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Tenpin - Glasgow Reviews 

177
TrustScore 4 out of 5

4.0

Braehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... See more

Company replied

Rated 4 out of 5 stars

Great well laid out and easy to find. Booked times and food online few days before. Times to play a game and food afterwards (we selected time we wished to when checking in) food served at area away... See more

Company replied

Rated 5 out of 5 stars

We had a great time at Tenpin! We booked bowling and then interactive darts. The staff were fantastic and noticed we would have quite a gap between the activities so offered to sort it which was real... See more

Company replied

Rated 2 out of 5 stars

The bowling venue and experience was excellent. However, the food was horrible as it was covered in grease. Rustler burgers are nicer than the burgers served here. The staff were also passive aggressi... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, United Kingdom

  • 0333 034 6100

4.0

Great

TrustScore 4 out of 5

177 reviews

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4.0

All reviews

(177)

10,503 reviews in the last 12 months

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Rated 2 out of 5 stars

Mega long wait for a cheap cheese pizza…

Mega long wait for a cheap cheese pizza and drinks. Everything else was fine but the wait for food bit too long

February 19, 2026
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Reply from Tenpin - Glasgow

Hello Kevin,
Thank you for taking the time to rate Tenpin Glasgow 2 stars. We appreciate your feedback and time. We're sorry the pizza and drinks took so long. We'll look into how we can improve our food service speed. We hope that the rest of your visit was enjoyable.
All the best ~ Laura

Rated 5 out of 5 stars

Pizza and bowl deal

Fantastic time at bowling on the pizza and bowl deal. One hour of bowling plus pizza, excellent value and a great time. Really good setup in terms of other facilities also.

February 6, 2026
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Reply from Tenpin - Glasgow

Hi there, thank you for the amazing 5* rating for Tenpin Glasgow! We're delighted to hear that you enjoyed the Bowl and Pizza deal and the other facilities. We look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars
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Reply from Tenpin - Glasgow

Hi Liviu, thank you for the 5* rating of Tenpin Glasgow. We are thrilled to hear that you had a fun time and that the team left a positive impact on your experience. We hope to welcome you back again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Interactive Darts & Pool

We went and tried interactive darts with our children, we had previously tried the darts in a different place and the tenpin darts were 100% better here. We will definitely be back. We also done an hour of pool, which was good but my younger child struggles with the adult size cue, would be good to have child cues available.

February 6, 2026
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Reply from Tenpin - Glasgow

Hi there, thanks for leaving a rating and review for Tenpin Glasgow! We're happy to hear that you enjoyed interactive darts! It's great to know they were better than your previous experience. We appreciate your feedback regarding child-size cues for pool; we'll consider this for the future. We look forward to welcoming you back again in the future! Best wishes - Rosie

Rated 1 out of 5 stars

This experience was really bad

This experience was really bad. We arrived early as it was a Saturday and knew it was busy so checked in and went to the arcades. We went back to main desk when it was our time to bowl and was told to go to our lane. The teenage children who were there were 25mins late finishing which then gave us barely anytime for our own game. We had ordered food and it never arrived as we were on and off our lane, 35mins into our game and because of the delay at the start the next family arrived and told us they were due on the lane. Even though we only had 35mins and zero food. We had another activity booked, so went to main desk after our game and asked them to cancel our food as it was too late and was told no, and they couldn’t give us a discount. I think this is disgraceful customer service. I am aware on busy times things maybe don’t run to time like lanes etc but I think only getting 35mins to play, and zero food and told to wait even though our game was rushed and done, was not a good experience.

February 7, 2026
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Reply from Tenpin - Glasgow

Hi Jenna, thank you for taking the time to leave a review of Tenpin Glasgow! We are really sorry to hear that your recent visit was not an enjoyable one due the time wait and not being able to complete your games or receive your ordered food! We would like the chance to look into this further for you. Therefore, can you please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Glasgow' We do hope this will not deter you from visiting us in the future and we look forward to welcoming you back again soon! Best wishes - Mel

Rated 3 out of 5 stars

Bowling was busy with parties.

Bowling was busy with parties.
Our group of 5 arrived on time to be told that due to lanes over running on time we could not have a full length lane which was disappointing for all.
We used the short lane given to us in the secluded area but it was cramped and not very enjoyable.
I did ask if a partial refund was possible but was told no.

February 8, 2026
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Reply from Tenpin - Glasgow

Hi Victor, thank you for taking the time to leave a review of Tenpin Glasgow! We are very sorry to hear of your experience on your recent visit. Your feedback is really important to us and we will most certainly pass this on to the relevant team! In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Glasgow' Best wishes - Mel

Rated 3 out of 5 stars

Price for what you get is ridiculous

Price for what you get is ridiculous. Our bowling lane 22 was bumpier than a backroad in the Congo

February 7, 2026
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Reply from Tenpin - Glasgow

Hi there, thank you for leaving feedback for Tenpin Glasgow. We are sorry to hear you did not enjoy your visit to us recently and that your lane was not as smooth as it could have been. We will be sure to pass on your feedback to the team regarding this. We hope you'll consider giving us another chance in the future. Best wishes - Kaylee

Rated 3 out of 5 stars

Long waits, could be cleaner

The wait in the queue was quite long. There seemed to be multiple staff members around but only 1 checking people in. On top on checking people in, the staff members seemed to be dealing with other issues with other employees. There wasn’t any sort of greeting or welcome.

Our lane wasn’t fully functional, where the picture taking aspect wasn’t working. Not major but part of the experience missing.

