taxi box this morning!!! A perfect delivery 🚚 into a very small dead end street . He explained everything that I needed to know. Please convey my thanks and gratitude to him. Elizabeth Pagden
July 1, 2026
Con was exceptional
Con was exceptional. Personable, helpful and very polite. Knows his stuff and very efficient.
July 1, 2026
Bang on time
Bang on time. Managed to find space for 3 boxes in a busy and tight situation and fit them in well with clearance for all doors to open fully. Great job. Thank you
July 1, 2026
old school service meets hitech facility
How seriously, nice and decent Jeremy is from the Reservoir/Coburg store. I'm a techtard, and Jeremy has been so patient, helpful and worked with me until i had a solution to my app issue, which was probably an Emily issue if I'm honest😅 and has followed up with calls and emails just to check everything is ok. The storage options are fantastic. So easy peasy to access and the level of safety and security is exemplary. 🌟🌟🌟🌟🌟,
June 29, 2026
Unprompted review
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