TDS Northern Ireland Reviews 

71
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I contacted tds, they were so understanding of the of the query I had. There was no question left unanswered, they made the changes so quickly.

Rated 5 out of 5 stars

I was greeted on the phone by a lovely lady Lynn who was so helpful and gave me great advice on what I needed to do. They are definitely a costumer based focus group as I was nervous before calling... See more

Rated 5 out of 5 stars

Lynn was incredibly helpful while trying to sort out my mother’s deposit at an assisted living residence including a move from one Appartment to another, return of deposit and new deposit etc. So... See more

Rated 1 out of 5 stars

Completely worthless scheme designed to protect landlords and NOT renters. 5 weeks ago my landlord has been given keys back. £675 deposit paid. Only agreed to pay £575 back which should have bee... See more

Company details

  1. Money & Insurance

Information provided by various external sources

TDS Northern Ireland is the leading provider of tenancy deposit protection.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

71 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(71)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Always glad to help

Always glad to help , could fault there service :)

June 5, 2020
Unprompted review
TDS Northern Ireland logo

Reply from TDS Northern Ireland

Thank you for your review Dawn. If we can be of assistance in the future please do not hesitate to contact us.

Rated 5 out of 5 stars

Always found TDSNI most helpful and…

Always found TDSNI most helpful and efficient and always willing to help with any of my queries.

March 6, 2020
Unprompted review
TDS Northern Ireland logo

Reply from TDS Northern Ireland

Good afternoon Anne , for taking the time to write a review. We are happy that you have enjoyed your experience with TDS.

Rated 5 out of 5 stars

Highly Recommend

TDS are fantastic always on hand to help anytime we have any probems, they are a delight to deal with especially Eamonnand Sean. Can't recommend them enough.

March 6, 2020
Unprompted review
TDS Northern Ireland logo

Reply from TDS Northern Ireland

Good afternoon Jilly, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Rated 5 out of 5 stars

Exceptional Service

Eamonn and Sean provide an excellent service and are always willing to provide assistance. Highly recommended

February 24, 2019
Unprompted review
TDS Northern Ireland logo

Reply from TDS Northern Ireland

Good afternoon Brenda, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Rated 5 out of 5 stars

Eamonn and Sean are excellent to deal…

Eamonn and Sean are excellent to deal with and have been extremely helpful. Any queries have been dealt with quickly and efficiently. Thank you

February 22, 2019
Unprompted review
TDS Northern Ireland logo

Reply from TDS Northern Ireland

Good afternoon, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Rated 5 out of 5 stars

Excellent Service

Excellent service from both Eamonn and Sean. Really helpful and make understanding the service easy to learn. No matter what or how silly a question i have for them, they always go out of the way to help.

February 19, 2019
Unprompted review
TDS Northern Ireland logo

Reply from TDS Northern Ireland

Good afternoon Leanne, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Rated 5 out of 5 stars

Reliable and Professional

We have used TDS to protect Deposits from the offset. In the height of summer unfortunately for Eamonn and Sean, I often need to call them with queries and issues and nothing is ever too much trouble.

I find them very helpful, very reliable and we have a great working relationship with TDS and long may it continue.

January 24, 2019
Unprompted review
TDS Northern Ireland logo

Reply from TDS Northern Ireland

Good afternoon Joni, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Rated 5 out of 5 stars

Excellent service as always Eamonn and…

Excellent service as always Eamonn and Sean go that extra mile to keep you in charge of your portfolio.

I have been using TDSNI since the start and have never looked back.

January 22, 2019
Unprompted review
TDS Northern Ireland logo

Reply from TDS Northern Ireland

Good afternoon Paul, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Rated 5 out of 5 stars

Good response with emails

Good response with emails, got a problem I had sorted quickly. Website was a slight struggle at one point. Once the issue was fixed everything was fine.

July 16, 2018
Unprompted review
Rated 1 out of 5 stars

A terribly incompetent organisation

A terribly incompetent organisation. With respect, the few individuals that I had dealings with appeared to be lacking the skills required to complete their duties, which was made evident by incoherent rambling emails, an inability to respond to some questions until asked multiple times, the repetitive raising of irrelevant points and poor spelling and grammar throughout. Although frustrating, unqualified staffing issues can usually be forgiven. However, this company are in control of large sums of money which makes me very uncomfortable and I would suggest to any landlord to consider alternative methods of deposit protection until such times that TDSNI provide staff with the training they desperately require.

November 15, 2017
Unprompted review

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