The full place was pretty dirty in general, litter over the floors, dirty glasses everywhere. It was the first thing I noticed as I walked in. The toilets were also very dirty.

Compared to other facilities nearby the price was okay.

February 7, 2026
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Reply from Tenpin - Glasgow

Hello Nicole, Thank you for your feedback. We're sorry the queue was long and the greeting was missing. We regret to hear that the photo aspect wasn't working and that the cleanliness was not up to standard either. We'll address these issues to improve our guest experience. If you would like to discuss your recent visit with us further, please do reach out to us on customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Rated 5 out of 5 stars

Nice ambiance

Nice ambiance

February 1, 2026
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Reply from Tenpin - Glasgow

Hey Mavin, thank you for the lovely 5* rating and review of Tenpin Glasgow. We are pleased that you had a nice time and we hope to welcome you back again!
Take care,
Kirsty

Rated 5 out of 5 stars
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Reply from Tenpin - Glasgow

Hi Stephen, thank you for leaving Tenpin Glasgow a lovely 5* rating! We're glad to hear that you enjoyed the atmosphere. Thank you for your positive feedback; we appreciate it greatly. We look forward to welcoming you back again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Bowlers competition

We make it a weekly competition,it's fun and the staff are friendly

January 5, 2026
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Reply from Tenpin - Glasgow

Hi Ged, thank you for the lovely 5* review of Tenpin Glasgow! We're happy to hear that our friendly staff and fun atmosphere make it a great experience for your weekly competition and we thank you for your positive feedback! Best wishes - Mel

Rated 1 out of 5 stars

Food was a disgrace do not order.

Booked bowling for my son's birthday and food was included for £96 for 2 adults and 3 children. Food came and kids got chicken nuggets and they nearly choked it was so dry. No other sauces available other than tomato sauce. Adults got chicken burgers, dry roll not option for mayonnaise was told don't have any no salad. To be honest really disappointing.

January 25, 2026
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Reply from Tenpin - Glasgow

Hi there, thank you for taking the time to leave a review of Tenpin Glasgow. We are sorry to hear that there were issues with your meals at your recent visit. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review - Glasgow'. Please include as much details as possible, this will then be marked for the correct team.
Take care,
Kirsty

Rated 5 out of 5 stars

Staff were very helpful

Staff were great and bowling for two rounds was so much fun and good prices

January 24, 2026
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Reply from Tenpin - Glasgow

Hi there, thank you for your excellent 5*rating for Tenpin Glasgow! We're so happy to hear that you had fun bowling and that our staff were great! We appreciate your positive feedback and hope to see you again soon. Best wishes - Rosie

Rated 5 out of 5 stars

Great fun !!

Great day out for the entire family.!

January 24, 2026
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Reply from Tenpin - Glasgow

Hi Ashley, thank you for the fabulous 5* review for Tenpin Glasgow! We're so pleased to hear that you had a great day out with your family, and we hope to see you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Quick booking

Quick booking
Good service
Clean
Easy to use system

January 17, 2026
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Reply from Tenpin - Glasgow

Hi Lisa, thank you for leaving Tenpin Glasgow a fabulous 5* rating. We are thrilled that you found our system quick and easy to book with and that you had a great time with us. We hope to welcome you again soon! Best wishes - Kaylee

Rated 4 out of 5 stars

Really great visit easy to book and…

Really great visit easy to book and lane available when we arrived. Handy being able to order at the lane and food and drinks brought over. Only small point as a group of 6 the booth wasn’t big enough for everyone to sit. Even let the birthday boy win the second game to keep him happy!

January 17, 2026
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Reply from Tenpin - Glasgow

Hello Kenneth. We're glad you enjoyed your visit and found booking easy. Thanks for the feedback about the booth size; we'll consider this. We appreciate you taking the time to share your experience. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

More time needed

The bowling was good, we only booked for one game so were only there for 20 minutes but literally the second we finished, another group were ready to play in our lane. Which is fine, we were done but we had to rush to get our stuff together. I think 30 minutes should be given to let people take their time enjoy the game and get their belongings together .

January 17, 2026
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Reply from Tenpin - Glasgow

Hi Alison, thank you for taking the time to leave a review of Tenpin Glasgow. Your feedback is important to us and we will ensure your comments are passed on for future improvements. Hope to see you again for another fun time.
Take care,
Kirsty

Rated 1 out of 5 stars

Venue was Freezing!!!!!!

January 11, 2026
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Reply from Tenpin - Glasgow

Hi Shaun
Thanks for taking the time to leave a rating and review for Tenpin Glasgow. We appreciate your feedback regarding the temperature inside the building and we will pass the feedback to the team. If you would like to discuss you visit, please email us at customer.feedback@tenpin.co.uk with the subject "Review - Glasgow" and someone will contact you directly to discuss. Best wishes- Clare

Rated 5 out of 5 stars

Brilliant bowling alley

Brilliant bowling alley. Clean tidy and fab staff

January 11, 2026
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Reply from Tenpin - Glasgow

Hi Tanya
We're glad you enjoyed your experience! Thank you for your kind words about our bowling alley and staff; we appreciate your feedback. Best wishes - Clare

Rated 3 out of 5 stars

Improvements can be made on customer…

Improvements can be made on customer service. Staff can be more friendly and welcoming.

January 11, 2026
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Reply from Tenpin - Glasgow

Hello Leon, Thank you for taking your time to leave us a 4* review. We are sorry to hear that you did not find our staff very welcoming. We will pass your comments on, so that we can aim for that final star. We do hope to see you again soon. Best Wishes - Kimberley

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