An excellent service which I would use again. Booking was easy and we were met at the airport and introduced to our driver swiftly. The car was clean and the driver drove carefully. During our... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service, can highly recommend! We ordered a taxi from the airport in Curacao to our accommodation. A few days in advance I already received an extensive email with driver information/locatio... See more
This time the driver was not on the meeting spot in the airport nor outside where all the taxies did their pick ups in Mexico City, Terminal 2, door 4..We tried to app directly to the driver, sent upd... See more
Company replied
Hello I have to ask for a refund, as I have not used your transport. Your driver did not show up at the appointed time 9:30 am or even at 8:30 am as confirmation from the reception of the THB TROPIC... See more
Company replied
Company details
Information provided by various external sources
We are the global booking platform for taxi services that provides access to the world's biggest taxi network for travelers and channel partners with affordable, fixed prices. Based in Maastricht, we offer cab service to and from airports (airport tran...
Contact info
Florijnruwe 11117, 6218 CA, Maastricht, Netherlands
- +31(0)43 311 6925
- www.taxitender.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service
Amazing service! He picked us up right outside, and he arrived early!
Unfortunately my flight was cancelled…
Unfortunately my flight was cancelled so couldn't visit Rome,but the correspondence I had was very helpful and friendly,I will use this service as and when we can visit.
Review 1139766304
Review 1139766304
I wrote the following mail to Airmundo, who were responsible for the service. I have received no response.
Here is what I sent:
I am contacting you to let you know how badly your driver let my wife down on Monday 21 March (booking code D2J6VA).
The trip from Goirle to Eindhoven airport on 21 March was booked for my wife to catch flight HV6473 at 14.30. She phoned your driver the previous day to confirm the day and time, and received a confirmation by SMS that the taxi would arrive by 12.00 on the Monday. On the Monday, the taxi was still not there at 12.15, so she phoned and the driver said he had made a mistake and thought the departure was on Tuesday!
He said he could get to Goirle in 30 minutes – which he did – so my wife had 45 minutes less time to get to the airport and carry out all of the pre-flight and boarding formalities. The driver then tried to drop her off at the taxi park although he knew that she walks with a stick and had a suitcase and carry-on bag! He finally agreed to put her down closer to the airport.
My wife succeeded in catching the flight, but you can imagine the additional stress that this delay caused her – especially added to the stress she already was already under as her trip involved helping to organize and attending her brother-in-law’s funeral!
I realize that mistakes can occur, but on our side we had done everything reasonable to avoid this situation.
Could I therefore suggest that, by way of apology, you order a nice bunch of flowers to be delivered to my wife.
I hope I can count on your gallantry to deal with the situation as I suggest.
With best regards,
Very satisfied
Very cheap and also ontime will…
Very cheap and also ontime will recommend this
Unfortunately I had to cancel the…
Unfortunately I had to cancel the reservation and hopefully the payment will be refunded. The booking process was without a problem
Right on time
Right on time, clean car and friendly driver. Good communication via email before our pick up.
Best there is
Everithing went smoothly
Everithing went smoothly. The taxidriver was very polite, and helpful.
I couldn’t find the driver
I couldn’t find the driver. First after two telephone calls he show up. He couldn’t find the arrival address whiteout problems in spite of gps.

Reply from TaxiTender
Friendly and good driver, big new car
Good service, friendly driver, big new and modern transit.
Don't give what is promised
We booked a cab from te airport to our hotel. Two days later we booked a cab from our hotel to the airport.
We came at Katowice airport, but there was no driver. Also the agency couldn't get a cab for us. We are still waiting on te money back... we were left on the airport and needed to book our own transportation at our own expense.
The driver for the way back was very nice and I have no complaints about him.

Reply from TaxiTender
at all, ist was okay
The Driver was not at the Time of Date at the Place. We asked others Drivers, of Others company, they called for us our Driver. He came 20 Minutes later. Perhaps, He tried to Kontact me, but my Telefon was cloused and at Istanbul I do not have Internet.

Reply from TaxiTender
I tried to change my booking by…
I tried to change my booking by replying on your e-mail. I didn't receive any answer. I have prepaid for my service, but had to book another taxi because I could not reach you. I am very disapointed, and I would very much receive a refund. I look forward to hear from you

Reply from TaxiTender
Good service
This is the second time. I already reviewed your service a few minutes ago! The service , the Car , the driver everything was very good. NOT so good is that you choose to communicate in English. We are as you know in the Netherlands dus spreek en schrijf Nederlands met mij !
It has not been my first experience…
It has not been my first experience with TaxiTender, and it was again perfect!
Wen we were at the airport of arrecife…
Wen we were at the airport of arrecife there was no driver waiting for us.
We called the office and they really tried to help us.
But there still did not come anyone to drive us to the accomodation. We had to take a regular taxi.
At last we heard there will be a payback.
For the return reservation were no problems.
The driver was very accurate in time.

Reply from TaxiTender
Exellent service and fantastic car and…
Exellent service and fantastic car and driving.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







