Tennessee Wholesale Nursery Reviews 

1,963
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 714 reviews, reviewers had a great experience with this company. Customers consistently praise the wonderful selection of healthy trees and plants, noting that items arrive carefully packaged and often include generous extra quantities. People find the online store incredibly easy to navigate, making it simple to choose items and enjoy affordable pricing across the entire catalog. However, some customers also noted issues with shipping delays, mentioning that orders took much longer than initially expected to be delivered. A few people also shared frustrating experiences regarding plants arriving in poor condition, damaged, or significantly smaller than advertised product sizes.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that many items arrive in excellent shape with... See more

Order

Users describe positive interactions with order, highlighting the ease of placing purchases and receiving... See more

Quality

Customers had positive experiences with quality, often noting that orders arrived in excellent shape,... See more

Website

Clients share satisfaction and positive opinions on website experiences, noting that the platform is easy to... See more

Price

People report positive experiences with price, highlighting amazing deals and reasonable costs across a large... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The moss looks good, with minimal packaging, which I appreciate. But the AI customer service has some glitches: this tests patience all around. As long as we can learn from it & aim for higher ground.... See more

Company replied

Rated 4 out of 5 stars

I purchased 50 bare root cypress. They arrived one month to the day from when I ordered them. I received double the amount I ordered and all trees looked very healthy with the majority starting to bud... See more

Company replied

Rated 4 out of 5 stars

My plants have been in the ground for less than a week but a they are already sprouting new leaves and showing signs of being healthy and ready to thrive. The only drawback was the delivery timeline w... See more

Company replied

Rated 5 out of 5 stars

My experience was great! Their website is straightforward, easy to navigate, and gave me a lot of helpful information about the plantings I need for my yard. I ordered one plant first to check the qua... See more

Company replied


Company details

  1. Wholesale Plant Nursery

Written by the company

61 year-old Nursery: trees, shrubs, perennials, moss, ferns and natives at online-low grower prices. Ships to all states.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.2

All reviews

(1,963)

690 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything arrived on time and tidy

Everything arrived on time and tidy. I planted 25 trees the very day I got them. We will see from here how many of them survive.

January 12, 2026
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Reply from Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

Rated 5 out of 5 stars

Our plants always arrive packaged with…

Our plants always arrive packaged with special care. Last year we ordered 50 Wax Leaf Privits before Thanksgiving. We are now anxiously waiting for them to flourish. We ordered 25 more last month. We are very happy with them.

January 15, 2026
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Reply from Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

Rated 2 out of 5 stars

I have not neceived any product or…

I have not neceived any product or notification as to potential delivery date. But you (like most companies) want to be evaluated for having an electronic service in which I placed an order (unserviced in any way until now).

January 14, 2026
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Reply from Tennessee Wholesale Nursery

Thank you for your feedback. We understand automated review requests can sometimes arrive before customers have had an opportunity to receive or evaluate their orders. However, USPS tracking shows your order was delivered in your mailbox in Ann Arbor, Michigan, on April 28, 2026, at 4:46 PM. We also send email updates throughout the fulfillment process, including shipping notifications with tracking information.

If your experience was better than expected once your order arrived, we hope you'll consider updating your review. As a small, family-owned nursery, reviews have a meaningful impact on our business.

– Bailey
Tennessee Wholesale Nursery

Rated 5 out of 5 stars

Great plants in bulk

Great plants in bulk - super value

January 12, 2026
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Reply from Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

Rated 5 out of 5 stars

Nice

Fast delivery, packaged well & great product

January 12, 2026
Tennessee Wholesale Nursery logo

Reply from Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

Rated 1 out of 5 stars

I have not received my order

I have not received my order. So far, I'd say your services are very poor.

January 5, 2026
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Reply from Tennessee Wholesale Nursery

Thank you for your feedback. According to the carrier's delivery records, your order was delivered and handed directly to the customer in Richards, Texas, on March 9 at 1:07 PM. We also send email updates throughout the fulfillment process, including shipping notifications with tracking information.

