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Tenpin - Dundee Reviews 

241
TrustScore 4 out of 5

4.1

Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX Dundee, GB


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Rated 5 out of 5 stars

Some time away from the house with young lad away from his console we had fun playing a few games got a bit to eat the ultimate burger and nachos were brilliant then on to the arcade this was our firs... See more

Company replied

Rated 3 out of 5 stars

Great facilities and a fun day out with the kids. Although the table service app is a waste of time as i ordered drinks and after haf an hour went to the bar only to find out they had been missed or s... See more

Company replied

Rated 5 out of 5 stars

Value for money was excellent- party of ten little girls- they had a ball and staff very attentive. Lots included in the price. Loved the little gifts on arrival and the dance party- particularly... See more

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Rated 5 out of 5 stars

Excellent trip to tenpin Dundee. Great bowling, soft play was fun, game of pool and an hour on the table tennis. Followed by the arcades and plenty of tickets won. Daughter enjoyed it that much we cam... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.


Contact info

  • Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

241 reviews

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4.1

All reviews

(241)

10,178 reviews in the last 12 months

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Rated 5 out of 5 stars

Reasonably priced bowling and drinks

Reasonably priced bowling and drinks

March 25, 2026
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Reply from Tenpin - Dundee

Hello
We're glad you enjoyed our bowling and drinks and that you found our prices reasonable. Thank you for your positive feedback! Best wishes - Clare

Rated 1 out of 5 stars

Absolutely shocking my daughter’s…

Absolutely shocking my daughter’s electric scooter got stolen from here can’t even take your kids bowling because things get stolen and for the record it was reported to the police doesn’t help when the manager is 20 years old he looks about 10

March 22, 2026
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Reply from Tenpin - Dundee

Hi Tracey, thank you for taking the time to review Tenpin Dundee. We're very sorry to hear that this has happened. We would recommend reporting this to the police, and we will assist the police with their enquiries in any way we can. Best wishes - Adelaide

Rated 5 out of 5 stars

Enjoyable Experience

Smooth experience from signing in to food and drinks. Enjoyable afternoon.

March 22, 2026
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Reply from Tenpin - Dundee

Hi there, thank you for the 5* rating for Tenpin Dundee! We're so pleased to hear that you enjoyed your experience and we hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Very family friendly great night out .

Very family friendly , alot of things to do , great evenging out. Definatly do it again .

March 25, 2026
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Reply from Tenpin - Dundee

Hey Amanda, thank you so much for the 5* rating of Tenpin Dundee. It's great to hear that you had a brilliant time and we look forward to your return!
Take care,
Kirsty

Rated 5 out of 5 stars

Fantastic place

Fantastic place! Definitely will back there!

March 25, 2026
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Reply from Tenpin - Dundee

Hi Lukasz, thank you so much for the 5* rating of Tenpin Dundee. We're so happy you had a fantastic experience! Thank you for your kind words and we look forward to your return!
Take care,
Kirsty

Rated 5 out of 5 stars

Helpful Staff

Helpful Staff, Clean venue

March 17, 2026
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Reply from Tenpin - Dundee

Hi Susan
We appreciate your 5-star rating! We're so glad that our helpful staff and clean venue enhanced your experience with us. Best wishes - Clare

Rated 4 out of 5 stars

Friendly staff and overall the…

Friendly staff and overall the experience was good

March 14, 2026
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Reply from Tenpin - Dundee

Hello, thank you for lovely 5* review of Tenpin Dundee! We are delighted you had such an enjoyable visit and found our team friendly and helpful! We do hope this will mean you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Staff are always friendly and helpful

Staff are always friendly and helpful. We had been running late for our booking and the lady at check in rearranged all of our bookings so we didn't miss out on any time. I hadn't asked her to she was just so understanding and helpful.

February 28, 2026
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Reply from Tenpin - Dundee

Hi Lauren, thank you for your lovely 5* review at our Dundee location. We are pleased you've had such a great time whilst on you recent visit to us! It's great to her you found the staff so friendly and helpful. We hope to welcome you back to the venue again very soon for hopefully another 5* experience. Best wishes, Jade

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff

March 7, 2026
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Reply from Tenpin - Dundee

Hi Fiona,

Thank you for your fantastic 5* review at Tenpin Dundee! We are delighted you've had such great time whilst on your recent visit to us. It's great to hear you found the staff so friendly. We hope to welcome you back again very soon! Best wises- Steph

Rated 3 out of 5 stars

Perspective of someone with autism…

From the perspective of someone with autism visiting Tenpin for the first time: When I first entered, there was no front desk in sight and it was unclear how to begin the game of bowling I booked online. I eventually found the front desk at the side of the bar and was told to go to lane 29 in ten minutes. I went to lane 29 after ten minutes and the game did not begin. There was no information on the lane to explain anything. I went back to the front desk and they then started the game. Everything was fine after this but it was really confusing. I also wasn't able to find any information about this system on the Tenpin website. It's very useful for me to learn more about what will happen before visiting somewhere so I can avoid confusion and overwhelm. It is very loud inside which is to be expected with families and children around. I want to visit again at an off-peak time in case it's quieter and more enjoyable. I hope that Tenpin are able to add more accessibility information on their website in future to better assist neurodivergent customers before visiting.

