We enjoyed bowling, error from staff when setting names on board took along time to be sorted due to low staffing and long queues, then bumpers did not work so had to be moved to another lane. Orde... See more
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Location
Switch locationCrosspoint Business Park, Olivier Way, Coventry, CV2 2SH Coventry, GB
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Fitted 18 of us in as a family at time we wanted. Everyone enjoyed the session, though the noise level was unnecessarily high from all the games
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Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... See more
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We booked it for our son & a few of his friends, he said they had a great time & there was lots to do, they tried laser tag, bowling & then the arcade, when I had any questions staff were really helpf... See more
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Company details
Written by the company
Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.
Contact info
Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, United Kingdom
- 0333 034 6100
3.3
Average
206 reviews
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Me and my sister took my daughter and…
Me and my sister took my daughter and my 2 nieces to the soft play. The staff were rude and not helpful. I think there is far too many children allowed to be in the soft play.
There was also only one person at the bar serving and they had ran out of children’s drinks. This is unacceptable and my daughter and 2 nieces were quite upset and distressed with how many it was.
February 20, 2026
Reply from Tenpin - Coventry
Hello Sophie. We appreciate you taking the time to share your experience. We're sorry to hear that the service and the number of children impacted your visit. We will address your comments regarding staffing levels and drink availability to improve our guests' experiences. We do hope to see you again soon for a much more enjoyable session. Many Thanks - Kimberley
Soooo ridiculously understaffed
Soooo ridiculously understaffed, they have an outstanding set up for sports fans huge screen, big bar darts the list goes on. However it’s managed horrendously. This is no word of a lie I had a booking to play bowling at 12:30 I got in a queue at 12.15 and I did not get seen to u til 12:45 absolutely appalling. I decided to watch the football with a beer whilst the kids did bowling and the arcades and directly infront of the screen there was a kids party table. Now I’m no detective or anything but I would never mix the two. How can you have football fans & kids party’s on tables next to each other. The staff are incredibly slow I ordered a beer to the table which I sat at and it was poured and left behind the bar for almost a whole half of the football just a pure terrible experience and the queues for the bar at one point were probably 10 metres long. The place absolutely needs new management and more staff and I honestly believe it would be a great place for parents to relax and kids to have a great time but at the minute the queue for toys when the kids have collected tickets from the machines is the same queue as when you’ve booked bowling it’s ran terribly.
February 21, 2026
Reply from Tenpin - Coventry
Hello there. We appreciate you taking the time to share your experience. We're sorry to hear about the long wait times and the issues you encountered with the seating arrangements and service speed. We'll address your concerns with our management team and work on improving our staffing and organization to create a better environment for all our guests. We do hope to see you again soon for a much more smoother experience. Many Thanks - Kimberley
Reply from Tenpin - Coventry
Hi Kay, thank you for taking the time to leave a review of Tenpin Coventry. We are sorry to hear about your food. This is not the standards we would usually expect. Your feedback is important to us and we will ensure this is passed on to the correct teams for future improvement. Hope to see you again for a much better experience.
Take care,
Kirsty
Very busy butcwas 1/2 term only one…
Very busy butcwas 1/2 term only one person serving at the bar 15 minutes wait for a drink
February 20, 2026
Reply from Tenpin - Coventry
Hi there,
Thank you for your 3* review at Tenpin Coventry! We are very sorry to hear you've not had a great experience whilst on your recent visit to us. We will ensure this is passed across to the correct team to make any future improvements needed and look forward to welcoming you back again very soon! Best wishes- Steph
It was so busy so we struggled to get…
It was so busy so we struggled to get parked as the car park isn’t suitable now the soft play is open as it’s too small. This and the massive Que meant we were ten minutes late so they had given our lane away. The lady at the desk was so rude and unhelpful. We went to the lane to wait for our go and there wasn’t even anyone on it. We explained this to a different worker and he was so helpful (he is the only reason there are two stars) Then our lane kept breaking. For quite an expensive day out it wasn’t good.
February 19, 2026
Reply from Tenpin - Coventry
Hi Kim, thank you for your feedback regarding your visit to Tenpin Coventry! We regret to hear about the parking issues, the long queue, and the lane allocation issue. We're sorry to hear that you found the desk staff to be unhelpful and that the lane malfunctioned too. We'll address these issues to improve our guest experience. Please feel free to send us an email to customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' and include the details of your visit if you'd like to discuss this further. We hope to welcome you back again soon! Best wishes - Rosie
We came for the new soft play.