If your order was received after this review was posted, we hope you'll consider updating it. As a small, family-owned nursery, reviews have a meaningful impact on our business.

– Bailey
Tennessee Wholesale Nursery

Rated 5 out of 5 stars

Very good customer support

Very good customer support! I'll order again! They have a large selection at very reasonable prices!

January 4, 2026
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Reply from Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

Rated 5 out of 5 stars

I just made my first purchase at your…

I just made my first purchase at your nursery, and I could not be happier! The seedlings that we received were all in great shape and exceeded our expectations. We will be putting in an additional order soon with future orders to keep coming. The shipping was fast and everything arrived in great shape. Thanks again for fulfilling our order!

January 3, 2026
Tennessee Wholesale Nursery logo

Reply from Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

Rated 1 out of 5 stars

Overl Terrible Experience

Called customer service to ask if my tree order could be held back and sent out on a specific date so I would have the time needed to plant the tress. Customer service said that was no issues with that. I placed an order for qty 27 3-4 ft cedar trees Dec 29th with a shipping date promised of Jan 5th. On Jan 7 I emailed to ask for my shipping information and said they would provided it. Never received it. I was told it would ship out that day and a rush was out in. Delivery was suppose to be that Friday. Trees never showed up. It took over another week of me emailing them to get a shipping date. I received the order and the bundle if trees were in a box that was 32" long. None of the trees were even close to 3' tall they ranged in size of 12" to 30" tall. They were severely undersized for what was advertised as a 3-4' tree. Also, during this whole process prior to placing my order i received and email with a coupon code to receive 5 or 10 percent off my order. I went to place the order and no where on their website allows you to use a coupon code. I emailed customer service and they stated that my coupon code wasn't valid on their website and that I should have bought the trees from another website that wasn't even the same website. Needless to say, I will never buy from them again.

December 29, 2025
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Reply from Tennessee Wholesale Nursery

We're sorry to hear your experience did not meet your expectations. During peak shipping seasons, processing times can occasionally extend beyond initial estimates due to order volume. We also send email updates throughout the fulfillment process, including shipping notifications with tracking information.

Our trees are graded by height before shipping while dormant. Because bare-root trees are hand harvested, slight variations in height can occur, but they are intended to meet the ordered size grade. We appreciate your feedback regarding your shipping experience, communication, and coupon concerns, and we will share your comments with our team as we continue improving our processes.

– Bailey
Tennessee Wholesale Nursery

Rated 1 out of 5 stars

Stay Away

First, I have been a Christmas tree farmer for 44 years. I have worked 32 years in timber management for the U.S. Forest Service, Cherokee N. F. I ordered 250 12" to 18" Virginia pine. I received 30" to 44" trees with absolutely no roots other than some one inch stubs. I asked for a refund and was ignored, as management said they would do well. I threw most away before I went to the farm. I knew none would live, so I planted a few and threw the rest away in the field. Ninety percent of the few I planted are already brown. Bottom line: they have $400 of my money and I have NOTHING. I would say look elsewhere for your plants.

December 18, 2025
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Reply from Tennessee Wholesale Nursery

We're sorry to hear you were disappointed with your order. Bare-root pine seedlings naturally have fewer feeder roots because many fine roots remain in the field during harvesting and regenerate after planting. Seedlings are graded by height before shipping, and root structure can vary by species and growing conditions.

Our wholesale orders are covered by our 100% Live Arrival Guarantee, and every shipment includes a QR code with planting instructions. After planting, establishment depends on factors such as soil conditions, weather, watering, drainage, planting depth, and transplant shock. We appreciate your many years of forestry experience and your feedback.

– Bailey
Tennessee Wholesale Nursery

Rated 5 out of 5 stars

Great value

Plants arrived. Excellent root balls and easy to plant.

December 9, 2025
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Reply from Tennessee Wholesale Nursery

Thank you so much for giving us a try! 🌱

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