Absolutely first class service from Muhammad What a credit to the company. Helped throughout the whole process. Brilliant advice and service. Will definitely order with him again. Thank you as... See more
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We placed an order after 17.00 on a Sunday and it was delivered on bank Holiday Monday. Customer services were helpful The delivery guys were really good Well impressed with the service.... See more
Overall the experience went well from ordering to being delivered. The contact from the company was very good and clear. They kept in contact about the date and time of delivery. The delivery driver w... See more
Once ordered had a quick response and kept in contact when order was dispatched. The guys who delivered was brilliant and kept me updated on the time of arrival. The bed is comfy sturdy and spacious f... See more
Company details
About Tender Sleep Furniture
Written by the company
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Contact info
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, United Kingdom
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Think most of these reviews are fake,as…
Think most of these reviews are fake,as my experience has been absolutely shocking ,ordered a bed Tuesday night was told its getting delivered Wednesday......Wednesday comes delivery moved to Thursday, Thursday comes get a phone call its
Getting delivered between 4-6 gets to 2 o clock phone call oh we no longer have the bed you ordered in stock ,we do have one that's £30 dearer tho,to which I'd declined was told they'd get back to me each they obviously didn't ,appalling behaviour from a company that over a 4* rating
August 13, 2026
Unprompted review
From Ordering to delivery all went to plan.
It was easy to place the order. I ordered at 18.00 the divan and materass arrived at 21.30 the following evening. Very helpful delivery people and other staff.
August 12, 2026
Unprompted review
Good product and quality
Good product and quality.
Fast delivery and genuine service.
August 12, 2026
Unprompted review
Ease of Purchase.
Ease of Purchase.. speed of delivery.. quality of bed.. perfect transaction
August 13, 2026
Unprompted review
Everything was amazing I ordered the…
Everything was amazing I ordered the bunk bed and they was delivered the next day and they even put them upstairs for me if I need any more new bed I would definitely use there again
August 10, 2026
Unprompted review
No delivery, no refund
No delivery, no refund
I ordered my bed. The delivery guy proposed a delivery between 9pm and 11pm. I said no, and that i wanted a delivery in normal working hours. I live in a remote area and i am a pensioner so i did not want people knocking my door late at night. they proposed another delivery, same delivery times. I cancelled the order. I have messaged the delivery guy (no response) and i have messaged your company directly (no response). I have asked for a refund. I have received no replies. this is appalling customer service.
May 26, 2026
Unprompted review
From placing the order to delivery
From placing the order to delivery, I was happy with the professional customer service of this company. The bed was extremely good value for money, and the delivery drivers carried the bed into quite a small space with ease. Thank you for your brilliant service
August 11, 2026
Unprompted review
Quick delivery
Once ordered had a quick response and kept in contact when order was dispatched. The guys who delivered was brilliant and kept me updated on the time of arrival. The bed is comfy sturdy and spacious for what I need. Ordered the plush velvet grey king size with chesterfield headboard and mattress. Excellent price.
August 11, 2026
Unprompted review
I paid for a bed with mattress and…
I paid for a bed with mattress and headboard I didn’t receive the headboard I have been fighting for them to send me one out as they took my money I’ve messaged numerous different people going around in circles csnt get through on the phone just rings they have been blanking me I woouldnt recommend this company as they take your money then fob you off they are trading under different numbers and names avoid them
August 10, 2026
Unprompted review
Delivery was frustrating
Delivery was frustrating, as the time kept changing from the original 4 pm slot and was eventually suggested for 1 am, which I declined. The bed arrived the following day at around 5:30 pm instead of the agreed 2–4 pm slot.I was also unhappy that the driver wanted payment in cash before bringing the bed inside. However, the bed itself is very comfortable, especially the sprung mattress.
August 4, 2026
Unprompted review
Fab service nothing was a bother
August 10, 2026
Unprompted review
I just received my bed
I just received my bed and I’m really happy with it. The build quality is solid and it looks great. The orthopedic mattress in particular is top-notch — very comfortable and gives great support. Highly recommend this seller. Great job!
August 10, 2026
Unprompted review
Very helpful staff
Very helpful staff, advised on all the different mattresses, very happy with the divan bed. Good value for money.
August 8, 2026
Unprompted review
Ordered Saturday morning delivered
Ordered Saturday morning delivered , Saturday afternoon, can not fault service .
August 8, 2026
I ordered a bed on and it was delivered…
I ordered a bed on and it was delivered the same day, amazing service. Also kept me informed of when they were arriving and how far they were away. The bed was for someone else and they love it. Excellent service and excellent value for money.
August 8, 2026
The communication was poor
The communication was poor. Never bothered to tell me delivery time. I had to WhatsApp multiple time to find out when tge beds and matresses would be delivered. Then kept delaying the delivery time. Again never bothered to inform- I had to WhatsApp multiple time. Finally delivered 1 day later and at 11.30 PM!
August 8, 2026
Brought to my home earlier than planned…
Brought to my home earlier than planned which is nice, bed is very comfy and delivery drivers were very nice
August 8, 2026
Unprompted review
Great company
Wow, what a company ordered in the morning was arranged for delivery that day added an extra item on for me that I asked for even after I’d put my order through highly recommend
August 8, 2026
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