It was easy to book. Everyone had fun, we used the arcade and bar while waiting for lanes to become available. They were free by the time of our booking. Went smoothly. Only reason I have not given fu... See more
Company replied
Location
Switch locationValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
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See what reviewers are saying
Upon arrival there was not many people waiting to be served, great customer service at the desk, we were allocated our lane quickly. When it came to ordering drinks, very slow service and the wrong dr... See more
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TENPIN are always a pleasure to book with, they make everything easy, applying offers and discounts, ammending bookings, getting through to customer service online. Its always really easy to speak t... See more
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Service was very quick and effective. Just one thing, when we went to Tenpin Croydon my girlfriend ordered a San Miguel and it tasted wrong. I drank it for her. I wouldn’t downgrade a review for that... See more
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Company details
Written by the company
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Contact info
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, United Kingdom
- 0333 034 6100
4.1
Great
213 reviews
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Reply from Tenpin - Croydon
Hi there, thank you for your 5* review of Tenpin Croydon! We love to hear how friendly our staff were and we hope to see you again soon! Best wishes-Leila
Reply from Tenpin - Croydon
Hi Famous, thank you for the 5* review! We're delighted to hear that you had a great visit to Tenpin Croydon with your family and that you enjoy our fun activities. We hope to welcome you back again soon! Best wishes - Adelaide
Reply from Tenpin - Croydon
Hi there, thank you for the 5* review for Tenpin Croydon! It's lovely to hear that our team had provided a helpful service during your visit. We hope to see you back again soon! Best wishes - Adelaide
Lovely day out with the family
Lovely day out with the family, most arcade games accept contactless payment but change machine available which also accepts contactless payment. Staff were very professional and polite. Definitely recommend. 👍🏽
July 7, 2026
Reply from Tenpin - Croydon
Hi Enoch, thank you for the 5* rating of Tenpin Croydon. We're so pleased to hear you had a lovely family day out and found our team professional and polite. We look forward to welcoming you back again soon!
Take care,
Kirsty
Reply from Tenpin - Croydon
Hi Elsa, thank you so much for the great 5* review of Tenpin Croydon! It is wonderful to see you had the best time and found our team friendly and venue clean and we can't wait to see you again soon! Best wishes - Mel
Reply from Tenpin - Croydon
Hello Anna, Thank you for taking your time to leave us a great 5* review! We are thrilled to hear that you enjoyed your recent visit to our Tenpin in Croydon. We do hope to see you again very soon. Many Thanks - Kimberley
We was running late so had to phone the…
We was running late so had to phone the centre to let them know. No issues what so ever with trying to get a later time and they were friendly and welcoming when we turned up
July 1, 2026
Reply from Tenpin - Croydon
Hi, thank you for the amazing 5* rating of Tenpin Croydon. We're thrilled to hear that despite running late, you were able to get this resolved and that the team provided great service. We look forward to welcoming you back again soon!
Take care,
Kirsty
Staff helpful and friendly
Staff helpful and friendly, clean facilities, nice addition of a table tennis table as well as the pool tables and arcades .
July 7, 2026
Reply from Tenpin - Croydon
Hello Rachel,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are so pleased to hear you enjoyed your visit and that our clean facilities and friendly staff contributed to a great experience. We're also glad you appreciated the addition of the table tennis table! We hope to see you again soon! All the best ~ Laura
Great birthday day party
Very happy with the Croydon branch and how they hosted my daughter’s birthday party. Staff were very friendly and helpful . Kids loved the party and the food and the balloons. Would recommend to anyone who’s looking for a great birthday party idea for a decent price.
July 7, 2026
Reply from Tenpin - Croydon
Hello Dominic,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We're so happy to hear that your daughter's birthday party at our Croydon branch was a success. It's wonderful that our team's friendliness and helpfulness made such a positive impact, and that the kids enjoyed the food and balloons. We truly appreciate your recommendation! All the best ~ Laura
We preordered some extra food
We preordered some extra food. When I received the pizzas for the kids I went to reception to ask where was my extra food. They replied to me that they have to feed all the party and then give us the extra food ( which it has no sense for me, because I want all the food together, one kids didn’t eat!!!) after we asked 3 more times to the waitresses and they asked me to come back again to the reception to give my reference number. Time passed and we almost finished our session. I asked to speak with the manager. She completely ignored us( even when she was in front of us). She never asked “what’s happen?”. Then I asked to have the refund, because it was too late ( they found out they gave the food to the wrong table). They never apologised. Worst experience ever!
