Teahouse Transport Reviews 

726
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

The worst company for sendinf parcels! They promise you fast and easy shipping of a parcel but they dont mention they wont help you with the declaration process! My parcel had been returned to my orgi... See more

Rated 1 out of 5 stars

Unfortunately not able to give 0 stars. Worst experience ever. They using incompetent DHL company to deliver. Caused my mum stress. On their website says delivery with 3-4 days plus extra 1 or 2 days.... See more

Rated 2 out of 5 stars

I have sent parcel from Czech republic to UK. Price was ok. 19.6 kg for 26 pound stirling. Collection was ok . Bit short notice ( only 1 minute befor collector arival) Parcel arrived after 8 days in... See more

Rated 5 out of 5 stars

For years using Teahouse to sending packages from UK to SVK, can only recommended. Great communication, service, never problem with delivery. Always pick up package the day i choose. Price went a... See more

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service
  5. Shipping Company
  6. Shipping Service

Information provided by various external sources

Rapid transport of parcels for sinfully low prices. Send your parcel anywhere.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

726 reviews

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2.3

All reviews

(726)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always 100%

I have been using their services for a couple of years now and always 100% service.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

It went all as expected, stress free service!

My friend used this service last summer and it went great, hence she recommended me. I had to send 2 big boxes back home from UK to France and I was worried with Brexit to see how this would go. A super nice DHL courrier picked up my boxes Tuesday morning in UK and on Thursday morning - the same week! - another lovely courrier helped my mum to store them in her car. Job done brilliantly. I was so relieved. Huge thank you guys! I recommend 10000x. Super professionals. I had lots of questions to ask as well before to send my parcels and the customer service was so fast to reply my emails. Au top!

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Package arrived 2 days earlier. Courier brought it all the way to my door step. Will be continuing to use this service for future parcels. Thank you Teahouse Transport

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

Superb and Fast Service

I’ve been using Teahouse Transport for years and couldn’t be happier! The prices are absolutely fantastic and recently the deliveries were even faster than before! They use big companies like FedEx but for a fraction of price with the same benefits. I would highly recommend them!

January 28, 2021
Unprompted review
Rated 1 out of 5 stars

My parcel hasn't been picked up twice now

I ordered my parcel to be picked up last week, it was rescheduled twice and still hasn't ben order full filed. Ordering a parcel was easy and they taken my money with no problem or additional informations after brexit and any more documents needed. I received them later on ,day before parcel has to be picked up, then we had issue with documents and way its been filled I haven't received any email at the being that something is wrong so I had to follow up getting to know why I am still waiting. Instead of getting all information in one email its been spread through few emails just to take more time , hasn't been answered all my questions at once either. Anyway every time I am using this platform I have issues. Waste of my time and money. Dont recommend.

January 16, 2021
Unprompted review
Rated 5 out of 5 stars

Superb!

Superb! Big heavy parcel made from UK to recipient in PL under 4 days! Thats just before Christmas in Covid times. Brilliant service!

December 25, 2020
Unprompted review
Rated 5 out of 5 stars

The order process was easy

The order process was easy, the guy picked up the staff within confirmed time interval next day. Parcel arrived 6 days after ordering. Everything was great deffinetely reccomend. Thank you

December 25, 2020
Unprompted review
Rated 2 out of 5 stars

Dammaged parcel

I have sent parcel from Czech republic to UK. Price was ok. 19.6 kg for 26 pound stirling. Collection was ok . Bit short notice ( only 1 minute befor collector arival) Parcel arrived after 8 days instead of 3-5 as mentioned on webside. I belive this was due to a Covid restrictions and busy Christmas period.
However parcel came in dammaged ( box itself looked ok) but stuff inside was broken. I know our parcel had 19.6 kg this is why can not understand how it can be broken ( i can not imagine how average person would throw it during shipping)
That´s why i am giving only 2 stars.

December 24, 2020
Unprompted review

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