TaxiTender Reviews 1,852

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

An excellent service which I would use again. Booking was easy and we were met at the airport and introduced to our driver swiftly. The car was clean and the driver drove carefully. During our... See more

Rated 5 out of 5 stars

Excellent service, can highly recommend! We ordered a taxi from the airport in Curacao to our accommodation. A few days in advance I already received an extensive email with driver information/locatio... See more

Rated 3 out of 5 stars

This time the driver was not on the meeting spot in the airport nor outside where all the taxies did their pick ups in Mexico City, Terminal 2, door 4..We tried to app directly to the driver, sent upd... See more

Company replied

Rated 1 out of 5 stars

Hello I have to ask for a refund, as I have not used your transport. Your driver did not show up at the appointed time 9:30 am or even at 8:30 am as confirmation from the reception of the THB TROPIC... See more

Company replied

Company details

  1. Taxi Service

Information provided by various external sources

We are the global booking platform for taxi services that provides access to the world's biggest taxi network for travelers and channel partners with affordable, fixed prices. Based in Maastricht, we offer cab service to and from airports (airport tran...


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

nobody came to the airport

nobody came to the airport , my client paid a new taxi directly in JFK airport , no body answer Phone

please refund us the booking

February 26, 2022
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Melanie,

Thank you for your feedback.
We apologize for the inconvenience you had with our service.
As informed by email, the service has been fully refunded.

If you have any other questions or feedback, please don't hesitate to contact us.

Kind regards,
TaxiTender Team

Rated 4 out of 5 stars

Good service for a low price!

When we arrived at the airport we had to wait 15 minutes before the bus left. The bus made 3 stops at other resorts before it was our turn to get off the bus, so it really depends on the location of your resort whether it will be a long bus ride or not.
For the transfer back we received a note on what time the bus would be there the next day for us to be picked up. We were the first to pick up and the bus stopped at almost 10 other resorts, so that was a really long ride..
All in all, it was super cheap and therefore good price/quality!

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service, can highly recommend! We ordered a taxi from the airport in Curacao to our accommodation. A few days in advance I already received an extensive email with driver information/location of meeting point at airport, timings, etc. Very thorough and clear. When we got there our driver waited for us while we had to wait a bit longer for our (odd size) luggage to arrive. Great service and would definitely use it again for our next trip!

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

Recommended

Great service, safe ride and driver with good knowledge of Riga and good skills of english.

February 21, 2022
Unprompted review
Rated 1 out of 5 stars

I booked a service but 2 weeks before I…

I booked a service but 2 weeks before I had to change my flight. I changed thé transfer and I received a confirmation message telling me it was changed. It was not true I called to make sure the booking was alright and they told me there was no booking for that day. It was the day before my flight.

February 18, 2022
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Sara,

Thank you for your feedback.
We apologize for the inconvenience you had with our service.

As informed by email we have already started the refund process for your booking.
We will keep working to improve our service.

If you have any other questions or feedback, please don't hesitate to contact us.

Kind regarsd,
TaxiTender Team

Rated 5 out of 5 stars

Don’t hesitate

Very reliable, on time and good price for two persons and 5 pieces of luggage. I booked a taxi because I didn’t know Las Palmas, the taxi took us to the exact address and also helped us with our luggage. I strongly recommend.

February 13, 2022
Unprompted review
Rated 1 out of 5 stars

My paid reservation was cancelled just…

My paid reservation was cancelled just about an hour before I was supposed to have been picked up by the taxi that I had reserved. VERY disappointing.

January 28, 2022
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Nader,

Thank you for your feedback.
We are truly sorry for the inconvenience you experience with your service.
The full refund of your booking has already been made.

We will keep working to improve our service.
If you have any other questions or feedback, please don't hesitate to contact us.

Kind regards,
TaxiTender Team

Rated 1 out of 5 stars

this transfer was okay

this transfer was okay , but i have a complain Refrance to booking ID 1138154444 , i cancelled the reservation 1 day before the service date and you didn't help us for the refund we are so upset for this treatment i hope you solve it and help us by minimizing the fees or waiving it

January 26, 2022
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Sir/Madam,

Thank you for your feedback.
We are truly sorry for the inconvenience.

Please notice we have reviewed your case and proceeded with the refund.
If you have any other questions or feedback, please don't hesitate to contact us.

Kind regards,
TaxiTender Team

Rated 1 out of 5 stars

A disaster…

We had a reservation for 6 people an 6 piece of luggage. The driver had the information that we are 5 people without luggage, so his car was too small. After a discussion of 20 minutes and no help from the agency, we got another driver with a bigger car, which we had to pay again. The driver of Taxitender said, we will get a refund - we will see!

January 8, 2022
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Klaus,

Thank you for your feedback.
We are truly sorry about the inconvenience you had with our service.

We have started an investigation with our provider and sent you an email to have further information and provide you with a proper solution as soon as possible.

We will keep working to improve our service.

Kind regards,
TaxiTender Team

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