The children had a great time bowling, there was meant to be an allocated party host which we could never find. The children didn’t get there balloon animals either but they enjoyed bowling and tha... See more
Company replied

Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
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The children had a great time bowling, there was meant to be an allocated party host which we could never find. The children didn’t get there balloon animals either but they enjoyed bowling and tha... See more
Company replied
Quick and easy as always, came for bowling and karaoke with a friend. Staff were helpful, friendly and polite, even appreciated the fact they helped fix a broken microphone when we kept coming back to... See more
Company replied
Bowling lanes broke like 3 times, no apology or anything. ordered drinks and they took 20 minutes to come, asked about them after 15 minutes and got rude response from staff. Again, no apologies or an... See more
Company replied
My daughter the birthday girl And her friends had a great time. They loved the balloons Animals , the whole experience was good.
Company replied
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, United Kingdom
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Reply from Tenpin - Croydon
Went to a birthday party for an 8 year old. The kids had great fun

Reply from Tenpin - Croydon
It was nice I just think the whole place needs a deep clean . The place needs a good clean everytime I go in there to eat there these little flys that are so annoying.

Reply from Tenpin - Croydon
We had an excellent time with tenpin and it was really fun with the family and kids.

Reply from Tenpin - Croydon
My daughter the birthday girl And her friends had a great time. They loved the balloons Animals , the whole experience was good.

Reply from Tenpin - Croydon
Bowling lanes broke like 3 times, no apology or anything. ordered drinks and they took 20 minutes to come, asked about them after 15 minutes and got rude response from staff. Again, no apologies or anything. Wont be coming back.

Reply from Tenpin - Croydon
the children had an amazing time. They described it as one of their best trips to date

Reply from Tenpin - Croydon

Reply from Tenpin - Croydon

Reply from Tenpin - Croydon
Lovely day out with the family, most arcade games accept contactless payment but change machine available which also accepts contactless payment. Staff were very professional and polite. Definitely recommend. 👍🏽

Reply from Tenpin - Croydon
We was running late so had to phone the centre to let them know. No issues what so ever with trying to get a later time and they were friendly and welcoming when we turned up

Reply from Tenpin - Croydon
Staff helpful and friendly, clean facilities, nice addition of a table tennis table as well as the pool tables and arcades .

Reply from Tenpin - Croydon
Very happy with the Croydon branch and how they hosted my daughter’s birthday party. Staff were very friendly and helpful . Kids loved the party and the food and the balloons. Would recommend to anyone who’s looking for a great birthday party idea for a decent price.

Reply from Tenpin - Croydon
We preordered some extra food. When I received the pizzas for the kids I went to reception to ask where was my extra food. They replied to me that they have to feed all the party and then give us the extra food ( which it has no sense for me, because I want all the food together, one kids didn’t eat!!!) after we asked 3 more times to the waitresses and they asked me to come back again to the reception to give my reference number. Time passed and we almost finished our session. I asked to speak with the manager. She completely ignored us( even when she was in front of us). She never asked “what’s happen?”. Then I asked to have the refund, because it was too late ( they found out they gave the food to the wrong table). They never apologised. Worst experience ever!

Reply from Tenpin - Croydon
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