The moss looks good, with minimal packaging, which I appreciate. But the AI customer service has some glitches: this tests patience all around. As long as we can learn from it & aim for higher ground.... See more
Company replied
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61 year-old Nursery: trees, shrubs, perennials, moss, ferns and natives at online-low grower prices. Ships to all states.
Tennessee 108 12845, 37301, Altamont, United States
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Replied to 100% of negative reviews
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I didn't read the description carefully. It was wayyyyy more moss than I expected. Still, it supported a lot of my projects. Very strong, very healthy moss. Very resilient too.

Reply from Tennessee Wholesale Nursery
You did what you said you would do, on time, with what appears to be a good product.

Reply from Tennessee Wholesale Nursery
I ordered 3-4 foot apricot trees. Def not like the picture. They were 2 foot stems. The blackberry bushes I bought were taller.

Reply from Tennessee Wholesale Nursery
My order was shipped timely and arrived in good condition, as expected.

Reply from Tennessee Wholesale Nursery
My walnut trees were delivered yesterday and I planted half of them today. They looked to be healthy and in good condition and were delivered on time.

Reply from Tennessee Wholesale Nursery
They scammed me. They cancelled my order (their choice) and did not refund the full purchase price.

Reply from Tennessee Wholesale Nursery
The company runs two websites. Tennessee nursery, and Tennessee wholesale nursery. One website has 5 days to file for issues with your order the other has 24 hours. Ordered 100 trees and when they arrived they mostly looked dead with very few showing green. This was slightly alarming as they were cedars which were evergreens. Followed soaking instructions and did scratch tests like they wanted and attempted to contact customer service about the order where I was kindly told that since I was attempting to inform them a few hours beyond the 24 hour window, that nothing could be done. It’s now been several weeks and the trees, which I did go ahead and plant just to see if any would live, are still dead. Out of the 100 I ordered maybe 18 total actually show any signs of life. Overall wouldn’t recommend buying from this company. Also I will not respond to any replies this company has about how this review must be wrong and they have this that or the other evidence to prove it, wasted my time with dead trees and then sent a survey email. LMAO HERE YA GO NERDS!

Reply from Tennessee Wholesale Nursery
I was very pleased with my Virginia creepers! They all leaft out and your company sent me several more than I ordered just in case which was really kind ! Thank you very much and I look forward to seeing how quickly my vines takeoff and in the fall, turn their beautiful colors ! Thank you again !

Reply from Tennessee Wholesale Nursery
Easy to order a package of the same tree at a great price and the trees received are very healthy!!!

Reply from Tennessee Wholesale Nursery
Trees arrived in great condition and on time.

Reply from Tennessee Wholesale Nursery
Purchase 25 mullberry seedlings. Growing well. Thank you for your great service

Reply from Tennessee Wholesale Nursery
The customer service was good when I wanted to change my order. Plants came when promised and were wrapped well to preserve root moisture. Plants appear healthy and a good value. Hopefully they survive as we are planting PA woodlands to enhance our hunting property. We were very pleased with the root health and the quality of your products. I would’ve given a five but the delivery was not smooth. I happened to be off the day of delivery but if I wasn’t, UPS wouldn’t have delivered. I was dealing with a pet emergency and wasn’t sure I’d be able to be home for the delivery window. I called to see if I could get a waiver for the signature, and explained my dog’s situation, and that I might need to take him to the vet during the given time window. The operator at the nursery told me that anything over $250? requires a signature and was told to call UPS and maybe they’d waive the signature. She acknowledged my predicament, but didn’t tell me who had the ability to waive the signature. I would’ve gladly assumed all risk of theft as I was in a spot. I therefore thought it was a UPS policy. I did call UPS and was told by them that the seller requires a signature. So who’s policy is it? I still don’t know. Talking to the delivery driver he mentioned UPS my choice but from i saw, the electronic signature was not available because the seller requires a signature. I would have gladly assumed all risk as I had a dying pet I was dealing with. I’m not sure how to avoid this other than to always make sure my order is below the minimum which won’t help your business. I can’t take days off to accept delivery and don’t plan on driving to the UPS warehouse for failure of delivery notices. If this can be worked out, I will definitely order again as we have a lot of acreage to enhance.

Reply from Tennessee Wholesale Nursery
I can't figure out the price of and your stupid program want let me say kitty willows and how many of what I bought. Black willow? How many?

Reply from Tennessee Wholesale Nursery
I paid 63 dollars for 25 plants and the day they arrived and I looked for planting instructions they cost 42 dollars. Hmmmmm.
Sad day for me
Running cedar were healthy. Blue bells were shall see how many sprout ....
Update... running cedar died within a day. Learned after the fact that you should never try and replant them. It doesn't work based on experts.
Bluebells.. meh. Had better luck starting my own from seeds
Thanks for the reply 6 months later. I got pretty much the same reply when I tried customer service email. I got a reply that said their pricing fluctuates.sorry.
Never again

Reply from Tennessee Wholesale Nursery
Nothing wrong other than no product delivered. The survey is too soon. Have a nice day.

Reply from Tennessee Wholesale Nursery
My eastern red cedar trees were delivered promptly and in excellent condition. I will definitely be ordering more varieties in the future

Reply from Tennessee Wholesale Nursery
super easy to navigate helpful tips on planting

Reply from Tennessee Wholesale Nursery
The website is easy to follow and informative. The payment and shipping was fast and simple. The product arrived timely and in good quality. Trillium bulbs are a speciality item and I was well pleased with the packaging and quality of product.

Reply from Tennessee Wholesale Nursery
The walnut trees were sent promptly and in good condition. TN wholesale nursery honored my tax exemption certificate without question. The trees have been planted and look good

Reply from Tennessee Wholesale Nursery
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