We came for the new soft play.. only having booked online had to wait in a queue on arrival for 20 mins!!!
Way too busy and certainly not a big enough soft play for the 170 odd capacity! The toddler had older kids in n out and very rough in there. You need someone monitoring the baby area and stopping the older kids going in!
February 20, 2026
Reply from Tenpin - Coventry
Hi Priti, thank you for your review. We regret that the queue and soft play experience did not meet your expectations. We will share your feedback regarding capacity and supervision with the relevant team for review and improvements. We appreciate your comments and we hope to welcome you back to Tenpin in the future! Best wishes - Rosie
We had pre booked
We had pre booked. Despite this there was a very lengthy queue in order for us to check into the soft play.
When our children went in we were unable to find a seat to spectate and it was extremely over crowded inside the soft play.
February 20, 2026
Reply from Tenpin - Coventry
Hello Eve,
Thank you for taking the time to rate Tenpin Coventry 5 stars. We regret the long queue at check-in and the overcrowded conditions you experienced. We appreciate your feedback and will review our booking and capacity management to improve our guest experience. All the best ~ Laura
Busy
We were booked for 6.30 and were told things were a little behind which is fine. Although a few other lanes were actually empty as the lane we were booked to the family on it were taking a lot longer to complete the game. While waiting near that lane I watched our food be brought over and offered to them. I feel the food should not be brought out untill your actually playing which is why we choose that offer. we had to go and ask to be moved to an empty lane. If this was monitored better it would keep things flowing better that's all.
February 19, 2026
Reply from Tenpin - Coventry
Hello Georgina,
Thank you for taking the time to rate Tenpin Coventry 3 stars. We appreciate you taking the time to share your experience. We're sorry for the delay and the mix-up with your food. We'll review our lane management and food service procedures to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention. All the best ~ Laura
Bowling was great, food deal could be better quality
Bowling was great! The pizza that was included as part of the food deal was very substandard quality but no issues with it being a little something.
Suggestion would be for all lanes to have hand sanitisers as pizza fingers and bowling ball finger holes don't make for a great hygiene combination.
February 20, 2026
Reply from Tenpin - Coventry
Hello Mistry,
Thank you for taking the time to rate Tenpin Coventry 4 stars. We're glad you enjoyed bowling! We appreciate your feedback regarding the pizza quality and hygiene. We'll consider your suggestion about hand sanitizers to improve the experience. Thank you for your time! All the best ~ Laura
Don’t book online
I paid twice as much booking online as I would have by just turning up. Disgraceful.
From your reply you clearly didn’t read my review properly.
February 19, 2026
Reply from Tenpin - Coventry
Hello Claire,
Thank you for taking the time to rate Tenpin Coventry 1 stars. We are sorry you were unhappy with the walk in prices. Our prices online are the cheaper prices we offer and walk in prices can be as much a 50p per person more expensive. We hope you enjoyed your visit and appreciate you feedback. All the best ~ Laura
Queues and poor service
Had to queue 25mins past my time slot to get in. No staff available to talk to.
No tables to sit at or out coats/shoes.
Children fighting and swearing.
Left early.
Tried to email them to give feedback but email didn’t work for the soft play.
February 20, 2026
Reply from Tenpin - Coventry
Hello Alicia,
Thank you for taking the time to rate Tenpin Coventry 1 star. We appreciate you taking the time to share your experience. We're sorry your entry was delayed, and there was a lack of seating and supervision. We are sorry you weren't able to enjoy your whole visit. All the best ~ Laura
Food review
We pre booked our experience 1 game with food, the food didn't arrive we asked the staff who said it was being plated, then we asked again and he said it will be 10mins then comes back and tells us that they haven't even received any food order for lane. The food then arrives stone cold and hard. We complained to the manager got our food out to us within 10mins hot and fresh,
February 21, 2026
Reply from Tenpin - Coventry
Hello Ben,
Thank you for taking the time to rate Tenpin Coventry 3 stars. We regret to hear about the issues with your food order and its delayed, cold arrival. We appreciate you bringing this to our attention. We're glad the manager was able to resolve the situation. We'll review your experience to improve our service. All the best ~ Laura
Booking was very easy quite simple and really enjoyable
Booking was very easy quite simple and straightforward to do. We enjoyed ourselves and were shocked at how much it has changed (for the good) as half the family enjoyed the escape room.
