TaxiTender Reviews 1,852

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

An excellent service which I would use again. Booking was easy and we were met at the airport and introduced to our driver swiftly. The car was clean and the driver drove carefully. During our... See more

Rated 5 out of 5 stars

Excellent service, can highly recommend! We ordered a taxi from the airport in Curacao to our accommodation. A few days in advance I already received an extensive email with driver information/locatio... See more

Rated 3 out of 5 stars

This time the driver was not on the meeting spot in the airport nor outside where all the taxies did their pick ups in Mexico City, Terminal 2, door 4..We tried to app directly to the driver, sent upd... See more

Company replied

Rated 1 out of 5 stars

Hello I have to ask for a refund, as I have not used your transport. Your driver did not show up at the appointed time 9:30 am or even at 8:30 am as confirmation from the reception of the THB TROPIC... See more

Company replied

Company details

  1. Taxi Service

Information provided by various external sources

We are the global booking platform for taxi services that provides access to the world's biggest taxi network for travelers and channel partners with affordable, fixed prices. Based in Maastricht, we offer cab service to and from airports (airport tran...


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Reliable transportation

I recently used the services of TaxiTender to get to the Odessa, Ukraine airport in the predawn hours. The driver was prompt and courteous. I'll gladly use TaxiTender in the future.

December 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, reliable and friendly

An excellent service which I would use again.
Booking was easy and we were met at the airport and introduced to our driver swiftly. The car was clean and the driver drove carefully.
During our stay, due to Covid restrictions we had to change our return journey at short notice and could not amend on the website but was able to WhatsApp the local provider who arranged for the changes.
Fantastic and reasonably priced service.

December 22, 2021
Unprompted review
Rated 1 out of 5 stars

Hello I have to ask for a refund

Hello I have to ask for a refund, as I have not used your transport.
Your driver did not show up at the appointed time 9:30 am or even at 8:30 am as confirmation from the reception of the THB TROPICAL ISLAND hotel, thus risking to make me miss the plane to Italy.
I had to use a taxi, which I expect reimbursed, I have a receipt proving it, as well as your failure to transfer.

December 17, 2021
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Andrea,

Thank you for your feedback.
We are truly sorry for the inconvenience you had with our service.
We are investigating your case as informed by email and we will provide a proper solution as soon as possible.

We will keep working to improve our serivce.

Kind regards,
TaxiTender Team

Rated 4 out of 5 stars

Overal a positive experience

Overal a positive experience. The driver that had to bring us to the hotel, was late due to a mistake. But he made it up by being very helpfull with crucial information for a footbal game. The ride back was perfect. On time and nive classfull van. I can recomend this agency

December 15, 2021
Unprompted review
Rated 1 out of 5 stars

we have booked for a taxi for 4 adults…

we have booked for a taxi for 4 adults and 5 luggages, we've paied for a van
it was a simple taxi
the driver was very kind and show us a paper where it was noticed only one êrson et one luggage

December 14, 2021
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Alain,

Thank you for your feedback.
We are truly sorry you had a bad experience with our service.
We will contact the provide to start an investigation and assist you as soon as possible.

Kind regards,
TaxiTender Team

Rated 5 out of 5 stars

Super great!

Waited even with flight delay, very sympathetic driver, super nice car and took me the closest way possible to my destination within the city center. I would absolutely recommend it to everyone!

December 10, 2021
Unprompted review
Rated 1 out of 5 stars

Never again Taxi Tender

You were not in time and went to wrong terminal. When the driver came after more than 30 minutes we had to walk a long way ti the car. He did'nt find his way i Rom and let us us a long way to walk to our hotel. Never again Taxi Tender.

December 3, 2021
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Sir/Madam,

Thank you for your feedback.
We ar truly sorry you had a bad experience with our service.
Could you contact us at the email address support@taxi2airport.com with your booking code so we can further investigate and provide you with a proper solution?

We wait for your email.
Kind regards,
TaxiTender Team

Rated 3 out of 5 stars

This time the driver was not on the…

This time the driver was not on the meeting spot in the airport nor outside where all the taxies did their pick ups in Mexico City, Terminal 2, door 4..We tried to app directly to the driver, sent update with foto’s , no answer for half an hour. Then we sent whatsapp to the company. Took another half an hour before taxi was there

November 30, 2021
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Nina,

Thank you for your feedback.
We are truly sorry for the inconvenience you had with our service.

Could you please contact us to the email address support@taxi2airport.com with your booking code so we can further investigate and provide you with a proper solution?

Kind regards,
TaxiTender Team

Rated 5 out of 5 stars

Perfect

Perfect. Our flight was too early (1,5 hour) and the taxi was ready to this early time without notice from us. Comfortable car. Friendly driver.

November 28, 2021
Unprompted review
Rated 2 out of 5 stars

bad service Taxi never show up at the…

bad service Taxi never show up at the airport and after 3 h phone to tell that car is now availeble

November 25, 2021
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Sir/Madam,

Thank you for your feedback.
We are truly sorry to hear you had an inconvenience with our service.
Could you please send us an email to support@taxi2airport.com with your booking code so we can start an investigation and provide you a proper solution?

We wait for your email.

Kind regards,
TaxiTender Team

Rated 4 out of 5 stars

The website changed the date and I didn't notice

The website first showed me no available rides to the airport a day before departure. After a second time it did, but I did not notice that the site changed the date to the next Monday. By the time I noticed this it was already too late to change it. I tried to call the taxi company but nobody picked up. You can cancel the ride but you won't get your money back.

*edit: After some emails I was refunded. Still, do double check before paying as the website seems to have it's own ideas on when should you travel.

November 19, 2021
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Dániel,

Thank you for your feedback.
Please notice your booking is cancelled and fully refunded in our system.

If you have any other questions or feedback, please don't hesitate to contact us to support@taxi2airport.com

Kind regards,
TaxiTender Team

Rated 1 out of 5 stars

Very bad

the driver was not there. We waited until 1:30 in the morning with our baby and our luggage, we had to use another means of transport, and you want to charge for the fare. Scam.

November 18, 2021
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Jenna,

Thank you for your feedback.
We have replied your email informing the driver reported he was at the requested place and time and waited 90 mins for you and was unable to contact you as your phone was off.

We wait for your reply so we can proceed with the investigation and assist you as soon as possible.

Kind regards,
TaxiTender Team

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