February 22, 2026
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Reply from Tenpin - Dundee

Hi there,

Thank you for your 3* review at Tenpin Dundee! We are delighted you've had such a great time whilst on your recent visit to us! However, we are very sorry to hear the instructions for the game was not listed clearly enough to begin the game. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back to the venue again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Amazing!!!

I had such an amazing time

February 27, 2026
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Reply from Tenpin - Dundee

Hi Lynsey, thank you for this fabulous 5* review of Tenpin Dundee! We are thrilled you had such an amazing time and we can't wait to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Was friendly and good fun.

Was friendly and good fun.

February 28, 2026
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Reply from Tenpin - Dundee

Hi Darren, thank you for the 5* rating of Tenpin Dundee. We are pleased to hear you had a fun time and we hope to welcome you back again soon.
Take care,
Kirsty

Rated 1 out of 5 stars

Arrived to a broken lane

Arrived to a broken lane. Pins were all messed up, 15 minutes later someone fixed them. Threw the first ball and it got stuck, another 15 minutes later someone tried to fix it but couldn’t, and moved us lane. No apologies for the inconvenience. Not coming back. Hollywood bowl much better

February 26, 2026
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Reply from Tenpin - Dundee

Hi Finlay, thank you for taking the time to write a review for Tenpin Dundee! We're sorry to hear that there had been technical issues during your visit and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Dundee', and we can pass this on to be looked into. We hope to welcome you back again soon for a better experience! Best wishes - Adelaide

Rated 5 out of 5 stars

Excellent

We came through to TenPin with out 5 year old for his birthday and had a really enjoyable time. Bowling, food and drink, soft play and arcades all under one roof and prices which do not break the bank.

January 31, 2026
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Reply from Tenpin - Dundee

Hi Andrew, thank you for the amazing 5* rating of Tenpin Dundee. We are delighted to hear you had an enjoyable experience and that your 5 year old had a fun birthday. We hope to see you back again for another 5* experience.
Take care,
Kirsty

Rated 4 out of 5 stars

Late Food

Our booking was for 6.30pm. We arrived at 6.20pm, were booked in and given our lane then. We were booked in for the 2 games of bowling and a burger meal deal. It got to 7.05pm and had still not received our burger meals. Spoke with a staff member who checked and it turned out our burger order had not been put through. Our food eventually arrived at 7.30pm, over an hour after we arrived. It was clear that there was not enough staff working to cover the footfall. This is not the first time I’ve been and felt in the evenings during the week, there is not enough staff working. Apart from this massive delay with our food, the bowling side was still very enjoyable.

February 19, 2026
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Reply from Tenpin - Dundee

Hi Coral,

Thank you for your 4* review at Tenpin Dundee! We are are delighted you've had such a great time whilst on your recent visit to us. However we are very sorry to hear the food took a little longer than expected, we will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Good visit,place is always busy…

Good visit,place is always busy everything went well

February 21, 2026
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Reply from Tenpin - Dundee

Hello Kevin,
Thank you for taking the time to rate Tenpin Dundee 5 stars. We're happy you had a good visit and everything went well despite us being busy. Thank you for your five-star review! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

It's a great place to visit

It's a great place to visit, not just for the tenpin, there lots of activities to fill your day.

January 16, 2026
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Reply from Tenpin - Dundee

Hi there, thank you for rating Tenpin Dundee an amazing 5*! We're so pleased to hear that you had a great visit and that you enjoyed our fun activities. We hope to see you back again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

You don’t get many of the balls that…

You don’t get many of the balls that you need, we had size 12/14 and I usually use the size 8 , they also don’t give you much time for the games, we had to rush

February 14, 2026
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Reply from Tenpin - Dundee

Hi Erin
We appreciate your feedback and are sorry to hear that the ball sizes and game time were not ideal. We will review our game settings to improve the experience. Hope you will give us another chance in the future. Best wishes - Clare

Rated 3 out of 5 stars

Overall It was ok but expensive

the staff were good, the atmosphere very good. However, it was frustrating playing 10pin bowling as the selection of bowling balls was poor. No member of staff was ensuring that there was a proper range of sizes and that meant I was using an unsuitable bowling ball which was painful. It was also really expensive. I would have like to have taken my family but the prices were ridiculous

February 14, 2026
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Reply from Tenpin - Dundee

Hello Mrs Sandra Rutherford,
Thank you for taking the time to rate Tenpin Dundee 3 stars. Thank you for your feedback. We're glad you found the staff and atmosphere good. We're sorry the bowling ball selection was not up to par and that you found it expensive. We'll pass your comments on to the team. All the best ~ Laura

Rated 5 out of 5 stars

Rainy day out

Had a lovely time with the grandchildren. Great place to take them to.

February 12, 2026
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Reply from Tenpin - Dundee

Hi Karen, thank you for the 5* rating and review of Tenpin Dundee. It's great to hear that you had a lovely time spent with the grandchildren. We look forward to seeing you back again soon!
Take care,
Kirsty

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