It was easy to book. Everyone had fun, we used the arcade and bar while waiting for lanes to become available. They were free by the time of our booking. Went smoothly. Only reason I have not given fu... See more
Company replied
Location
Switch locationValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Upon arrival there was not many people waiting to be served, great customer service at the desk, we were allocated our lane quickly. When it came to ordering drinks, very slow service and the wrong dr... See more
Company replied
TENPIN are always a pleasure to book with, they make everything easy, applying offers and discounts, ammending bookings, getting through to customer service online. Its always really easy to speak t... See more
Company replied
Service was very quick and effective. Just one thing, when we went to Tenpin Croydon my girlfriend ordered a San Miguel and it tasted wrong. I drank it for her. I wouldn’t downgrade a review for that... See more
Company replied
Company details
Written by the company
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Contact info
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, United Kingdom
- 0333 034 6100
4.1
Great
213 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s dirty and don’t buy mocktails cuz it’s basic and mostly ice .
The trash is everywhere. The mocktails were just ice. Bowling was fun though.
April 15, 2026
Reply from Tenpin - Croydon
Hi Berlin, thankyou for taking the time to review Tenpin Croydon! We're glad that you enjoyed the bowling, but are sorry to hear that there had been issues with the cleanliness and that you didn't enjoy the mocktails. We will ensure your feedback is passed to the correct team for future improvements to be made. Best wishes - Adelaide
Great place to go to get out the house
Great place to go to get out the house, great for me and my partner or big family. The have loads of good deals for most days and you can have something to eat and drink too. Highly recommend!
February 5, 2026
Reply from Tenpin - Croydon
Hi there, thank you for the excellent 5* review for Tenpin Croydon! We're so glad to hear enjoy visiting with your partner and family, and that you enjoy our deals, food and drinks. We look forward to seeing you again soon! Best wishes - Adelaide
Excellent support of SEN pupils.
April 1, 2026
Reply from Tenpin - Croydon
Hi Sheila, what a fabulous 5* review of Tenpin Croydon! We are thrilled yourself and pupils enjoyed your visit and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
Friendly staff
April 8, 2026
Reply from Tenpin - Croydon
Hi Iain, thank you for leaving Tenpin Croydon a fantastic 5* rating. We are so pleased to hear our staff had a positive impact on your visit to us and we hope to welcome you again soon! Best wishes - Kaylee
One of the lane stopped working..and…
One of the lane stopped working..and not fixed even after reported to the staff.
April 8, 2026
Reply from Tenpin - Croydon
Hi Mani, thank you for leaving feedback for Tenpin Croydon. We are sorry to hear you encountered some issues on your visit to us and that they did not get resolved. Please pop us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Croydon' so we can investigate this further for you. Once again, we are very sorry to hear this. Best wishes - Kaylee
Reply from Tenpin - Croydon
Hi there, thank you for taking the time to review Tenpin Croydon! We're sorry to hear that you were disappointed with the food on your visit. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon for a better experience. Best wishes, Jade
Great Tuesday offer for kids holidays
April 8, 2026
Reply from Tenpin - Croydon
Hi Sabeek. Thank you for rating Tenpin Croydon 5*! We're pleased to hear you were happy with our Tuesday offer. We hope to see you again soon! Best wishes, Jade
Perfect experience 👍
Everything was perfect no issues, we played two bowling games both were smooth and no issues would recommend for families or friends. Price was good but mostly with deals.
April 8, 2026
Reply from Tenpin - Croydon
Hi Hussain. Thank you for rating Tenpin Croydon 5* and for your kind words. We will be sure to pass this positive feedback on! Best wishes, Jade
Reply from Tenpin - Croydon
Hi Natalya. Thank you so much for the 5* review of Tenpin Croydon! We will be sure to pass your very kind feedback on to staff. Best wishes, Jade
Reply from Tenpin - Croydon
Hi Yetunde, thank you for your lovely 4* review of Tenpin Croydon. We are so pleased you found our staff to be welcoming and helpful, we thrive on this type of feedback! We hope to see you again soon in the future! Best wishes, Jade
Reply from Tenpin - Croydon
Hi, thank you for the lovely 5* rating of Tenpin Croydon. We are delighted to hear that you had a fun time and found the team provided great service. We hope to see you again for another 5* experience.
Take care,
Kirsty
Reply from Tenpin - Croydon
Hi Sumreen, thank you for the 5* rating and review of Tenpin Croydon. We're happy to hear that you had a fun time spent with family. We hope to see you again soon.
Take care,
Kirsty
Reply from Tenpin - Croydon
Hi Mark, thank you for the 5* rating and review of Tenpin Croydon. We're pleased to hear that you had a good time and that you enjoyed your meals. Hope to see you again soon.
Take care,
Kirsty
Reply from Tenpin - Croydon
Hello Shaun, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you enjoy your visits to us at our Tenpin in Croydon! We do hope to see you again very soon. Best Wishes - Kimberley
The staff at the reception desk were…
The staff at the reception desk were really friendly
April 8, 2026
Reply from Tenpin - Croydon
Hi Stephie. Thank you for rating Tenpin Croydon 5*! It's lovely to receive this feedback regarding the staff. We will be sure to pass these comments on. Thanks again! Best wishes, Jade
Good service from the staff.
April 8, 2026
Reply from Tenpin - Croydon
Hi there,
Thank you for your fantastic 5* review at Tenpin Croydon! We are delighted you've had such a great time and look forward to welcoming you back again very soon! Best wishes- Steph
It was all in time and the children…
It was all in time and the children were able to play freely without any issues. They had a great time
April 8, 2026
Reply from Tenpin - Croydon
Hello, thank you so much for taking the time to leave a lovely 4* review of Tenpin Croydon! We are really pleased to see your children had such an enjoyable visit and we can't wait to see you again soon! Best wishes - Mel
Reply from Tenpin - Croydon
Hi RaviKumar, thank you for leaving Tenpin Croydon a lovely 5* rating and review! We're glad you enjoyed your experience! It's great to hear that we were able to accommodate your group with adjacent lanes and timely, warm food service. Thanks for your positive feedback, we can't wait to see you again in the future! Best wishes - Rosie
Reply from Tenpin - Croydon
Hi there
We appreciate your 5-star rating! We're so happy to hear our team was helpful and that you enjoyed your experience with us. Best wishes - Clare
Shout out my guys at Valley park man…
Shout out my guys at Valley park man give them a raise.
April 1, 2026
Reply from Tenpin - Croydon
Hi there, thanks for leaving Tenpin Croydon a fantastic 5* rating and review! We're so happy to hear that you had such a positive experience with our team! We appreciate your kind words and support, and we hope to welcome you back again soon! Best wishes - Rosie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.