TaxiTender Reviews 1,852

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

An excellent service which I would use again. Booking was easy and we were met at the airport and introduced to our driver swiftly. The car was clean and the driver drove carefully. During our... See more

Rated 5 out of 5 stars

Excellent service, can highly recommend! We ordered a taxi from the airport in Curacao to our accommodation. A few days in advance I already received an extensive email with driver information/locatio... See more

Rated 3 out of 5 stars

This time the driver was not on the meeting spot in the airport nor outside where all the taxies did their pick ups in Mexico City, Terminal 2, door 4..We tried to app directly to the driver, sent upd... See more

Company replied

Rated 1 out of 5 stars

Hello I have to ask for a refund, as I have not used your transport. Your driver did not show up at the appointed time 9:30 am or even at 8:30 am as confirmation from the reception of the THB TROPIC... See more

Company replied

Company details

  1. Taxi Service

Information provided by various external sources

We are the global booking platform for taxi services that provides access to the world's biggest taxi network for travelers and channel partners with affordable, fixed prices. Based in Maastricht, we offer cab service to and from airports (airport tran...


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Absolutely fabulous

Absolutely fabulous. My driver was there waiting with a sign. It was one of the smoothest transfer experiences I’ve ever had

August 26, 2021
Unprompted review
Rated 1 out of 5 stars

I will give a 1 star because 0 is not…

I will give a 1 star because 0 is not available. We had the worst experience with this company. Me and wife booked this company weeks ahead to ensure someone was present at the time of arrival. We landed in Istanbul on August 7th hoping to see our names displayed somewhere in the waiting alley, but that was not the case (granted we had 20mis delayed) is no excuse to leave someone stranded at the airport. Unfortunately, by this time my phone was dead, no batteries asked a police officer to please contact them which she did but, the person we called denied nor wanted to help us (Very disappointed). We ended up taking a taxi to the hotel which set us back $200TL.
I later contacted customer support and related our experience, they suggest for us to send photos of the place and proof we were there - send a photo and told them we there outside waiting, suggested them to forget the entire incident and instead pick us up at the hotel to take us to the airport since we had planned to go to Cappadocia. There was no response from customer service even two weeks after our trip. PLEASE DO NOT USE THIS COMPANY.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Very good!

On time and helpfull! The carseat for our little one of almost 2 years was also very good! When there was a lot of traffic on the highway, they took the fastest road to go to the airport. Whe also get the name and the number of the driver in advance so it was possible tot call him/her our send a message with Whatsapp.

August 22, 2021
Unprompted review
Rated 1 out of 5 stars

Bad...

They cancelled by booking 6 hours before my booking time and it was extremely hard to find another taxi to take me to the airport

August 17, 2021
Unprompted review
Rated 5 out of 5 stars

It was perfect

It was perfect! We landed earlier in Venice but the taxi driver was already at the Airport with my familyname on the iPad screen. And we left Venice another very kind taxi driver brought us safely to the airport. I can recommend Taxitender!

August 16, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service, on my arrival at the airport Petru was waiting for me, and we arrived 20 minutes before. The trip was very pleasant and rapid, he made himself available to me if I needed his service on any other occasion. For my return I had to change the pick-up time and he had no problem changing it.

Due to professional circumstances of the company we will have to return and of course we plan to use their services.

EXCEPTIONAL

August 12, 2021
Unprompted review
Rated 1 out of 5 stars

Service not received, resulting problems

My family was not picked up at the airport as expected. Numerous phone calls with the taxi driver or his assistant were difficult due to language barriers. After 70 minutes of waiting, we decided to continue our journey differently. This was a very bad experience especially with children. The taxi driver promised me immediate refund.

August 12, 2021
Unprompted review
Rated 3 out of 5 stars

it would have been perfect if the taxi…

it would have been perfect if the taxi had dropped us off at the right hotel! luckily our hotel is next to the one where we were dropped off (we were dropped off at Mitsis rodos village instead of Mitsis Rodos Maris)

August 12, 2021
Unprompted review

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