I contacted tds, they were so understanding of the of the query I had. There was no question left unanswered, they made the changes so quickly.
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See what reviewers are saying
I was greeted on the phone by a lovely lady Lynn who was so helpful and gave me great advice on what I needed to do. They are definitely a costumer based focus group as I was nervous before calling... See more
Lynn was incredibly helpful while trying to sort out my mother’s deposit at an assisted living residence including a move from one Appartment to another, return of deposit and new deposit etc. So... See more
Completely worthless scheme designed to protect landlords and NOT renters. 5 weeks ago my landlord has been given keys back. £675 deposit paid. Only agreed to pay £575 back which should have bee... See more
Company details
Information provided by various external sources
TDS Northern Ireland is the leading provider of tenancy deposit protection.
Contact info
PO Box 2105, BT1 9RD, BELFAST, United Kingdom
- 0300 037 3700
- info@tdsnorthernireland.com
- www.tdsnorthernireland.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from TDS Northern Ireland
Always found TDSNI most helpful and…
Always found TDSNI most helpful and efficient and always willing to help with any of my queries.

Reply from TDS Northern Ireland
Highly Recommend
TDS are fantastic always on hand to help anytime we have any probems, they are a delight to deal with especially Eamonnand Sean. Can't recommend them enough.

Reply from TDS Northern Ireland
Exceptional Service
Eamonn and Sean provide an excellent service and are always willing to provide assistance. Highly recommended

Reply from TDS Northern Ireland
Eamonn and Sean are excellent to deal…
Eamonn and Sean are excellent to deal with and have been extremely helpful. Any queries have been dealt with quickly and efficiently. Thank you

Reply from TDS Northern Ireland
Excellent Service
Excellent service from both Eamonn and Sean. Really helpful and make understanding the service easy to learn. No matter what or how silly a question i have for them, they always go out of the way to help.

Reply from TDS Northern Ireland
Reliable and Professional
We have used TDS to protect Deposits from the offset. In the height of summer unfortunately for Eamonn and Sean, I often need to call them with queries and issues and nothing is ever too much trouble.
I find them very helpful, very reliable and we have a great working relationship with TDS and long may it continue.

Reply from TDS Northern Ireland
Excellent service as always Eamonn and…
Excellent service as always Eamonn and Sean go that extra mile to keep you in charge of your portfolio.
I have been using TDSNI since the start and have never looked back.

Reply from TDS Northern Ireland
Good response with emails
Good response with emails, got a problem I had sorted quickly. Website was a slight struggle at one point. Once the issue was fixed everything was fine.
A terribly incompetent organisation
A terribly incompetent organisation. With respect, the few individuals that I had dealings with appeared to be lacking the skills required to complete their duties, which was made evident by incoherent rambling emails, an inability to respond to some questions until asked multiple times, the repetitive raising of irrelevant points and poor spelling and grammar throughout. Although frustrating, unqualified staffing issues can usually be forgiven. However, this company are in control of large sums of money which makes me very uncomfortable and I would suggest to any landlord to consider alternative methods of deposit protection until such times that TDSNI provide staff with the training they desperately require.
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