July 1, 2026
Reply from Tenpin - Croydon
Hello, thank you very much for taking the time to leave a review of Tenpin Croydon. We very much appreciate the time taken to make us aware of the disappointment caused and we will certainly be passing this on to the relevant team. In the meantime, if you would like to provide further details and discuss your recent visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Croydon' Best wishes, Jade
Good staff
Good staff
Children were happy. Daughter was happy to get presents from Tenpin
July 1, 2026
Reply from Tenpin - Croydon
Hello Viktoriia Radchenko-Subych,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are so happy to hear that our staff were good and that your children, especially your daughter, enjoyed their visit and the presents. We look forward to welcoming you all back again soon for more fun! All the best ~ Laura
Reply from Tenpin - Croydon
Hello Isioma,
Thank you for taking the time to rate Tenpin Croydon 5 stars. We are so pleased to hear that our team provided such friendly and helpful service during your visit. We hope to welcome you back again soon! All the best ~ Laura
The venue temperature was cool and…
The venue temperature was cool and appropriate. The only let down was the food. The burgers were not tasty and the chips tasted as though there were cooked in old oil. Also it would be an idea to allocate a space possibly behind the bar to store cake. My cake was fresh cream and tasted horrible as it needed refrigeration.
July 1, 2026
Reply from Tenpin - Croydon
Hello Mbee,
Thank you for taking the time to leave a 3-star review. We're glad to hear the venue temperature was comfortable. We sincerely apologize that the food, particularly the burgers and chips, did not meet your expectations. We also appreciate your suggestion regarding cake storage and are sorry your fresh cream cake was compromised. We will share your comments with our team for improvement. We hope that the rest of your experience was enjoyable and we look forward to welcoming you back again soon. All the best ~ Laura
Reply from Tenpin - Croydon
Hello Lilia,
Thank you for taking the time to leave us a wonderful 5-star review of Tenpin Croydon! We are so pleased to hear that you had a very nice experience and that the girls had fun. We hope to see you again very soon. All the best ~ Laura
Easy to book games online and pay
Easy to book games online and pay. Turned up straight on the the lane and bowling.
We enjoyed ourselves and will definitely be going back again.
June 24, 2026
Reply from Tenpin - Croydon
Hi Ian, what a wonderful 5* review of Tenpin Croydon! We are thrilled you had the best time and found our booking process easy and we can't wait to welcome you back again soon! Best wishes - Mel
The birthday party was amazing
The birthday party was amazing, my daughter loved it, it was unfortunatly gusets from another party in lanes next to us not be supervised by their parents that kept running in front of others lanes as children were trying to enjoy their parties. I had to keep telling the children from another party to stop blocking our lanes.
June 24, 2026
Reply from Tenpin - Croydon
Hi Lisa,
Thank you for your lovely 5* review at Tenpin Croydon! We are delighted you've had such a great time whilst on your recent visit to us. However we are very sorry about the other children not being supervised, we will ensure this is passed across to the correct team to make any future improvements needed and we hope to welcome you back again very soon! Best wishes- Steph
The food was awful
The food was awful. The pizzas were as hard as rock and the burgers were very dry
However the staff were friendly and helpful
June 24, 2026
Reply from Tenpin - Croydon
Hello Karen,
Thank you for taking the time to rate Tenpin Croydon stars. We appreciate your feedback. We are sorry the food quality wasn't to your satisfaction, but glad our staff were friendly. We will address your concerns. All the best ~ Laura
The staff are very slow when busy
The staff are very slow when busy. And I don’t get why when you’re not finished bowling there are people waiting to bowl on your lane when loads of lanes were available. Unorganised place
June 24, 2026
Reply from Tenpin - Croydon
Hello Rianna,
Thank you for taking the time to rate Tenpin Croydon 1 star. We appreciate you sharing your feedback. We are sorry to hear about your recent experience and the issues you encountered with our service and lane management. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Staff was friendly and quick to assist…
Staff was friendly and quick to assist when u have a problem.
June 17, 2026
Reply from Tenpin - Croydon
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Croydon! We do hope to see you again very soon. Many Thanks - Kimberley
Customer service was brilliant
Customer service was brilliant! The lady that sever our game was so patient on waiting for our other guests to arrive
Very clean!!
June 17, 2026
Reply from Tenpin - Croydon
Hi Joshua, thanks for leaving Tenpin Croydon a lovely 5* rating! We're so happy to hear you had such a brilliant experience with our customer service and found our facilities very clean! We appreciate your kind words and hope to see you again soon! Best wishes - Rosie
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