It was easy to book. Everyone had fun, we used the arcade and bar while waiting for lanes to become available. They were free by the time of our booking. Went smoothly. Only reason I have not given fu... See more
Company replied
Location
Switch locationValley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA Croydon, GB
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See what reviewers are saying
Upon arrival there was not many people waiting to be served, great customer service at the desk, we were allocated our lane quickly. When it came to ordering drinks, very slow service and the wrong dr... See more
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TENPIN are always a pleasure to book with, they make everything easy, applying offers and discounts, ammending bookings, getting through to customer service online. Its always really easy to speak t... See more
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Service was very quick and effective. Just one thing, when we went to Tenpin Croydon my girlfriend ordered a San Miguel and it tasted wrong. I drank it for her. I wouldn’t downgrade a review for that... See more
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Company details
Written by the company
Tenpin Croydon is easy reach from Croydon town centre, Sutton, Bromley and across South London — a short hop from East Croydon station and well connected by tram. With modern bowling lanes and dynamic LED lighting, we’re a top spot for families, groups and nights out in South London. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, good value weekday bowling deals — fun for kids big and small. Bowling in Croydon, sorted.
Contact info
Valley Park Leisure Complex, Hesterman Way, Croydon, CR0 4YA, Croydon, United Kingdom
- 0333 034 6100
4.1
Great
213 reviews
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I liked that the game started on…
I liked that the game started on time.What could have been better was the table and floors be cleaned/checked after every game.
March 29, 2026
Reply from Tenpin - Croydon
Hello, thank you for the review of Tenpin Croydon! We are pleased you enjoyed your game of bowling but we are very sorry to hear that the area had not been cleaned! We will most certainly pass your feedback on to the team and in the meantime we do hope you will visit us again soon! Best wishes - Mel
Professionalism every time
As an out of school club, we've been going Tenpin Bowling, Croydon with our children for over 10+ years and it's become a highlight of their half term activities. They love the idea of competing with their friends, having something to eat and just as important socialising with their friends.
Ariana and her team at Tenpin Bowling, Croydon are so professional and accommodating. They always make us feel welcome and are always ready to support us. Thank you everyone, it's always appreciated.
Liz
April 1, 2026
Reply from Tenpin - Croydon
Hi Liz, thank you so much for the amazing 5* review of Tenpin Croydon! We are so pleased to hear you have enjoyed visiting us every time during the last 10yrs and that you always receive excellent customer service from Ariana and the team! We will be sure to pass your lovely feedback on and we can't wait to see you all again soon! Best wishes - Mel
The food was pretty bad to be honest
The food was pretty bad to be honest. I know it’s not fine dining when you book a kids party but the quality was really disappointing. Considering I paid £18 per child + drinks on top I would have expected better.
April 1, 2026
Reply from Tenpin - Croydon
Hi Tamara, thank you for taking the time to leave a review of Tenpin Croydon. We're sorry to hear that the food quality for your child's party didn't meet expectations. We will ensure your feedback is passed on to the correct team. Please email customer.feedback@tenpin.co.uk with details, using 'Review' as the subject, if you wish to discuss further.
Take care,
Kirsty
Great activity with the kids
Shane served us at the reception and bar and was very helpful. I really appreciated that he didn’t make us feel bad for being a bit late and was very friendly and polite.
March 31, 2026
Reply from Tenpin - Croydon
Hi there
We appreciate you taking the time to leave us your feedback. We're happy to hear that you found our team member helpful and friendly. Hope to see you soon. Best wishes - Clare
I came bowling as part of a group of 10…
I came bowling as part of a group of 10 this was the 1st time in ages I can honestly say we all had a great time lots of fun & laughter.
April 1, 2026
Reply from Tenpin - Croydon
Hi kathy,
Thank you for your fantastic 5* review at Tenpin Croydon! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
didnt get full hour
didnt get full hour. pizza was undercooked .
staff reception were very nice though
April 1, 2026
Reply from Tenpin - Croydon
Hello, thank you for taking the time to leave a review! We are very sorry to hear that you were not able to finish your games and that your pizza was undercooked. This is certainly not the experience we would like for our guests so please be assured your feedback will be sent to the team for future improvements! In the meantime, we really hope this will not stop you from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Some team members are so miserable!
6 people, 2 games = quoted £140
If you book online £108
I showed this to the guy on duty, he shrugged his shoulders and said ‘ book online then ‘
He seemed so uninterested and miserable. Saturday night, room full of people and you have a young man with low energy, miserable face with a lack of people skills representing your business.
