Excellent company to deal with, needed a specific size water tank & delivered next day, can fault. Even called to mentioned that we had missed a fitting on the order & added on to the order for us.... See more
Company replied
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Review summary
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Very helpful. Order was placed and contact made to explain item was currently out of stock. However, Matt spoke to the manufacturer and arranged for a direct delivery from them. Also initially offered... See more
Company replied
Great company to deal with. Asked for help in finding a replacement for my shower bath screen which had been fitted 12 years ago. Big thanks to Malcolm who went out of his way to find an alternative... See more
Company replied
I placed the order for my new hot water cylinder on Mon 3rd Aug and it arrived at my house in the morning of Thu 6th allowing my plumber to get it installed that very evening. I paid a good price for... See more
Company replied
Company details
- Plumbing Supply Store
- Bathroom Supply Store
- Heating Contractor
- Heating Equipment Supplier
- Boiler and Heating Service
Written by the company
Specialist Stockist of Polypipe Underfloor Heating Lowest UK Priced Worcester Bosch Boilers, All Radiators - Henrad Ecorad Boiler Baxi Boiler Vaillant Worcester Bosch Ideal Potterton Alpha Copper and stainless Cylinders from TDL Online - Trade Distribution Ltd
Tdlonline Details
Written by the company
- Free Delivery on Orders over £100
- Free Delivery on Orders over £100 Next Day Delivery If In Stock Most Items on Website are kept in stock Price Match available on Most Products
Contact info
Unit 2 C Quarrywood Ind Est, ME20 7NA, Aylesford, United Kingdom
- 01622 716758
- matt@tdlonline.co.uk
- www.tdlonline.co.uk
4.9
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Brilliant service
Brilliant service, even rang me up to confirm if ied ordered the correct fittings to go with the cylinder, which I hadn’t and they corrected the order
August 26, 2025
Reply from TDL Online
Thanks for the review
Order delivered the very next day in…
Order delivered the very next day in perfect condition, fantastic service and I would 100% use again.
August 19, 2025
Reply from TDL Online
Thanks for the review Russ
Reply from TDL Online
Thanks for the review Jon
Small issue immediately resolved…
A couple of niggling issues with order were resolved immediately by Matt in the sales team.
August 19, 2025
Reply from TDL Online
Thanks for the review Adrian
Ordered a cylinder
Ordered a cylinder, came with two DHW outlets, I needed a blanking plug so when I called them they said it’s on their website that this is the case, however, I’d have just put one in the post for me instead of trying to charge an extra £11 for one, went on Amazon had one delivered the next day for £3.
Instead of (somewhere on the site) you’ll need a blanking cap either just put one in the delivery or make it a default on checkout.
August 12, 2025
Reply from TDL Online
Hi
We do state that a plug is required for secondary return on all our cylinders. We will try to make this clearer for our customers moving forward
Reply from TDL Online
Thanks for the review Teresa
Very helpful
Very helpful, went beyond my expectations to match a price on an important purchase and gave me peace of mind the order was with a company with good service reputation. Also exceptional product and industry knowledge.
August 8, 2025
Reply from TDL Online
Thanks for the review Mr Taylor
Quick reliable and on time
They had what I wanted at a cheaper price than anyone else
August 8, 2025
Reply from TDL Online
Thanks for the review Peter
Reply from TDL Online
Thanks for the review Gary
Reply from TDL Online
Thanks for the review Julie
Reply from TDL Online
Thanks for the review
A very pleasant experience
A very pleasant experience. The site was very clear and detailed on the product, the timing of the delivery and response time to every required information.
Thank you
July 25, 2025
Reply from TDL Online
Thanks for the review Pranav
Order cylinder on Sunday it arrived two…
Order cylinder on Sunday it arrived two days later Tuesday morning excellent service. Also didn’t have one I ordered but gave me an equivalent for same money.
July 20, 2025
Reply from TDL Online
Thanks for the review
Next day delivery
Next day delivery. 10 year guarantee on part. Was advised of delivery time. Excellent service all round. Recommend.
July 21, 2025
Reply from TDL Online
Thanks for the review Paul
Excellent advice and service 5/5!
Excellent advice and service over the phone,.
Easy online order early afternoon followed by
delivery next morning by polite and efficient TDL delivery driver.
Could not be better!
July 10, 2025
Reply from TDL Online
Thanks for the review
Gledhill HWT delivered quicker than rivals
Phone answered quickly to check stock and delivery. Online ordering easy, pricing decent. Delivery of a HWT from Gledhill within the 3 day window offered. Would use them again.
July 10, 2025
Reply from TDL Online
Thanks for the review Gareth
Great company
Super quick delivery. Great communication. Product well packaged for delivery. Would definitely use again. Thanks
July 9, 2025
Reply from TDL Online
Thanks for the review Chris
Reply from TDL Online
Thanks for the review Ian
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