Celebration of 18th Birthday. Had 20% off game and drinks ordered online. Unfortunately we wanted food and because didn't book it online, was charged full price, which was a disappointment. Food wa... See more
Company replied
Location
Switch locationUnit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY Chester, GB
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See what reviewers are saying
Great atmosphere, the kids absolutely loved it and, with special offers, wasn't too out of our price range!! Friendly staff, clean, OK prices on drinks. Great experience!!
Company replied
Just one problem this time. On arrival we were told to use alley no 3. We had our grandsons with us and they use the optional side barriers for their bowling. It wasn't until the 3rd bowl for the boys... See more
Company replied
We had a great family day out bowling and there Is plenty to do however the game kept stopping as there were too many balls on each stand apparently. I feel it isn't our job to be arranging the balls... See more
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Company details
Written by the company
Tenpin Chester is easy reach from Chester city centre, Wrexham, Hawarden and across North Wales and Cheshire. With modern bowling lanes and lane lighting, we’re a great shout for families, groups and anyone after a fun night out in the North West. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Chester, sorted.
Contact info
Unit 5B & 6, Chester Retail Park, Old Seals Way, Chester, CH1 4RY, Chester, United Kingdom
- 0333 034 6100
4.4
Excellent
121 reviews
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Tenpin Chester
Great location. Lots of things to do on site, like arcade, bowling, laser tag, karaoke rooms, escape rooms and food and drink. We spent a good few hours there and it was very clean considering how busy it was. Staff were friendly. Will definitely be visiting again soon
February 7, 2026
Reply from Tenpin - Chester
Hi Jess, what an amazing 5* review of Tenpin Chester! It is brilliant to see you had so much fun on your recent visit and got to see so many of the fab activities we have on offer like laser tag, karaoke and arcades and we can't wait to welcome you back soon! Best wishes - Mel
Was ok and staff were good.
February 1, 2026
Reply from Tenpin - Chester
Hi there,
Thank you for your 3* review at Tenpin Chester! We are delighted you've had a great time whilst on your recent visit to us. We hope to welcome you back again for hopefully a 5* experience next time. Best wishes- Steph
It was absolutely freezing inside
It was absolutely freezing inside. Was sitting with my coat on
January 31, 2026
Reply from Tenpin - Chester
Hi Leeann.
We're so sorry the temperature was uncomfortably cold during your visit. We appreciate your feedback and will look into this right away. Best wishes - Clare
We had a fantastic night as always
We had a fantastic night as always! Staff always friendly and helpful and, as always, great value too!
February 3, 2026
Reply from Tenpin - Chester
Hi Dale, thank you so much for rating Tenpin Chester an amazing 5 stars! It's great to hear that you had a fantastic night and the team had a positive impact on your visit. Hope to see you again for another brilliant time.
Take care,
Kirsty
Great visit again We cannot keep away!
Great visit again Helpful staff and always enjoy a fun night especially on the tenpin and usually end the evening on the amusement arcade
Really good place for families we were pleased to see youngsters maybe 5 years old being encouraged to play
January 22, 2026
Reply from Tenpin - Chester
Hello, thank you for the lovely 5* review! We're so glad you had a great time visiting Tenpin Chester and that you enjoyed the bowling and arcades. We look forward to welcoming you back again soon! Best wishes - Adelaide
Security staff were very rude
Security staff were very rude.
Security made myself and my residents feel incredibly uncomfortable following us both around the facility.
Had to ask the Security staff to back away from us multiple times as my client started to get agitated.
What was meant to be a fun afternoon out for my ladies with learning disabilities turned into them withdrawing and shutting down after the Security was following us around.