March 28, 2026
Reply from Tenpin - Croydon
Hi Francesca, thank you for taking the time to leave a review of Tenpin Croydon! We are very sorry to hear that the customer service received from one our our team members was not that of which we would expect and we thank you for bringing this to our attention. Your feedback is extremely important to us so please be assured all will be forwarded to the team so this can be resolved! In the meantime, we do hope this will not stop you from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Actually disappointed by this visit
Actually disappointed by this visit, tbh.
We turned up in good time for our 2pm slot, only to be told we couldnt start our game until approximately 2:10. There were empty lanes, but we couldnt start for some reason. Disappointing.
March 21, 2026
Reply from Tenpin - Croydon
Hi Paul
We appreciate you taking the time to share your experience. We're sorry your game didn't start promptly at your scheduled time. We will investigate why the empty lanes weren't available to ensure this doesn't happen again. Best wishes - Clare
Birthday bowl
Had 2 great games 4 my nephew birthday & played a few games of pool after. Good day out.
March 25, 2026
Reply from Tenpin - Croydon
Hi Michelle
We're happy to hear that your nephew's birthday celebration was a success with the games and pool! Thank you for your positive feedback; we appreciate it. Best wishes - Clare
Great friendly staff
March 25, 2026
Reply from Tenpin - Croydon
Hi Emily
Thanks for letting us know that the team are friendly. We appreciate your positive feedback. Best wishes - Clare
Reply from Tenpin - Croydon
Hi Sheryl
We're so happy your family had a great time with us and found our staff friendly, polite, and helpful! We appreciate your positive feedback. Best wishes - Clare
Amazing birthday party ever
Amazing birthday party ever. Friendly and helpful staff. Highly recommend!
March 25, 2026
Reply from Tenpin - Croydon
Hi Mai, thank you for the excellent 5* rating for Tenpin Croydon! We're delighted to hear that you had an amazing birthday celebration and that you enjoyed the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
The service was outstanding
The service was great. Chyenne served my family that day. The customer service was outstanding.
March 14, 2026
Reply from Tenpin - Croydon
Hi there
We're happy to hear that you enjoyed your experience. It's wonderful to know that our service met your expectations, and we appreciate your positive feedback. We will pass along your kind words for Chyenne. Best wishes - Clare
Fantastic service even when I had to…
Fantastic service even when I had to change the date and time of my booking. No complaints whatsoever 👍🏾
March 14, 2026
Reply from Tenpin - Croydon
Hi Baba, thank you for leaving Tenpin Croydon an excellent 5* rating. We are so glad to hear you received great service when moving the date of your booking. We look forward to welcoming you back for another visit soon! Best wishes - Kaylee
Reply from Tenpin - Croydon
Hi Sood, what a fabulous 5* review of Tenpin Croydon! We are delighted you enjoyed your visit and we very much hope to welcome you back again soon for another great day out! Best wishes - Mel
I completely forgot the name of the…
I completely forgot the name of the lovely lady who works behind the bar but she was so lovely and fun to talk to, took good care of us and even set aside closing to assist us.
March 1, 2026
Reply from Tenpin - Croydon
Hi there, thank you for taking the time to review Tenpin Croydon! We're so pleased to hear that our team member had made your visit and even better experience and we will be sure to pass on your kind feedback. We hope to see you again soon! Best wishes - Adelaide
It was busy due to being the weekend
It was busy due to being the weekend , so book your games online. Be mindful that your games will be about 20mins when it’s a busy time. Otherwise it was good fun .
March 1, 2026
Reply from Tenpin - Croydon
Hi there, thank you for taking the time to review Tenpin Croydon! We're glad to hear that you had a fun visit, and we hope to welcome you back again soon! Best wishes - Adelaide
The place smelt very Smokey
The place smelt very Smokey. Found it difficult to breathe after a while. Not many bowling balls to use. Sharing 6 balls between 2 families. Machines not taking coins properly. A few machines were not working. The place needs a good clean/a very deep clean. The venue has a lot more potential. I have given 3 stars as my children enjoyed themselves.
February 28, 2026
Reply from Tenpin - Croydon
Hi, thanks for taking the time to leave a review of Tenpin Croydon. We are sorry to hear that your visit was not what you had hoped for. Your feedback is important to us and we will ensure that this is passed on to the correct teams to review for future improvements. We do hope to welcome you back again for a much better experience.
Take care,
Kirsty
Fun on the lanes
Fun on the lanes, but slow drinks service and no flexibility on the pre ordered drinks.
February 26, 2026
Reply from Tenpin - Croydon
Hello there, Thank you for taking your time to leave us a review. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Croydon. However we are sorry to hear that you had a long wait for the drinks to be made. We will pass your comments onto our team to help us make further improvements. We do hope to see you again soon. Many Thanks - Kimberley
Reply from Tenpin - Croydon
Hello there, Thank you for taking your time to leave us a great 5* review for our Tenpin in Croydon. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
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