It was easy to book. Everyone had fun, we used the arcade and bar while waiting for lanes to become available. They were free by the time of our booking. Went smoothly. Only reason I have not given fu... See more
Company replied
Location
Switch locationValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
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See what reviewers are saying
Upon arrival there was not many people waiting to be served, great customer service at the desk, we were allocated our lane quickly. When it came to ordering drinks, very slow service and the wrong dr... See more
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TENPIN are always a pleasure to book with, they make everything easy, applying offers and discounts, ammending bookings, getting through to customer service online. Its always really easy to speak t... See more
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Service was very quick and effective. Just one thing, when we went to Tenpin Croydon my girlfriend ordered a San Miguel and it tasted wrong. I drank it for her. I wouldn’t downgrade a review for that... See more
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Company details
Written by the company
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Contact info
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, United Kingdom
- 0333 034 6100
4.1
Great
213 reviews
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Broken down everything
Waiting for drinks takes about 15 minutes for cokes machines are all broke shut down
June 17, 2026
Reply from Tenpin - Croydon
Hi Bob, thank you for leaving Tenpin Croydon a rating and review. We are sorry for the delay with your drink order, and we apologise for any inconvenience this caused during your visit. We will ensure that your feedback is shared with the correct teams for future improvements to be made. We hope to welcome you back in the future for a better experience! Best wishes - Rosie
Great afternoon my family had fun
Great afternoon my family had fun. My only complaint is cleanliness. There were used jugs and glasses and litter that needed cleaning but was not done for the whole hour and 45 minutes we were there.
June 10, 2026
Reply from Tenpin - Croydon
Hi Emelia,
Thank you for your lovely 4* review at Tenpin Croydon! It's great to hear you've had such a great time whilst on your recent visit to us. We are very sorry to hear the cleanliness of the venue was not up to standards. We will ensure this is passed across to the correct team to make any future payments needed. We hope to welcome you back again very soon! Best wishes- Steph
Helpful staff and good plays
June 10, 2026
Reply from Tenpin - Croydon
Hi Agnelo
We're delighted you enjoyed your visit and found our team helpful. Thank you! Best wishes - Clare
The people of the bar
The people of the bar, they are very unexperience and can be rude aswell, very bad experience whith them!!
June 10, 2026
Reply from Tenpin - Croydon
Hi there
Thank you for your feedback. We are concerned to hear about your experience and are addressing this with our team. Best wishes - Clare
The karaoke room was really hot and…
The karaoke room was really hot and humid inside. There is no ventilation or AC. Songs are quite limited. Sound quality is quite good but not mindblowing.
June 10, 2026
Reply from Tenpin - Croydon
We appreciate your feedback. We're sorry the room was uncomfortable and song selection limited. We'll address these concerns. Best wishes - Clare
Great place to hang out with the family…
Great place to hang out with the family and children. Lots of activities to do.
However, the place is extremely unsanitary, they are not disinfected at all, the tables we not wiped. The bathroom is filthy and the smell of sewage kept arising in the atmosphere while bowling. Bar area looked clean, but the surfaces were sticky.
I think it is a good idea to implement some hand sanitizer stations around.
I no longer visit, as often I could, because I feel like the environment is filled with bacteria. But it is a very nice place to take the family.
The location is perfect for me, the booking process was smooth and easy. The guy that served us drinks was very helpful and polite.
Also, it's a great idea to give staff name tags.
June 10, 2026
Reply from Tenpin - Croydon
Hello there, Thank you for taking your time to leave us a 4* review for our Tenpin at Croydon! We are so pleased to hear that you enjoyed our facilities and were pleased with the activities that we have available. However, we are disappointed to hear that you found our location untidy during your visit. We will pass your thoughts and suggestions onto our team. We do hope to see you again vert soon. Many Thanks - Kimberley
I took my son with a group of friends…
I took my son with a group of friends for his birthday. The place is grubby with rubbish on the floor, uncleared and sticky tables. The food isn’t very appealing but edible. They had fun doing the bowling and the selfie camera was fun.
June 10, 2026
Reply from Tenpin - Croydon
Hello Kerry
Thank you for taking the time to rate Tenpin Croydon 2 stars. We appreciate your feedback regarding your son's birthday visit. We're sorry to hear about the cleanliness issues and food quality. We are addressing these concerns to improve our guest experience. We're glad the bowling and selfie camera were fun. We look forward to welcoming you back again soon and hope that your next visit is a 5 star experience. All the best ~ Laura
Kind and understanding workers!!