January 24, 2026
Reply from Tenpin - Chester
Hi Natahsa, thank you for taking the time to leave a review of your recent experience. We're very sorry to hear that the security staff's behavior made you and your residents feel uncomfortable, especially during what was intended to be a fun outing. We appreciate you bringing this to our attention. Please send us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Chester' and include the details of your visit so that this can be investigated further and discussed with you. We hope to have an opportunity to welcome you back soon for a better experience! Best Wishes - Rosie
Quick and efficient and made an…
Quick and efficient and made an enjoyable experience for my kids
January 29, 2026
Reply from Tenpin - Chester
Hello Ceri,
Thank you for taking the time to rate Tenpin Chester 5 stars. We are delighted that you found the venue quick and efficient and that the experience was enjoyable for everyone. We hope to welcome you back again soon. All the best ~ Laura
Reply from Tenpin - Chester
Hi Philip, thank you for reviewing Tenpin Chester! We're delighted to hear that you enjoyed the service and facilities, but are sorry that you didn't enjoy the food. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Amazing service from the tenpin team
Amazing service from the tenpin team. I payed for 2 games of bowling with my young family. It turned out that 1 game was enough before they were getting distracted. The team in Chester were really helpful and refunded us the 2nd game. Will definitely be back
January 17, 2026
Reply from Tenpin - Chester
Hi there,
Thank you for your fantastic 5* review at Tenpin Chester! We are delighted you've had such a great time whilst on your recent visit to us. It's lovely to hear you found the staff to be so helpful and friendly. We look forward to welcoming you back again very soon! Best wishes- Steph
Bar service was pretty poor
Bar service was pretty poor. They didnt say a single word to me when serving me. Didnt tell me how much the transaction was, just brandished the card machine at me and looked away. Not very welcoming.
January 17, 2026
Reply from Tenpin - Chester
Hi Callum, thank you for taking the time to review Tenpin Chester! We're sorry to hear that the bar service had not been as enjoyable as we'd have hoped and that you hadn't felt welcomed. We will ensure your feedback is passed onto our team to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Chester'. We hope to see you again for a better experience! Best wishes - Adelaide
Helpful and friendly
January 10, 2026
Reply from Tenpin - Chester
Hi there, thanks for leaving Tenpin Chester a lovely 4* rating and review! We're so pleased to hear that you had a helpful and friendly visit and we greatly appreciate you letting us know how we did! We look forward to seeing you again soon! Best Wishes - Rosie
Not enough space
Spaces with benches are not designed for 6 people in winter. There should be hangers for coats. Also food and drink is not safe on them little tables when we were with kids. Deal with pizza is not worth the money. It’s only a little pizza for two kids to share. Staff was not bothered with anything at all. It’s not worth the price.
January 6, 2026
Reply from Tenpin - Chester
Hello, Thank you for taking your time to leave us a review. We are extremely disappointed to hear that you recent visit to us was not as good as we would have hoped. We will pass your comments onto our team to help us make further improvements. We do hope to see you again soon. Our apologies - Kimberley
Great venue
Great venue, we pre booked and everything was ready for us. Unfortunately the balls got stuck at the end and despite pressing the buzzer and going to the bar twice they forgot us but once they sorted it, it was all good. Everywhere was clean and staff were all positive
January 2, 2026
Reply from Tenpin - Chester
Hello, thank you very much for the lovely 4* review of Tenpin Chester! We're glad you enjoyed your experience and that your booking went smoothly. However, we are sorry to hear that the balls got stuck and the wait to resolve the issue. We appreciate your feedback and will ensure all is passed onto the team and in the meantime we very much look forward to welcoming you back again soon! Best wishes - Mel
Reply from Tenpin - Chester
Hi Cherie, thank you for the lovely 5* rating of Tenpin Chester. We are pleased to hear you had a great time and that the staff had a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty
Reply from Tenpin - Chester
Hi there, thank you for leaving a rating for Tepin Chester! We're glad you enjoyed the atmosphere, lane, and arcade! Thank you for your positive feedback; we appreciate it a lot and we can't wait to see you again soon! Best Wishes - Rosie
1st time in Chester an loved how the…
1st time in Chester an loved how the set up was at this bowling an arcade!!! Staff extremely friendly, only down side is that the atm wasn't working!!! Highly recommend
December 18, 2025
Reply from Tenpin - Chester
Hi Kasia,
Thank you for your amazing 5* review at Tenpin Chester! We are delighted you've had such a great time at your recent visit to us, It's great to see you found the staff friendly. We will ensure we pass this across to the correct team to make any future improvements needed- Best wishes- Steph
Kids all enjoyed it but food came and…
Kids all enjoyed it but food came and we never got adult meals when i asked they said well youll have to have whats there, other than that we enjoyed it and we will come again
December 16, 2025
Reply from Tenpin - Chester
Hello there, thank you for taking your time to leave us a great 4* review for our Tenpin in Chester! We will pass your comments onto our team to help us gain that final star. We do hope to see you again very soon. Best Wishes - Kimberley
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