I think maybe have more than one till or person(s) asking about bookings on certain days due to length of queue
Other than that spot on and will be booking again soon maybe with more people for bowling
January 17, 2026
Reply from Tenpin - Coventry
Hi Dal, thank you for the brilliant 5* rating and review of Tenpin Coventry, We are thrilled to hear that you had a great time. Your feedback will be passed on for future improvements. We can't wait to welcome you back for another fun time.
Take care,
Kirsty
We went for soft play, darts and pool
We went for soft play, pool and darts. Pool and darts was great, easy enough to get a table and darts was simple to book and play. Soft play however was a nightmare and ruined the experience. It was so busy and noisy in there that my younger one (who is 6 and not exactly timid) wouldn't play in there as it was to loud and busy. Even playing pool it got to much as the noise from the soft play was unbearable at times. I've got 2 young kids so am very used to soft play but I just felt they let way to many in this one.
February 19, 2026
Reply from Tenpin - Coventry
Hi Lauren
We appreciate you taking the time to share your experience. We're glad you enjoyed the pool and darts. We're sorry to hear the soft play area was too crowded and noisy, impacting your visit. We'll review the capacity to improve the environment. Hope to see you back soon. Best wishes - Clare
Law was filthy
Lane was filthy
Waited so long for someone to come and help I did it myself.
Slushy has spilt on the seat and floor so it was really sticky.
Another family 2 aisles down kept walking in the live bowling lanes all the way down to the pins but were not challenged by any staff member despite securing noticing.
It was very distracting as at times they walked into our aisle affecting our game.
February 14, 2026
Reply from Tenpin - Coventry
Hello Beth,
Thank you for taking the time to rate Tenpin Coventry 1 star. We're sorry your lane was not clean and that you had to resolve the issue yourself. We're also concerned about the other family's behavior and will share your feedback with the team for improvements. We do hope we are able to welcome you back again soon and your next visit is a 5 star experience. All the best ~ Laura
Not enough balls in the 8 - 10 weight range.
We were pleased to see new balls but there just wasn't enough of them. It was a very busy day but even so, we only had one of each weight and we had ten players over two lanes. It made it a very slow game.
February 20, 2026
Reply from Tenpin - Coventry
Hello Anne,
Thank you for taking the time to rate Tenpin Coventry 3 stars. We appreciate you bringing the ball availability to our attention. We're sorry that the limited selection slowed down your game, especially with a full group. We hope that the rest of your visit was an enjoyable one and we get to welcome you back again soon. All the best ~ Laura
Good day out loads to do thank you it…
Good day out loads to do thank you it was fun
February 7, 2026
Reply from Tenpin - Coventry
Hi Aileen, thanks for leaving Tenpin Coventry a rating and review! We're so happy to hear that you had a fun day with loads to do! Thank you for your positive feedback; we appreciate you sharing your experience and we hope to welcome you back again soon! Best wishes - Rosie
Service is VERY slow all the time…
Service is VERY slow all the time everytime I go it’s the same should really be sorted by now other then that the establishment is nice just need to work on the customer service side of it.
February 8, 2026
Reply from Tenpin - Coventry
Hi Brandon, thank you for taking the time to leave a review of Tenpin Coventry. We are sorry to hear that wait times were longer than usual and that this has happened previously. Your feedback is important to us and we will ensure this is passed on to the correct teams to review. We do hope to welcome you back again for a much better experience.
Take care,
Kirsty
Short staffed and ridiculous ques
Only one person on the bar and again one person on the tickets counter , we cued for more time than we actually played. Someone who played on our lane was previously sick and no one came to clear it up until asked twice, we got told we had to wait for everyone to be processed in the line before our game could begin which took another 20 minutes.
Wouldn't recommend going spend more time waiting than anything !
February 7, 2026
Reply from Tenpin - Coventry
Hi Chloe, thank you for taking the time to leave a review of Tenpin Coventry. We appreciate your honest feedback and we are sorry that the issues you were faced with, impacted your visit. Your comments will be passed on to the correct teams so that future improvements can be made. Once again, we are sorry for the inconvenience caused and we do hope you will give us another chance in the future.
Take care,
Kirsty
Terrible service, avoid
Terrible service, waited over half a hour to get a drink, staff not bothered. No organisation. Poor experience all around. Also place looks like a building site.
February 7, 2026
Unprompted review
Reply from Tenpin - Coventry
Hi Lawrence, thank you for taking the time to review Tenpin Coventry! We're sorry to hear that you didn't enjoy your recent experience and that there was a delay with your drinks order. We really appreciate your feedback and will ensure this is passed on to be looked into. If you'd like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Coventry'. Best wishes - Adelaide
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