Teleta Pharma Ltd Reviews 

296
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent Trustworthy Pharmacy. Excellent communication, delivery service reliable. Costs are competitive. Lovely personable staff if you ever need to speak to them and always timely responses to emai... See more

Rated 5 out of 5 stars

I have just moved to Teleta having only used one other major pharmacy before. Michael Lewis created a price comparison table to show me what the financial benefits would be to my business. He then set... See more

Rated 5 out of 5 stars

Micheal from Teleta set up my account and guided me through the ordering process . Amazing quality and all CE certified products . Delivery process was timely. Micheal kept me updated with delivery an... See more

Rated 5 out of 5 stars

Micky Lewis is my rep from Teleta He is never out of my clinic and I love him! He’s saved me a fortune on all my products and introduced me to an amazing new skin product neofound. Teleta annoyin... See more

Company details

  1. Pharmaceutical Products Wholesaler
  2. Online Pharmacy
  3. Pharmaceutical Company
  4. Pharmacy

Written by the company

At Teleta, we aim to provide our customers with a first class aesthetic product range and service. Our business is built upon the foundations of Integrity, Equality and Respect. With over 40 years experience in the pharmaceutical industry we are ideally suited to provide you, or your customers, with the best quality products at a competitive price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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4.9

All reviews

(296)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

It takes ages to approve the…

It takes ages to approve the prescription

August 13, 2022
Teleta Pharma Ltd logo

Reply from Teleta Pharma Ltd

Hi Chrys,

we are sorry you have had a poor experience while using teleta.co.uk.

I can see you placed your order on Saturday 23rd and that we did not receive a Prescription from your Prescriber till Friday 29th. You will understand we cannot release Prescription products until we receive a signed Prescription. When we received your Prescription, we processed the next working day.

We have no influence over how quickly your Prescriber issues the Prescription to us other than the email reminders we send out reminding them that your order requires a signed Prescription. For your records, we sent your Prescriber 5 emails.

Apologies we have not met your expectations in service which is never our intention and something we pride ourselves in.

Best regards,

Craig

Rated 5 out of 5 stars

Teleta have always been outstanding…

Teleta have always been outstanding with their support and customer service from day one. So friendly, understanding, accommodating and supportive and if you have a query they ALWAYS come back to you with the answer. That is how customer service should be! Efficient and timely. Thank you so much for you ongoing excellent service!

August 1, 2022
Rated 1 out of 5 stars

Great pharmacy

Great pharmacy, personal and the staff are always very kind and helpful. Would recommend.

July 31, 2022
Teleta Pharma Ltd logo

Reply from Teleta Pharma Ltd

Hi Tara, Thank you for the review. I can see you have awarded us a 1 star... is this meant? If so what could we do to improve our service for you?

Rated 1 out of 5 stars

Next day delivery order never arrived!

I placed an order for next day delivery item on Tuesday 28th June, I got an email saying it’s in transit to be delivered on 29th June, didn’t receive it! On 30th June I called them , they advised it was held at depot and that I’ll definitely receive it by Friday 1st of July. Today is the 3rd of July and I haven’t received my order. And I’ve had to reschedule my client 3 times!

July 3, 2022
Rated 5 out of 5 stars

Louise King LJK Aestherics

Micky Lewis is my rep from Teleta
He is never out of my clinic and I love him!
He’s saved me a fortune on all my products and introduced me to an amazing new skin product neofound. Teleta annoyingly currently have a not so good courier system however Micky always goes the extra mile to ensure I get all my products on time
Micky is a legend - or Aesthetics King as we like to call him x

April 29, 2022
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