It was easy to book. Everyone had fun, we used the arcade and bar while waiting for lanes to become available. They were free by the time of our booking. Went smoothly. Only reason I have not given fu... See more
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Location
Switch locationValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
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Upon arrival there was not many people waiting to be served, great customer service at the desk, we were allocated our lane quickly. When it came to ordering drinks, very slow service and the wrong dr... See more
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TENPIN are always a pleasure to book with, they make everything easy, applying offers and discounts, ammending bookings, getting through to customer service online. Its always really easy to speak t... See more
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Service was very quick and effective. Just one thing, when we went to Tenpin Croydon my girlfriend ordered a San Miguel and it tasted wrong. I drank it for her. I wouldn’t downgrade a review for that... See more
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Company details
Written by the company
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Contact info
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, United Kingdom
- 0333 034 6100
4.1
Great
213 reviews
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Good for bowling but the extras were disappointing.
The children had a great time bowling, there was meant to be an allocated party host which we could never find.
The children didn’t get there balloon animals either but they enjoyed bowling and that was the main thing.
We did have to keep asking for juice refills and for the kids ice creams, these were then brought out as they started doing singing and dancing so most melted.
May 16, 2026
Reply from Tenpin - Croydon
Hi Rachael, thank you so much for taking the time to leave a review of Tenpin Croydon! We are very sorry to hear that some of the party was not as enjoyable as we would have hoped and that the children's drinks and ice creams were not served at convenient times with you also having to ask! Please know that your feedback is really important to us and all we will sent to our management team to make them aware and put improvements in place! In the meantime, we really hope this will not deter your from visiting us in the future and we hope to welcome you back again soon! Best wishes - Mel
5 Stars
I went with my 4 year old daughter who had a show at nursery over run which meant I would be 1hr late. I called the venue who were very accommodating to change it.
I also gave this review 5* because the half price drinks were an added bonus and it was a nice, modern set up
May 19, 2026
Reply from Tenpin - Croydon
Hi Calum, thank you for the amazing 5* rating of Tenpin Croydon. We're so pleased to hear that the team were able to accommodate your booking despite the changes that needed to be made. We appreciate your kind feedback!
Take care,
Kirsty
Children party’s
All the stuff it was amazing, the make a great job, the children love the place & the party!
May 20, 2026
Reply from Tenpin - Croydon
Hi Florinela,
Thank you for your lovely 5* review at Tenpin Croydon! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly at the venue, we will ensure this is passed across to the correct team. Best wishes- Steph
Kareoke
After bowling, for our little girls 9th birthday we chose to hire a kareoke booth to continue the celebratrions. While our 2, 4 and 9 year old girls was singing and enjoying themselves a group of young, street kids, started to kick the door of the booth continuoulsy. It ruined the whole experience and terrified my little girls. I came out to find secuirity to help us in this situation, security would not help at all and told me he had a similar situation recently and couldnt intervene. My children was traumatised and it spoilt our whole celebration. Disgusted with how it was handled.
May 20, 2026
Reply from Tenpin - Croydon
Hello Charleigh, Thank you for taking your time to leave us some feedback from your recent visit to us. We are extremely disappointed to hear what happened during your recent visit with us. If you would like to discuss this further with us, please don't hesitate to reach out to us via customer.feedback@tenpin.co.uk. Our apologies - Kimberley
Reply from Tenpin - Croydon
Hello Lisa, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a great time at our Tenpin in Croydon, celebrating your brothers birthday. We do hope to see you again very soon. Many Thanks - Kimberley
My daughter had a amazing time on her…
My daughter had a amazing time on her birthday party and the lady who took care of them she was amazing and very nice
May 13, 2026
Reply from Tenpin - Croydon
Hi Gabriela, thank you for leaving Tenpin Croydon a wonderful 5* rating. We are so pleased your daughter had an amazing birthday party with us and that our staff had a positive impact on your visit. We hope to welcome you back again soon for another great time. Best wishes - Kaylee
Reply from Tenpin - Croydon
Hi Alayna, thank you for the 5* review! We're so pleased to hear that you had a great experience at Tenpin Croydon, and we can't wait to see you back again soon! Best wishes - Adelaide
Reply from Tenpin - Croydon
Hello Susie,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We're happy to hear that our service met your son's needs so well. Thank you for sharing your positive experience with us; it means a lot. All the best ~ Laura
Very crowded but on the whole it was an…
Very crowded but on the whole it was an enjoyable time.
May 6, 2026
Reply from Tenpin - Croydon
Hi Lorna, thank you for rating Tenpin Croydon 4*! We appreciate this feedback and glad you had an enjoyable time overall. We hope to welcome you back soon for hopefully a 5* experience next time! Best wishes, Jade
The environment
The environment, the atmosphere was warm and welcoming, we were also able to watch the Arsenal games while bowling.
