TaxiTender Reviews 1,852

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

An excellent service which I would use again. Booking was easy and we were met at the airport and introduced to our driver swiftly. The car was clean and the driver drove carefully. During our... See more

Rated 5 out of 5 stars

Excellent service, can highly recommend! We ordered a taxi from the airport in Curacao to our accommodation. A few days in advance I already received an extensive email with driver information/locatio... See more

Rated 3 out of 5 stars

This time the driver was not on the meeting spot in the airport nor outside where all the taxies did their pick ups in Mexico City, Terminal 2, door 4..We tried to app directly to the driver, sent upd... See more

Company replied

Rated 1 out of 5 stars

Hello I have to ask for a refund, as I have not used your transport. Your driver did not show up at the appointed time 9:30 am or even at 8:30 am as confirmation from the reception of the THB TROPIC... See more

Company replied

Company details

  1. Taxi Service

Information provided by various external sources

We are the global booking platform for taxi services that provides access to the world's biggest taxi network for travelers and channel partners with affordable, fixed prices. Based in Maastricht, we offer cab service to and from airports (airport tran...


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great service

We booked a taxi from airport to our resort and also v.v. and we are very satisfied about the service. The drivers were very kind and, very important, they were on time.

September 26, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Driver was there early and very polite. Very clean car and comfortable ride. He even took our bags all the way to the check in counter.

September 26, 2021
Unprompted review
Rated 2 out of 5 stars

Not recommend

Two stars to driver and good quality of shuttle bus. First when we arrived we wait almost two hours to start our trip. The return was even worse! We received the confirmation of pick up time from hotel at 16:30. We ( my mom and 2 year old daughter) was at pick up point at 16:25. Wait 1 hour and no shuttle bus shows up. We designed to take a taxi instead so we not missed our flight. So I will not take this “taxi shuttle “!!
Big disappointment in two words.
TaxiTender should contact me, but I get no contact with the promising solution:(

September 24, 2021
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Nadejda,

Thank you for your feedback.
We are truly sorry about the inconvenience you had.

We will contact you by email so we can investigate further and provide you a proper solution.

Kind regards,
TaxiTender Team

Rated 5 out of 5 stars

One of the best private taxi services…

One of the best private taxi services in Turkey.
Taxi in time , available by phone. The taxi plate number and the driver number are sent before so we could contact him.
The car clean and the drive was safe.
the best quality/price taxi I ever had.

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

Everything went perfekt

Everything went perfekt. The Driver was on time and the vehicle was very clean. All drivers I had so far were very polite and drove moderate so I felt very safe. One thing that might has to do with your software was that I placed a note in my order that I will travel with one suitcase and one kitebag. The drivers could just see the Information that I travel with two suitcases so on my way back it was very tricky to place the big kitebag in a Sedan. So probably it would be better to transfer more detailed baggage information to the driver. I will definitely recommend your service and book it again the next time traveling.

September 23, 2021
Unprompted review
Rated 3 out of 5 stars

The pick up was nearly perfect

The pick up was perfect, your driver very nice, but the car and the car ID was not the one which was confirmed

September 22, 2021
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Christine,

Thank you for your feedback.
The specific vehicle can change due to availability.

We will keep working to improve our service.

Kind regards,
TaxiTender Team

Rated 1 out of 5 stars

Very bad and unreliable

What can I say?
They didn’t pick us up at the Eindhoven airport! We were there an hour waiting with luggage and 4 persons around 23:00 hours.
After a phonecall they say: we don’t have a taxi for you!! We cancelled your trip they said. We didn’t receive any mail about this.
We are still waiting for the money we paid. We had to take 2 expensive cab’s.
I want them to pay it.
So, be aware! Never this agent again!

September 22, 2021
Unprompted review
TaxiTender logo

Reply from TaxiTender

Dear Pascal,

Thank you for your feedback.
The refund of your service has already been made and as informed there are processing times that don't depend on us, unfortunately.

We will keep working to improve our service and avoid all unpleasant situations for our clients.

Kind regards,
T2A Team

Rated 4 out of 5 stars

Good transfer

We left the airport early, the driver was already there. It was perfect, because we didn't have to wait.
A downside, "sporty" driving ...

September 22, 2021
Unprompted review
Rated 1 out of 5 stars

Catania airport (Italy)

I arrived on time at Catania airport (Italy). As all people coming from France, I had to go through the antigenic test taking about 40 min. When I went out at the arrival, no taxi driver was waiting for me and nobody (bus, shuttle or taxi drivers) could help me. Therefore, I had to take a taxi to reach my hotel that charge me € 34,50 ! I would appreciate to be refund from my invoice of € 28,27 payed sept 07/2021. Thanks.

September 18, 2021
Unprompted review
Rated 4 out of 5 stars

Well done

The taxi service was very well in time and correctly executed.
Unfortunately the car was a bus instead of the agreed sedan car.
And this was not so good for the big back problems my wife had to deal with.
In spite of this best regards,
H. van der Bruggen

September 16, 2021
Unprompted review
Rated 1 out of 5 stars

Taxi did not arrive

Unfortunately the taxi was not at the airport when I arrived. I got a text message two hours later from the company saying the taxi had just arrived and was I still there. Taxi tender needs to do more diligence about the providers they work with.

September 15, 2021
Unprompted review
Rated 4 out of 5 stars

Trustworthy

Trustworthy. Driver was ready on time. What is confusing is that I booked with TaxiTender and later received two different vouchers: one from TaxiTender and one from Taxi2airport. The driver was also someone else than indicated, as was the car. The driver also had the wrong destination address. Glad I asked about it.

September 14, 2021
Unprompted review
Rated 1 out of 5 stars

Disappointing- driver did not show up

Disappointing- driver did not show up. Handling the problem took 1hr. The driver did not call me. It was said that the number stored was wrong - it was correct. It was good to offer me a refund and that the company is going to pay the alternativ taxi.

September 12, 2021
Unprompted review

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