Teasdale Motorcycles Reviews 

32
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I had an issue with a new Husqvarna which I had bought from another dealership. I contacted Teasdale and Rebecca and Mel sorted the problem out and chased Husqvarna for a goodwill payment gesture. Th... See more

Rated 5 out of 5 stars

Had some minor work done on my Moto Guzzi which slightly over ran through wrong spares being sent by their supplier. No problem: Jessica, the service manager organised me a loan bike (V100 Mandello)... See more

Rated 5 out of 5 stars

Recently traded in an bought a bike from Teasdale .a pleasure to deal with gave me good deal for mine and there’s was perfect .2 years warranty with a 2021 bike couldn’t ask for more everyone was real... See more

Rated 1 out of 5 stars

Had two very unpleasant experiences with Teasdale, new bike delivered with engine light on and parts broken and / or not working. Required a very heated discussion with Teasdale to get these fixed.... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Teasdale Motorcycles are an authorised dealer for KTM Street, Aprilia, Moto Guzzi and Norton Motorcycles in Yorkshire. We have a huge range of quality used motorcycles for sale in Thirsk, North Yorkshire. Motorcycle Clothing & Accessories. Service & MO...


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3.9

Great

TrustScore 4 out of 5

32 reviews

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3.9

All reviews

(32)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Would highly recommend , top class service

I can not thank Andrew and Rebecca enough , I phoned on Wednesday and asked if they would have my new bike ready for collection on Friday as I would be passing the shop, these guys (and lassies) went above. And beyond to make this happen for me ,Andy took the time to go over the bike with me and explain absolutely everything on the bike to me,absolutely fantastic service , thanks to all the teasdale team for making this happen ,I hope to be back in the near future 👍 210 mile trip home and I am well pleased with the bike ,I will pop in for a visit the first time I am back down that way,I also passed on my recommendation to a work mate who has just went and purchased a bike from these guys👍🏍️

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

I purchased a 2020 BMW S1000rr from…

I purchased a 2020 BMW S1000rr from Teasdales about 8 weeks ago. I part exchanged my 2018 S1000r towards it.
Part Ex price: Very fair, I was pleased with what Mark offered me for my S1000r.

Price of S1000rr: The RR was competitively priced and it came with some really high end extras. I was comfortable with the asking price.

Customer Service: The salesmen I dealt with was a guy called Mark. He wasn’t at all pushy, seemed to genuinely enjoy talking about motorbikes and was very knowledgeable. It was really pleasant dealing with him.

Delivery: The delivery driver was polite and took good care when off loading my new bike. A smooth process.

Aftercare: Haven’t really required any aftercare but I’m confident if I did, the guys at Teasdales would be helpful.

It’s a very well known motorcycle garage in my area and I’ve never heard a bad word said about them.
I highly recommend them and will definitely use them for any future motorcycle purchases.

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

Recently bought a 2019 Ducati Diavel…

Recently bought a 2019 Ducati Diavel from Teasdale and the service has been second to none. Even had a slight issue with the bike (easy to miss) and there were no issues about getting it sorted local to me. Would definitely recommend them to anyone.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Not a bad word to say!

Buy from Teasdale Motorcycles with confidence!!

Cannot fault this company for anything, the customer service is second to none! Called up roughly 5 separate times to discuss buying a bike and arranging delivery not once did I feel like it was any trouble for the staff there.

I explained to Mark that I needed the bike urgently and with out any hesitation he done what he could and managed to get delivery sorted for next day! I ordered the bike on Friday around 10am the bike was delivered at 10:45 Saturday morning. (I live 247 miles away) I cannot believe how good the service was from Teasdale motorcycles.

Im gutted I live so far away as I would love to use Teasdale for all my motorcycle needs!

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Superb service and peace of mind.

Fantastic service all round from the guys at Teasdale Motorcycles. From walking in for the first time to buying a Moto Guzzi V7II Stone and having it delivered, everything just felt right and the service and communication provided by Mark was excellent. The 2 year warranty proved invaluable as a small problem developed but nothing was too much trouble as Mark arranged speedy collection (50 miles), and the bike was picked up by Stuart, who arranged the necessary repairs and had it delivered back to my door within 48hrs. Just fantastic, friendly, efficient service throughout and if you want peace of mind then I would certainly recommend Teasdale Motorcycles to anyone.

July 3, 2021
Unprompted review
Rated 5 out of 5 stars

Service Department

Had two RSV4 1100 Factory bikes serviced, very effective and courteous considering the Covid conditions. Collection was speedy as was the service. A few issues during the service were communicated and sensibly dealt with. Thanks Jessica.

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

Ktm teasdale

I recently bought my ktm from Teasdale first class service right to my door, in Muir of ord gave me a descent price for my old bike. Mark Wiper was very friendly efficent and easy to talk to. Great service thank you. Some of the dealers up here could do with taking a leaf out of your book.
Many thanks Ian.

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

As good as it gets

I have bought two bikes from them and they have also carried out some bespoke modifications for me. They have been helpful, professional and efficient throughout. One of the best dealers I have ever done business with in nearly 40 years of biking. Highly recommended.

July 4, 2020
Unprompted review
Rated 1 out of 5 stars

Recently purchased a bike from here

Recently purchased a bike from here. At the time the salesman advised that should any work be required under the warranty it could be undertaken by my local garage. Unfortunately I've come to ask for a repair to be carried out under this warranty and they have now decided that they will only undertake any work at their workshop. Given this is a minor repair the cost of travelling the 450 mile to deposit and collect the bike is greater than the cost of having the work done.

To clarify on the point made regarding the chain and sprockets, the bike was not fit for purpose, so whilst it may not be covered by the warranty per say, it is covered by the consumer act.

August 15, 2018
Unprompted review
Teasdale Motorcycles logo

Reply from Teasdale Motorcycles

I would like to clarify a couple of points to Mr Emerson's complaint, firstly this warranty claim is for a chain and sprocket kit something we would not normally cover under warranty as this is a wear and tear item, however due to the customers concern I am more than happy to inspect the chain and sprockets and replace if required under our warranty as a gesture of goodwill, but as I have constantly explained (in approximately 10 emails) I want to inspect the chain and sprockets in our workshop,
I personally think this is a more than fair gesture, also unless they have moved Macclesfield its a total of 105 miles each way, so a total of 210 miles....... not 450 miles..... no one from Teasdale Motorcycles has ever said we are not willing to look at your bike with a view to repairing it under warranty.
All I have received from Mr Emerson is a request to send him a chain and sprocket kit without any professional inspection or report, in the real world this in not how our or any other warranty works.
So just to clarify we are 100% happy to replace the chain and sprockets on Mr Emerson's bike, if they are found to be faulty, yes we require this work to be done at our workshop and are willing to do this whilst you wait,
Mr Emerson was happy to travel to us to view/test ride the bike and also collect the bike the following week so was fully aware of the distance between our Dealership and his residency so it seems reasonable to request the bike is brought back to us for inspection/repair.
Our warranty program has not changed you can have Minor warranty repairs carried out at a local motorcycle repairer as long as they are a VAT registered business and submit a written quotation, this is at our discretion and we reserve the right to be able to inspect the fault.
Regards Andy Walker
Teasdale Motorcycles Ltd

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