May 6, 2026
Reply from Tenpin - Croydon
Hi Motunrade, thank you so much for the amazing 5* review of Tenpin Croydon! We are so pleased to hear you felt welcome and enjoyed your visit and was also able to watch Arsenal play! Sounds like a fab night was had and we hope to see you again soon! Best wishes - Mel
It was a very straighforward booking…
It was a very straighforward booking and overall a great experience
May 6, 2026
Reply from Tenpin - Croydon
Hi Joy, thank you for the excellent 5* review of Tenpin Croydon! It is fab to see you found our booking process easy and had a great experience and we can't wait to see you again soon! Best wishes - Mel
Lovely afternoon spent with the kids…
Lovely afternoon spent with the kids bowling, playing pool and enjoying the arcade games. Friendly and welcoming staff.
May 6, 2026
Reply from Tenpin - Croydon
Hello, thank you very much for the wonderful 5* review of Tenpin Croydon! We are thrilled to see that such a fun time was had trying all of the fab activities we have on offer and we very much hope to see you all again soon for another great day out! Best wishes - Mel
11 Year Old party
This was a great day for my son and 13 of his friends. Lasted 2 hours, good games and competition. The food could hace been better, but overall good value for money.
May 6, 2026
Reply from Tenpin - Croydon
Hi Chantelle, thank you for taking the time to leave a review of Tenpin Croydon! We are so happy you had a great time celebrating your son's 13th birthday! We also take on board all of your feedback which we will be sure to pass onto the team for future improvements and in the meantime, we hope to welcome you back again soon! Best wishes - Mel
Reply from Tenpin - Croydon
Hello Soma,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We're happy to hear that everything was good. Thank you for your positive feedback; we appreciate it! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Kids karaoke party
We went for a kids karaoke party. The party package was excellent value for money,room was clean and staff helpful showing how to use the screen.
Contact before the event was a bit slow and I had to call up 3 times to try and arrange deposit payment,as the system was down,hence the four stars rather than 5. As a suggestion, it would be nice to have a separate food area rather that eating in the room as it is quite small but just a minor point as everyone enjoyed it!
May 2, 2026
Reply from Tenpin - Croydon
Hello Han,
Thank you for taking the time to rate Tenpin Croydon 4 stars. We're glad you enjoyed the karaoke party and found the package good value. We appreciate your feedback regarding the deposit payment process and the room layout. We'll review our booking system and consider a separate food area to improve the experience. All the best ~ Laura
Terrible management
When there was a problem with them being unable to find confirmation of payment- despite us having confirmation and despite calling up the head office who again gave confirmation that we had paid- the staff members would not let us bowl. I was at the alley with a large group if children. I then asked multiple times during the four hours that I was there to speak to the manager- who was on a call every time I asked. I left my number for the manager to call, however, obviously she did not. The manager's name is Ari according to the staff members.
May 6, 2026
Reply from Tenpin - Croydon
Hello Amy,
Thank you for taking the time to rate Tenpin Croydon 1 stars. We appreciate your feedback. We're sorry you experienced payment confirmation issues and were unable to bowl with your group. We regret that you couldn't speak with the manager. We would like the opportunity to look into this further, please could you email you experience to customer.feedback@tenpin.co.uk so we can conduct a full investigation. All the best ~ Laura
Guide puting
We took a large group - they were quickly sorted onto lanes and no problems during the evening.
April 24, 2026
Reply from Tenpin - Croydon
Hi Ruth,
Thank you for your fantastic 5* review at Tenpin Croydon! We are delighted you've had such great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Had fun n laughter with my friend.
Had fun n laughter with my friend.. Nice experience.. Enjoyed 💥✌🏼
But i don’t like when someone interfering while i was enjoying. A random teen just to show up his attitude or something. He just took advantage of his age and played my turn. I felt it was rude. Please control these kinda actions..
April 29, 2026
Reply from Tenpin - Croydon
Hello Robin,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We're glad you had fun with your friend and appreciate your positive feedback. We're sorry to hear about the negative interaction you experienced. We'll address this behavior to ensure a more respectful environment for everyone. Thank you for bringing this to our attention. All the best ~ Laura
We had a lovely time bowling at Tenpin…
We had a lovely time bowling at Tenpin where my son celebrated his birthday with his friends. The facility, staff and food are great!
April 29, 2026
Reply from Tenpin - Croydon
Hi there
We're happy to hear that you had a lovely time celebrating your son's birthday with his friends. We appreciate your kind words about our facility, staff, and food. Thanks for your review! Best wishes - Clare
Good fun always playing games
Good fun always playing games. But food is not that great. When making burgers please put some cheese, lettuce and some sauce. Plain chicken and bun doesn't make a good burger.
April 8, 2026
Reply from Tenpin - Croydon
Hi Deepak, thank you for your 3* rating and review! We appreciate your feedback regarding the food. We'll pass your comments to our team for future improvements to be made. We're glad you enjoy playing games with us and we hope to welcome you back again soon! Best Wishes - Rosie
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