Quick and easy as always, came for bowling and karaoke with a friend. Staff were helpful, friendly and polite, even appreciated the fact they helped fix a broken microphone when we kept coming back to return it, explaining we didn’t mind sharing the one. Big thanks!
June 10, 2026
Reply from Tenpin - Croydon
Hi there,
Thank you for your fantastic 5* review at Tenpin Croydon! It's great to hear you've had such a great time whilst on your recent visit to us. We are delighted that you found the staff so friendly, We will ensure this is passed across to the correct team and look forward to welcoming you back again very soon! Best wishes- Steph
Fun Family Activity
It was a brilliant afternoon with family. Great venue, free parking, no longer need to wear bowling shoes, just bring your trainers but no flip flops. Definitely recommend this venue. Will be back for my birthday 22 June. 🎉
June 7, 2026
Reply from Tenpin - Croydon
Hi there,
Thank you for your fantastic 5* review at Tenpin Croydon! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Reply from Tenpin - Croydon
Hi Andrew
We are happy to hear that you found us to be good value for money. We appreciate the 5* rating. Best wishes - Clare
Fun day out bowling and in the arcade.
Fun day out bowling and in the arcade.
Friendly staff and booking process easy!
June 3, 2026
Reply from Tenpin - Croydon
Hi Melissa, thank you for the excellent 5* review for Tenpin Croydon! We're so pleased to hear that you had a fun day out and that you found it easy to book. We look forward to welcoming you back again soon! Best wishes - Adelaide
Great staff
Great staff, food was good and came on time. Lane was ready when we got there.
June 3, 2026
Reply from Tenpin - Croydon
Hi there
We're so glad you enjoyed your visit! It's wonderful to hear our staff and food met your expectations. We hope to see you again soon! Best wishes - Clare
Staff were really friendly and helpful
Staff were really friendly and helpful. Our Year 6 children had a great time!
June 3, 2026
Reply from Tenpin - Croydon
Hello Kelly, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Croydon. We are thrilled to hear that the children enjoyed it too! We do hope to see you again very soon. Best Wishes - Kimberley
Reply from Tenpin - Croydon
Hello there, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that your family had a great time with us! We do hope to see you again very soon. Many Thanks - Kimberley
Nice event - Short of staff!
Nice event - short of staff!
1). Food was basic but ran out of salt & Ketchup?
2). 15-20 mins queue for drinks one 1 person serving.
June 3, 2026
Reply from Tenpin - Croydon
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Croydon. We are pleased to hear that you enjoyed the event but found us short staffed. We will pass your feedback onto our team to help us gain those final stars. We do hope to see you again very soon. Many Thanks - Kimberley
Reply from Tenpin - Croydon
Hi Debbie,
Thank you for your fabulous 5* review at Tenpin Croydon! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great Family Fun for All Ages
Had a great time with family for a birthday celebration.
Easy pre-booking and payment, staff were polite and ample parking.
May 30, 2026
Reply from Tenpin - Croydon
Hi Tony, thank you for the lovely 4* review of Tenpin Croydon! We are so pleased you had a great time and found our booking process easy and we very much look forward to welcoming you back again soon! Best wishes - Mel
The Brownies had a great time bowling.
The Brownies had a great time bowling.
It was very quick to get started and get the girls settled into bowling. Which is always a help to the leaders. Will do it again.
May 27, 2026
Reply from Tenpin - Croydon
Hi Jane, thank you for the excellent 5* review for Tenpin Croydon! We're so glad to hear that you were able to quickly begin your games and that everyone had a great time bowling. We hope to welcome you back again soon! Best wishes - Adelaide
Reply from Tenpin - Croydon
Hi Tania, thank you for the 5* review for Tenpin Croydon! We are delighted to hear that you had a fun visit and we look forward to seeing you again soon! Best wishes - Adelaide
Amazing staff and easy to book lanes…
Amazing staff and easy to book lanes for the bowling. My son loves it and we always feel welcome by the staff.
May 20, 2026
Reply from Tenpin - Croydon
Hi Judith, thank you so much for rating Tenpin Croydon 5*! We really appreciate this lovely feedback on staff and glad to hear you found the booking process to be straight forward. We hope to see you and your son back again soon for another 5* experience! Best wishes, Jade
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